Holiday Inn Club Vacations Employee Reviews for Customer Service Representative

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4.0
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High Paced
CUSTOMER SERVICE (Current Employee) –  Orlando, FLMarch 11, 2019
There is a lots of information to learn, the training, however was approximately 2 weeks which was not enough to be 100% prepared to get on the phones. It is very high paced and the pay was average.
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5.0
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Great place to work and grow with the company
Customer Service Representative (Current Employee) –  Canyon Lake, TXFebruary 2, 2018
I have always enjoyed my time at Hill Country Resort in Canyon Lake, Texas. When I started it was owned by Silverleaf Corporation. Orange Lake Country Club (Holiday Inn Club Vacations purchased this property approximately two years ago and the transition was seamless.
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1.0
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Company is ok, this location is worse
Customer Service Representative (Former Employee) –  Cape Canaveral, FLJuly 22, 2017
Ever since the resort was taken over by Holiday Inn, it has went downhill. I would not recommend working here to anybody. Benefits are good but the management and the structure of the the place is horrid. STAY AWAY
Pros
Pto, medical, dental
Cons
To many to list.
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5.0
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grate place to work
Customer Service Representative (Former Employee) –  Kissimmee, FLApril 26, 2017
good place to work fast paced but fun they really take care of there employees and you get paid days off and 10 sick days per years i would recommend this to anyone
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3.0
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Productive and great training sales company
Sales Representative/Customer Service (Current Employee) –  Orlando, FLMarch 23, 2017
It has one of the most extensive training programs and very different from your typical sales job. You have to have good numbers every week or else you will be replaced. A lot of employee turnover.
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4.0
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Great culture
Customer Service (Current Employee) –  Kissimmee, FLSeptember 20, 2015
This organization has a great culture. They value their team members. If you are willing to put hard work you can grow in this company rather fast.
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Overall rating

3.4
Based on 256 reviews
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Ratings by category

3.3Work/Life Balance
3.4Compensation/Benefits
2.7Job Security/Advancement
3.0Management
3.2Culture

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