Holiday Inn Employee Reviews
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Ashburn, VA93 reviews
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Been working there for over a year as audit. GM of the hotel is one of the best manager I've worked with, but the owner not so much. Even working for a year, they never gave me a raise or overtime, even going past 40 hours.
The good thing working with the company is getting and sharing different guest life experience and the distance from my home is very close. The bad thing is the routennes of the job.
Building and maintain customer relations. Handled all financial and sales records. Adjusted all cash till for the coming day. Ran cash reports & make cash deposit. Updated Policy and Procedures for all Bartender. Updated Policy and Procedures for all managers, Serve as floor leader. Served drink and food. Managed day-to-day operations, including supervision and assignment delegation for 14-member team. Coached new team members on job tasks and performance strategies.
The hotel and management as a whole was excellent. The value of family oriented was really felt, The feeling of belonging was really felt. They value employees happiness as well as the customer service and giving satisfaction to the guests and clients.
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Very good team work, everyone effort make relaxed working atmosphere Drop by drop make ocean. Guest satisfaction was everyone goal, Which is the tool of referral business
Holiday inn used to pay a $4/hr base. There was no steady customer flow. I was there for 2 months and there were nights that I made $20. The front Desk person was harassing me by dialing the Bar phone and hanging up repeatedly and wouldn't stop until my friend went over to confront him, she was banned and almost arrested. The management had no concept or desire to market the bar externally. I end up getting let go because I had to call out because I couldn't find my keys one day. Oh, not to mention being accused of comping like $60 worth of drinks. They keep advertising jobs in my area, and I want to scream STAY AWAY!!
Peace and quiet
Same routine at work. Few times help quest at night. Management was good. No issues at work place. Hardest is when guest was out of control and party was going on in the room. After you shift, breakfast was giving every morning.
Guest was out of control.