Guest Service Agent (Current Employee) – Ashburn, VA – August 7, 2013
Every day has different challenges. I enjoy showing guests how to take advantage of our location to have the best stay as well as how to best use our amenities. Some guests can be overly-demanding or aggressive, but for the most part, the guests are great!
Key Skills and Competences Night Manager (Former Employee) – Mississippi – May 22, 2018
On a typical day checking guests' in and meeting new people was my joy. Learned how to learned to be listen to your guests' the management enables you to learn and to motivate you. the hardest thing about the job, was when I had to leave to relocate to another company. They appreciate me for the time that I was there, that was very important and enjoyable.
Working at Hilton is a MUST!!! if you love to travel
Night Auditor (Current Employee) – Gatlinburg, TN – May 22, 2018
I have learned so much in my time with Hilton. Working Night Audit has given me the time to realize myself as a professional and advance my education and training. I highly recommend this job for any person that is in school because it allows you to maintain a flexible schedule with ample time to complete tasks.
Barista (Current Employee) – Atlanta, GA – May 21, 2018
Great fun, you meet interesting people, you learn new things, the guest and personal interaction is phenomenal. There's always new ways to help out and create more positive vibes not just in ome department but all throughout the hotel
Bondings you make with coworkers and supervisors
Laziness, attitudes, and feeling under appreciated
Front Desk Agent (Former Employee) – Kansas City, MO – May 18, 2018
Aside from working at the front desk, you are also required to work the PBX switchboard which is behind the front desk. There is a lot of favoritism with regards to who will work the desk and who will work on the PBX switchboard.
Sadly, the set up and area of the PBX switchboard are far from what one would consider Hilton standards. The carpet is filthy, and has an odor. Housekeeping does not clean or vacuum that area. There is a makeshift 'table' that the switchboard sits on, and an old office chair that the operator sits on.
Communication between departments was lacking in many ways.
I considered the 10 cent an hour raise I got after 90 days more of an insult than an incentive; and was told most employees do not even get a raise after 90 days so I should consider myself lucky.
House keeper (Former Employee) – Spanish Fort, AL – May 18, 2018
Typical responsibilities include vacuuming, dusting, laundry, mopping and changing laundering linen. Great management, great work place, the hardest part is clocking out. The most enjoyable part is making the guest smile and proving great customer care.
Cook (Former Employee) – Orlando, FL – May 17, 2018
I work at the Hilton for four and half months. In that time I learned more of the fine dining aspects of the culinary world. I spent time in several of the outlet restaurants. Learning and honing my skills.
Cook (Former Employee) – Lynchburg va – May 17, 2018
The managers at Hilton suck and are very unprofessional.. they lie to your face carry you on for as long as you will allow. They slave you and make you bust your butt they get is much out of you as they can and it's really not worth it's. They lied to get me in the door and once I started working the dragged me along for as long as they could and never gave me the money they said they would. This place litteraly needs to fire all management and start over.
Fast paced business, always a changing environment
Ambassador (Current Employee) – Harrisburg, PA – May 16, 2018
Great hotel has a ton of potential for success but changing the process often damages the reputation and respect that was earned since the Hilton opened its doors. This Hotel needs a strong sense of what direction it would like to go in. Besides poor management, it would not be a bad place to work.
Valet Attendant (Current Employee) – Houston, TX – May 16, 2018
Typically walk into work with the evening shift crew heading out. I collect all the keys and make sure each guests name is written on a list along with their room numbers in order to make sure each guest is charged for valet.
Steward/Dishwasher (Former Employee) – Oak Brook, IL – May 16, 2018
worked weekend as dishwasher,would come in get in uniform go right to work washing dishes,it was fast passed at times,had to stock buffet table and set up lunch room for employees as well and mop floors and empty garbage cans.management seemed ok,they were always nice to me,i only wish they would of let me try something else before i left the job id of been willing to learn work up at the front desk,but they just let me leave. there work place enviroment was ok,some of the women that worked at the time were ok,but can gossip and get someone in trouble or down your back, the part i didnt like was dumping the trash but it was part of the job,the other part i liked was when they would send me over to the other hotel,the garden they called it,it was much more relaxed and a slower enviroment,might be a good place for a college kid or a high school kid between jobs,the pay was ok.
Bartender/Waitress (Former Employee) – Lenox, MA – May 16, 2018
I liked to work at The Hilton. My co workers were very personable, we usually had steady business and the customers were always a pleasure to serve. The manager that I had was very understanding and always very hard working.