HILTI Employee Reviews

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4.0
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Great place to work if you are mobile
Account Manager - Outside rep (Former Employee) –  Tulsa, OKApril 18, 2019
Need to be mobile for any advancement. A lot of on the job training and some in house training. Advancement only if you are willing to move where they want you.
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4.0
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Great place to work
HR Generalist (Former Employee) –  Tulsa, OKApril 17, 2019
Strong culture that fosters pride in the company and a strong sense of teamwork. Hilti invests in engagement activities, community outreach programs, and a stellar training and development program.
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4.0
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Cust Care Rep (Current Employee) –  Tulsa, OKApril 11, 2019
Hilti has a great benefits and establishing a better workplace environment. However, leadership lacks integrity when promotional or career advancement opportunities. It's not what you know but who you know. Severely lacks diversity in management or exempt positions.
Pros
Benefits, 401k, Annual Merit raise
Cons
Leadership
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3.0
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Great products you can stand behind
Account Manager IV (Current Employee) –  Detroit, MIMarch 22, 2019
The company suppliess great products and services to a large range of proffesional contractors. A typical day starts around 7am and goes untill 4pm. Management is fair and pretty visible to some degree.
Reports for reports get a little wearing for those who just want to go sell.
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5.0
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Great place to work and they think outside the box
Key Accounts Manager (Current Employee) –  St. Louis, MOMarch 19, 2019
Hilti is a great place to work. Being a European company they like to think beyond what typically American companies. They treat their employees with respect and offer quite a few other benefits that I haven't experienced with American companies.
Pros
Great work life balance and autonomy
Cons
N/a
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5.0
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Productive and fun place to work
HR Manager (Current Employee) –  Plano, TXMarch 17, 2019
Great global organizational. Allows for career development in various areas but advancement is tied to geographic mobility.
Benefits are top in class!
Pros
Benefits
Cons
Career development
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3.0
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poor managment
Account Manager (Former Employee) –  Lincoln, NEFebruary 13, 2019
Decent company, but as many reviews state : if you are over 50, in sales with Hilti , "watch your back"....pay plan is more like a 3-5 year plan as it changes every year. Company expects double digit growth based on past success. However , the company has NO memory of ones past success. Anotherwords: Hilti is very much a "what have you done for me today " company. Management is often from the outside (no sales experience , yet some management experience) so management actually has absolutely no idea of what the actual day to day activities are of a typical sales person. This company likes young people who do not talk back , that they can mold to their design. I could go on yet it is futile as Hilti seems to have evryone fooled. When I retired after 32 plus years(over 35 million in sales ) ... I was given no exit interview ... just told I was just another "red shirt" easily replaced. I have been gone over 13 months and the company has gone through 4 sales people already in my old territory. This company also has too many secrets they will not share with employees. If a major change is coming that will affect your income ... you will be the last to find out . (too many secrets ) ,.....etc etc etc
Pros
In the 1980's : freedom to do your job
Cons
weak management, poor pay
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4.0
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Hilti
Sales Account Manager (Former Employee) –  Williston, NDFebruary 6, 2019
Hilti is a great company but unfortunately, they use a third party company to verify driving info and it is not always accurate. Management was very good to work with.
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2.0
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compensation is not equal to the amount of work you put in
SENIOR ACCOUNT MANAGER (Current Employee) –  Tulsa, OK 74146February 4, 2019
compensation is not equal to the amount of work you put in. your typical day is arranging to see at least 10 customers a day that will buy or need help with Hilti Services or equipment. Training is top notch. Management are all yes men they don't think outside of the box on their own. upper management and District manager control and micro manage every aspect. if you had grown the previous sales year they expect at least 20-40 percent more growth, and if you didn't meet the growth they put you on a CAP. Company has change a lot and not customer friendly. The most enjoyable part was meeting my clients and developing relationships also with fellow team members.
Pros
great training
Cons
compensation and hard to make bonus
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4.0
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Great for someone with an entrepreneurial / sales mentality
Mechanical Engineer PE / Specials Design Engineer (Current Employee) –  Plano, TXFebruary 3, 2019
Hilti is a great company to work for if you are into sales, marketing, business, logistics, and civil engineering. Hilti has lots of development opportunities in those areas. If you are in a different area, then your opportunities will be limited. When ever there is employee dissatisfaction, senior management does at least acknowledge that there is a problem and "slowly" tries to do something to improve the environment. By slow I mean molasses in winter, but at least it's greater than zero.
Pros
The PTO is larger than I have ever seen from any other company
Cons
There is a heavy bureaucracy within Hilti
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5.0
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Incredible Company Culture and People
Division Project Manager (Former Employee) –  Los Angeles, CAJanuary 23, 2019
During my time with Hilti, I had the incredible opportunity to work with phenomenal people. These people are reflective of the organization's efforts to create an incredible workplace environment and culture. Most importantly, the company provided clear career planning for all interested individuals and opportunities to grow/relocate. The organization tries to promote from within and the career advancements I experienced made me a benefactor of this philosophy. The most underrated part of my experience with Hilti was the work/life balance and autonomy each individual is granted to do their job well. It was an incredible time in my life to work for this company, and I'd be happy to work for them again (depending on the role).
Pros
Travel;401k match; tuition reimbursement; flexible schedule
Cons
compensation (salary)
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4.0
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Great People
New York City Housing Authority Specialist (Former Employee) –  New York, NYJanuary 7, 2019
Great people, great city but very limited opportunity to move up unless you are willing to relocate. You get a car, expense account, phone and laptop.
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5.0
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Great Job if your a Male
Account Manager (Former Employee) –  Houston, TXJanuary 4, 2019
Women tend to get over looked at Hilti. It is defiantly a good ole boys club. It doesn't matter how hard you work, it matters who likes you and what body parts you were born with. My team mates were great though.
Pros
Team work
Cons
sexist place to work
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5.0
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Great place to work.
eCommerce Specialist (Current Employee) –  Tulsa, OKDecember 11, 2018
Hilti is a great place for younger people who wish to relocate on a regular basis. Hilti does a super job in training and PMP to develop members. Hilti has many long time members.
Pros
Training and developing
Cons
The young have more oppurunity
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4.0
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An inclusive and diverse place to live
Account Manager (Current Employee) –  San Francisco Bay Area, CANovember 7, 2018
Hilti is a fair and enjoyable workplace with a culture of inclusiveness and diversity. I have learned how to manage multiple types of people and problem solve for various issues. The most enjoyable part of the job is getting to help customers and solve their problems.
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2.0
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Overall good company that needs better management and transparency
Account Manager (Current Employee) –  Long Island, NYOctober 28, 2018
Not really clear with expectations as far as job duties, OT hours, and promotion opportunity. Job is overall pleasant but it is more a job than a career.
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4.0
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Traditionally a great company to work for, but difficulties, turnover and lack of employee morale are resulting from recent changes in leadership.
Sales Manager (Current Employee) –  Houston, TXOctober 21, 2018
It's sad to see the company where it is right now. Historically, Hilti has been a great place to work, but with recent changes in management, poor decisions have been made in employee termination and promotions. People are put on edge and insecurity in employment is rampant.
Pros
Good benefits, good training, good employee satisfaction focus though it was better in the past.
Cons
Turnover is currently high, culture has changed with change in management, age is very important and is considered in employment decisions (the younger the better)
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4.0
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Hilti was the first compnay who really taught me how to sell anyting by using your knowledge to educate people to develope the need
Hilti Account Manager II Commercial OSR (Former Employee) –  Richmond, VAOctober 19, 2018
Hilti was a very good company to work for and really is credited for turning me into the educated savy sales rep I am today. They put us thru 3 month
Pros
Company Car, Phone, Laptop, Gas, Meals
Cons
Didnt like the Compnay Cart Transit
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2.0
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poor management team
Credit control executive (Current Employee) –  PSA VistaOctober 9, 2018
Management team keep on changing and they doesn't seems to know what they want. Although its a MNC, the company operates like a SMC. HR function was in a mess and there are multiple instance of late & wrong salary payment.
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3.0
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European and family culture and values, just not applied in the US.
Account Manager (Former Employee) –  SF Bay Area, CAOctober 5, 2018
This is a great, terrific, amazingly wonderful company at the global level, but the HNA market (Hilti North America) has a problem at the upper management level with a cultural hubris that sets management up to fail, and they fail often and grotesquely.

