My overall experience with Crane and Hoist was very negative.
Lead Crane Technician (Former Employee) – New Orleans, LA – April 17, 2018
It is a family based company with poor overall management. Assignments were given without clear instructions. Their hiring practices are biased. The job involved picking up other employees and making sure that they were at work on time. The other workers were poorly trained and incapable of following simply instructions. The overall workplace atmosphere was stressful.
The job included the use of a company vehicle.
The comapny seemed to make up the rules as they went along.
Service Technician (Former Employee) – Michigan – February 12, 2018
I gave up a job with 50-60 hours a week after being promised 70+ hours a week. I'm 4 months, only had hours more than 40 3 times. Had to take vacation time to get 40 hours some weeks.
Lack of accountability was also prevalent in the office. Wro my parts were ordered and blamed on service techs even though management was given all the info. Also, office personnel stated that since corporate was getting on them about the lack of hours, they had no problem with collecting unemployment. Not very assuring to others who relied on getting hours to put food on the table and a roof over their heads.
Also, the nepotism was very glaring. No such thing as seniority. Junior techs would get twice the hours as some senior techs.
Assistant technician (Former Employee) – Baton Rouge, LA – January 24, 2018
I enjoyed this job tremendously until a motor vehicle accident caused me serious injury and I was unable to continue working. I was an assistant to a crane mechanic. We traveled to different work sites to repair cranes. Everything about this job made it great.
Easy job, relaxed work environment, great coworkers.
Unable to continue working due to injuries sustained in a motor vehicle accident.
Employee (Current Employee) – Richmond – August 15, 2017
The safest crane service company in the industry. This company offers training to all levels of employees and will pay for all expenses to send employees to be trained in the corporate headquarters. They offer many electrical and mechanical classes to increase the skill sets of technicians.
There are plenty of opportunities for overtime hours here. Technicians work in new places every day and manage their daily jobs.
Great pay and full benefits package offered. Company has been in business for 40+ years and is still growing which provides a great sense of security. Many opportunities for promotion from within.
Was black balled by other techs before I had a chance to prove myself.was treated like a black sheep cause I passed their assessment to get a company truck when another associate couldn't pass the assessment. So everyone was disingenuous to me and shoved me to the side with out giving me a chance to Excel.
Official response from Hoist & Crane Service Group
August 15, 2017
We are sorry to hear that you had a negative experience working with us. We strive to create the best possible work environment where our employees can grow and achieve success. A negative experience is not our intention. All comments are reviewed and we appreciate your feedback. We wish you the best in the future.
Job Work/Life Balance
Constantly being sent out of town to work
Technician V (Former Employee) – Jacksonville, FL – July 13, 2017
When I was first hired, I was told that I would work in town most of the time. However, I was constantly being sent out of town for weeks at a time. I really got tired of having to live in motels and eat very little to stay within the allotted perdiam.It was a very hot and demanding job. Sometimes the temperatures would reach 130 degrees.
Millwright/Crane Technician (Former Employee) – Richmond, VA – July 9, 2017
No advancement opportunities, poor personnel in management positions, gain customers then lose another one, cannot keep personnel busy, hardest part of job was trying to get 40 hours a week as a technician, unless you were in with the management click.
SERVICE TECHNICIAN (Former Employee) – Houston, TX – June 5, 2017
get with your driver/partner, drive all over the city looking for the company your supposed to go to do repairs at, workplace had no cultural taste, just country western everywhere...the hardest part was getting that little check on fridays
Service Tech VII (Current Employee) – Baton Rouge, LA – May 31, 2017
HCSG specializes in power and chemical plant maintenance work, almost exclusively. The work is rarely ever that difficult. But due to the nature of the facilities we work in, it can be frustrating due to the restrictions we are forced to work under with all of the safety rules that seems to change on a whim. A typical 10 hour work day can include as much as 4 to 5 hours just to get permission to work. This leads to more than a few very boring days.
My co-workers, for the most part, are very friendly, personable and easy to work with. Lead techs are very good about helping each other work through difficulties and major jobs. The big downside is that the helpers that have been hired lately are extremely green, as in not knowing basic tools or their usage. This has led to some very frustrating days. As I said, what we do is seldom very complicated or difficult. But, our jobs are seldom ones that can be performed solo. Having an experienced apprentice as a teammate would be so much more beneficial to the techs and the company.
Training is provided to technicians on everything from crane basics to more specialized skills like elevator repair. I would like to see more training provided to apprentices however.
Excellent pay, multiple locations, company vehicle with fuel/maintenance cards
Assistant Crane Technician (Former Employee) – Baton Rouge, LA – August 5, 2015
The Baton Rouge branch leaves a lot to be desired in the management department. Upon interviewing I was told after 90 days I would receive a $1.00 per hour raise. When the time did come I was told that if it is not in writing, then I could not force them to honor that. This is a very underhanded tactic that I witnessed the manager say to multiple new hires. Once hired the job security is definitely there though. One would have to mess up pretty bad in order to get fired. Advancements in the monetary sense are extremely hard to acquire, however, once proven competent or the senior techs give their approval (make sure you become friends) advancement can be acquired in the form of a company truck. Most of the techs were helpful and knowledgeable but there were a couple that give the company a bad name.
company truck, paid vacation, 401, direct deposit, health insurance, advancement opportunities
low pay scale, management is underhanded, work comes before life mentality