Guest Service Agent (Current Employee) – Ashburn, VA – August 7, 2013
Every day has different challenges. I enjoy showing guests how to take advantage of our location to have the best stay as well as how to best use our amenities. Some guests can be overly-demanding or aggressive, but for the most part, the guests are great!
Okay place if you dont need insurance or any beneifts!
Kitchen Staff Member (Current Employee) – Christiansburg, VA – January 17, 2019
Low pay and absolutely no benefits, even for management. Only plus is discounted hotels. It's alright as a second job to work part time. Not a good place for a career choice unless you're the hotel manager.
IBT Research Assistant (Former Employee) – Alexandria, VA – January 17, 2019
The property I worked at was falling apart. A lot of things were broken, literally and metaphorically. The great thing was HR! They recognized employees and held employee rallies. THE BEST employee recognition program I have ever had the chance to participate. The best part of my job was the employee rallies.
Anonymous (Former Employee) – McLean, VA – January 17, 2019
Enjoyed a long run with the company but had a poor career. Tried to open discussion on how to advance my career but was not able to make any progress dealing with upper management or Human Resources on the issue.
Worked with many good and knowledgeable people
No room for advancement and when I questioned this abruptly lost my job
Guest Service Agent (Former Employee) – Wilmington, NC – January 16, 2019
Working at the hotel gave me some of the best professional and personal experiences. I learned expert customer satisfaction, conflict resolution, how to check as many people into their reservations as quick as humanly possible, and how to effectively communication to all levels, management, customers, other departments on what solution needs to happen. The benefits were amazing and if you had a second income ( maybe not the main house hold supporter) they completely outweigh the lackluster pay. The management was helpful for professional growth and showed how to be a customer service representative as a brand, but a real empathetic human as well. I's recommend this to anyone.
Hotel Benefits, Fun work environment, Constantly changing clients.
No real work breaks, Standing for 8 hours on end at the desk, Low Pay.
Night Auditor (Former Employee) – Ithaca, NY – January 15, 2019
I enjoyed my job only reason that I left is because I had t relocate. I love the Hilton standards and enjoyed the benefits that came with the job, I would recommend this job to anyone looking to pursue a career in hospitality
I have been working for hospitality industry for almost 25 years but the Hilton which I am working at this moments needs updated and renovation with all the importance to give an exceptional service to our guests
ADP TEMP (Former Employee) – Universal City, CA – January 11, 2019
worked only for a short time, temporary. Received free lunch everyday for the time I was there. It was fun for the time there. Made a friend while there and even after I finish my assignment. Was able to join in on Hiltons Halloweens employee event.
BREAKFAST ATTENDANT (Former Employee) – Lansdale, PA – January 10, 2019
Enjoyed my time being employeed at Hilton! Employees received nice perks from the company. The Assistant General Manger is an awesome boss to work for. Very pleasent working environment. Friendly staff too.