Don't work here if you have both brains and a heart.
DSP (Direct Support Professional) (Former Employee) – Rochester, NY – October 16, 2018
HFA is strictly all business. This agency does the bare minimum to support/treat the youth living there and gives even less support to the few caring and hardworking employees still putting their time.
Youth are placed into unfit facilities/cottages, were they then fail to gain the proper skills and knowledge needed to become a positive addition in today’s society. The youth have no respect for their peers and even less respect for their staff; unless they are a larger, male and seem threatening.
As mentioned above, HFA lacks employee appreciation for those who actually attempt to do their job and genuinely care for the residents in their care. Upper management has awful communication skills & continuously nitpicks and criticizes their workers on issues that are very miniscule and overlooks the more important issues. Issues such as: employee health (physical & mental), making sure ALL employees are working up to standard and have ALL required qualifications for their position, and constantly being understaffed & out of legal ratio.
HFA does start employees off at a higher rate than many other residential living agencies in the area, but don’t expect to get a decent raise any time soon & those who are hired after you are most likely making more hourly than you with less qualifications. (such as not being TCI, AED/CPR/First Aid, or med. pass certified)
If you enjoy working a ton of overtime, not having a social life, living paycheck-to-paycheck, and constantly being belittled by others… Hillside is the place for you!
Health Benefits & PTO