This is a growing organization, at least when I was there, which concentrated solely on the increased number and value added. Value added was often disregarded as more demand was placed on people on the very bottom to drive the productivity.
The work wasn't hard, but sometimes was frustrating due to equipment failure or unclear instructions. Sometimes it bored me to tears and other times it was fully engaging and challenging. Depended on what task you were assigned that night.
consistent hours, decent pay
inconsistent working conditions and poor training and managment
METAL CELL OPERATOR (Current Employee) – Milford, NH – February 21, 2018
It is manufacturing and I am doing production. It can be slightly challenging at times, and at times a bit boring. Most people you work with are okay, some are just there for the paycheck, not caring about the quality of their work. I do not think the management recognizes a job well-done, nor realizes what would increase happiness and productivity.
Coworkers were great, management wasn't, and too much overtime
Metal Cell Operator (Former Employee) – Milford, NH – February 16, 2018
I worked the night shift in the metal cell and found that for the most part, the job was great. Coworkers were great and the work was relatively satisfying. There quickly came a point, however, when they were mandating overtime every week, 6-8 hours, leaving only one day off to recuperate. On top of this, we were often coming in to no room to work (our shift started before the former shift left) and almost nothing to work on. We would be given batches that we had no clue what to do with and little to no instruction on what we were supposed to be doing.
Metal cell operator (Current Employee) – Milford, NH – September 7, 2017
Hitchiner is a very challenging company to work for, they always seem to be behind, and mandatory overtime is constant, very poor training and management takes no personnel responsibility. they have a very strict attendance policy with no room for era, no sick time, must use vacation time for sick time. health benefits are very poor, my health benefits has a 6,000 dollar out of pocket expense before they will cover anything.
Good Co-worker environment
Too much overtime, poor benefits, employer/employee relationship
I have many mixed feelings about this job. It has many benefits such as decent pay, excessive overtime opportunities, health and dental care, etc. However I'm finding it very difficult balancing work and life while working here. Shifts are early for me, though you can choose between the shifts 6:30am-3:00pm, 3:00pm-11:30pm, and 11pm-7:00am, so if I wanted to go in early to get overtime, I have to be in bed by 8 or 9 to make sure I'm not falling asleep the next day.
If your good at what you do, there is a good chance you won't be promoted away from the job. They have improved the way they help the employees through medical and maintain a green earth policy. Commendable accomplishments. They don't respect the average production worker and treat them as expendable, a double standard.
I loved my time at Hitchiner! My direct supervisors were always very helpful and it was easy for me to cross train and advance my career here. This company does enforce some very strict rules. They are very concerned about the bottom line more than anything else but the benefits are the best I have ever had access to and the ability to learn on the job is quite useful for me. Subcontractors are paid a lot more than employees and the pay rate for most positions seems to be below the national average. I was able to make good money doing overtime each week and its balanced considering the phenomenal health benefits offered. I wish they would not do mandatory overtime through the summer months. I was never able to bring my family camping while I worked there.
Will use you and give you raises until they get through their "rough" spells then fire you any chance they get regardless if you have perfect attendance and no black marks on your file, prime example of nickel and dime. They are all about money and making their targets...you are just a number and no flexibility nor respect for persons on any position. Once the target is reach you become of no use to them and your gone. This is not a company to plan anything long term in. Their turn over rate is huge. Training is horrible. And the manner you are spoken to and treated is patronizing and crass . Horrible company to work for, Has a total lack of propriety. Fires people every year around the holidays, to save and pinch pennies on the annual bonus. If your a temp or haven't made it through your 90 days and a bonus is issued, you do not get one even of you worked towards that bonus.
Production Supervisor (Former Employee) – Milford, NH – November 18, 2016
Pep-direct was a good company, I directed all manufacturing activities for the payment processing center. Management worked very hard to make sure everyone was involved in having discussions on day to day operations.