First, management is very commonly brought in from outside, to the wide disappointment of loyal employees working towards development. Degrees are gold, especially if you’re a “Thunderbird”, but experience is practically worthless, and hiring a veteran and utilizing their leadership experience is a novelty, and an unappreciated one at that.

Outside management is often *highly conceited,* and I can’t stress that enough, as it is integral to their failure to develop their teams.

Questions and ideas are often met with challenge, which is usually ok, except when that challenge is presented as personal, and met with contempt, often inexplicably.

The values are presented as similar to the US Navy (Honor, Courage, Commitment), namely Teamwork, Integrity, Commitment, and Courage. But these values are not outwardly exhibited by senior management, especially at the Divisional level.

Once challenges or coaching opportunities arise or are identified, the expendability of employees in the minds of upper management become apparent, and coaching becomes a matter of termination for an individual. My former DM was nicknamed “the Terminator” and many of the people I worked with for years were fired without apparent case, and while a range of rumors abounded, all shared a common thread: that the career-ending (alleged) offense
  more... was easily a coachable or teachable moment.

This management style creates several problems. Teammates are often set against one another, will be dishonest to advance their interest, or CYA, and are thus afraid or unwilling to share responsibility in correcting a course (throwing others under the proverbial bus instead) and seem committed to their own success rather than the team’s.

Once you leave the company, you’re PNG’d, and no one remaining with the company will publicly continue a relationship with you professionally until they leave or are terminated. It’s pretty sad, actually, because the global culture is awesome.

Also, the tools are great in many ways, BUT, they aren’t as good as the team members are indoctrinated to believe, and many customers are ready to roast you on Hilti’s reputation in the US to oversell the PFB’s in a “show up and throw up” style that is a real turn-off, and can be your first barrier on many sales calls. Hilti reps, and especially managers, are widely known for being particularly egotistical and cocky. There are many manufacturers who sell better tools ad products, but many Hilti reps are indoctrinated to believe they’re the best, at their own peril, and that goes back to the problem of the forementioned hubris at HNA.

I’d like to say more and be more helpful, but I’ve got stuff to do today. Just manage expectations and watch your six.
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Pros
Great benefits and a family ownership that is dedicated to its people
Cons
Terrible leadership at the upper management level. CEO was great, though.
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Overall rating

4.0
Based on 681 reviews
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3.7Work/Life Balance
3.6Compensation/Benefits
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