Hive LLC Employee Reviews
United States10 reviews
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It’s independently owned therefor a lot of benefits aren’t offered. Including commission. It use to be at one point when it was called network outfitters but once it became Hive LLC. Things slowed down and bonuses which were once a year became smaller and smaller and when trying to start a family it’s not ideal. It’s more ideal for a tier 1 tech who is just beginning the IT field.
Fast paced fun work environment with people who make work even funner. We always go over areas of improvements and ways we can become better. We all continue to give back to the community as a group and look forward to expanding and taking over the AV industry.
Not a nationally known company yet
Toxic office environment based around owner's ego. Made blatantly false promises about compensation - if they offer a 'probation period' that's all you're ever going to make. Despite being one of the few knowledgeable employees, at my review they brought in a project manager who previously had nothing but great things to say about myself and my work to 'neg' me into taking less compensation. A typical day at work included cleaning up messes made by a sales team that has absolutely no knowledge of the systems they sell. They lie to the customer about the experience and drag their feet, leaving the installers to extract payment from unwilling customers who (reasonably) don't want to pay 95% up front before any real work is even started. At the time of my employment, only ONE of at least TWENTY other employees had any experience in the industry. The owner who is also the main salesman refers to the core technology that the company uses as 'black whizbangs' and other nonsense because he literally has no idea how any of it works whatsoever. This is the source of the problem. The individual who held my position before me also left for the same reasons. The license they use to do low voltage work does not belong to anyone in the company, nor has anyone in the company been instructed on best practices for low voltage work. Component racks in $50,000+ jobs routinely went out looking like an absolute disaster because there was no quality control whatsoever. Employees were not allowed to eat their lunches in company vehicles, nor were they allowed to run the A/C in vans while working in - more...
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While HIVE, LLC was great to work for the location (Savannah OB/GYN) I was sent to work was not so great. It is very unprofessional and there is no way to advance. The office manager and physicians do not like change. They are totally against EMR. I have been there a year at the location and I have not learned anything especially with HIVE pulling their services. There is nothing to motivate employees.
Workload, Unprofessional, Paper Charts
Serious communication issues. Large turnover of employees because of poor management. Some employees are tolerant, because they need their jobs and cannot afford to leave. Too many "balls dropped" for customers with no follow up. Too many customer complaints. Customer complaints are not addressed and corrected in a timely fashion. Management very poor, inefficient and unattentive. Very difficult to reach management for direction, help or to respond to customers needs. Pay not good for type of work and broken promises are the norm.
Start at the warehouse, getting all required equipment for the installation, arrive to customer home, introduce , and start the job, running cables, termination, and programing. more complicated programing management not that great too many bosses co-workers pretty good guys on the field hardest part of the job is not having a scope of work to follow and everyone does the job inconsistent. most enjoyable part is finishing the project and see that the customer is happy with the product
A company that focused on technology and simplifying your home, there was always something new and exciting going on. Clients coming into the showroom learning how we could help them automate everything in their new home. Management wasn't the best aspect of Hive, but it didn't need to be. Co-workers enjoyed their jobs and found enjoyment in each other. The hardest part of the job was finding time to learn all the new technology as it changed.
Work from home, make your own hours