Heart felt expenriences at Hilton Garden Inn
Assistant General Manager (Former Employee) – Tupelo, MS – November 28, 2018
I did a huddle every morning to update the employees with our expectations of the day. I also used this time to hear their concerns. I went to the breakfast area for an hour or so afterwards. Once I left the breakfast area, I visited the housekeeping department. I assisted as needed. I checked my emails once I visited those two departments. I followed up with the guest after responding to my emails. I did my daily expectation by my GM such as check the balance in AR, send out invoices, post payments, and check the payroll for missed punches. I helped at the front desk when needed during busy check ins or check outs. I did whatever was needed.
The location of the property kept us busy.
I did have a work/family balance at this job, however, I learned the business well with a good mentor.