Building and maintain customer relations.
Handled all financial and sales records.
Adjusted all cash till for the coming day.
Ran cash reports & make cash deposit.
Updated Policy and Procedures for all Bartender.
Updated Policy and Procedures for all managers, Serve as floor leader.
Served drink and food.
Managed day-to-day operations, including supervision and assignment delegation for 14-member team.
Coached new team members on job tasks and performance strategies.
The hotel and management as a whole was excellent. The value of family oriented was really felt, The feeling of belonging was really felt. They value employees happiness as well as the customer service and giving satisfaction to the guests and clients.
It wasn't a hard job, you'd go in clean, get out, and do it all again in the next room. After a while you basically memorize the routine. We also had cleaning competition in the hotels where managers and staff would come together.
I am 18 year old and I work at a hotel with my aunt. I go to school and IT my senior year. I just move to Maryland with my boyfriend. I am worker and my aunt help me get the job where I am working now.
Very grateful to work with a great company.the hours the people great management great.very flexibility an will accommodate you.the hardest part was the breaking down of an event had to it all by myself.
Holiday inn used to pay a $4/hr base. There was no steady customer flow. I was there for 2 months and there were nights that I made $20. The front Desk person was harassing me by dialing the Bar phone and hanging up repeatedly and wouldn't stop until my friend went over to confront him, she was banned and almost arrested. The management had no concept or desire to market the bar externally. I end up getting let go because I had to call out because I couldn't find my keys one day. Oh, not to mention being accused of comping like $60 worth of drinks. They keep advertising jobs in my area, and I want to scream STAY AWAY!!
Working at the Holiday Inn Bethesda was pretty much a learning experience. I had all skills that I have now and learned pretty much. Like electricity, HVAC, plumbing, carpentry, painting, floor installer and much more.
Same routine at work.
Few times help quest at night.
Management was good.
No issues at work place.
Hardest is when guest was out of control and party was going on in the room.
After you shift, breakfast was giving every morning.