Front Desk Associate (Current Employee) – Cape Canaveral, FL – February 4, 2019
I am good at customer service, have won many awards for customer service and sales. I enjoy working with people. I love the everyday challenges. I try and give the best experience when checking in, because lets face it these people are on vacation. Some are tired from traveling or flying on a late flight over night. So many reasons why people are on vacation. And some are just working. I have been there a long time, and even management comes to me with questions. I like to learn every aspect of my job. I go to work to work. That is what i get paid for.
great benefits including more pto the longer your with company.
Front Desk Specialist (Current Employee) – Galveston, TX – April 22, 2019
Very fast paced position with extremely high demand for excellent customer service skills. Can be extremely pleasant and enjoyable or it can become highly stressful and difficult in the blink of an eye.
Front Desk Specialist (Current Employee) – Panama City Beach, FL – August 30, 2018
I love the company. Everyone is very nice and they are very good about praising you if you've done something good. I live an hour away and that is very hard on me. And they are extremely understaffed when it comes to sickness or needing a break and wanting to use your PTO, you are making your other team members work 6 or 7 days because of that and i don't think that's very fair. They need to hire enough staff to where every shift is covered and everyone is comfortable. I almost feel bad to take off for birthdays and things of that nature because someone has to work overtime for me to be able to enjoy my nephews birthday or something like that.
Front Desk Clerk (Current Employee) – Conroe, TX – February 17, 2018
Management is VERY lacking, they hide in their offices all day. Great co-workers, and guests. But management is very rude, they treat you as if you are dumb and refuse to help. Even if they try to help, they don't know the answer to be able to help.
Front Desk Specialist (Current Employee) – TX – November 26, 2017
Working at Holiday Inn Club Vacations is great. The only real downside to the job that I've noticed so far is the pay could use some improvement. The company is very ethical, and environmentally conscious, which was a big deal to me. I enjoy working for a company with such a positive image and outlook.