I got the job by filling an application out and then the GM at the time asked one question, can you start tomorrow. Of course I said yes. I was there for five years, started out housekeeping and promoted my way up to AGM after 5years. I loved it for the first few years, when the GMs actually cared and were leaders. But the last 2 years were awful when a corporate management compliant took over and only cared about numbers and not the people.
At my location, it was dealing with unstable & unhelpful management, constantly being short-staffed and working at ‘scramble to get the basic job done’ level. Having an inconsistent schedule given to you at the last minute possible every week. Being thrown into your position with little to no formal training. All this led to problems that affected the guests satisfaction, so employees were constantly trying to put out fires while completing their daily duties, without any help from management. No recognition for good work, only criticism.
I would make sure that the GM and AGM were actually qualified and not glorified dictators. I would also have a qualified maintenance person that could actually do things instead of “putting a bandaid on things “. Also, I would do a thorough background check on all employees. Along with a drug test. Also, uniforms are a must and should be provided at no cost to employees.
$10 per hour OT was not allowed, but OT was selective. They adjusted time cards back to 39.95 if your card showed OT hours. No one can make a good living on that cheap mentality .