Holiday Inn Employee Reviews

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4.0
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Friendly
Housekeeper (Former Employee) –  Birmingham, MIJune 14, 2018
It was a fun atmosphere, co-workers were friendly, work was not hard and at times very fun. Management was ok. Because I had previous experience in housekeeping, I was able to start at $10.75 instead of minimum wage. Was able to get discounts on rooms if I went on vacation and stayed in that brand hotel. Pay was every 2 weeks.
Pros
good pay and rooms were discounted
Cons
not that many hours
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1.0
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Holiday Inn Austin Midtown
Front Office Manager (Former Employee) –  Austin, TXJune 13, 2018
This place is toxic. Management team is horrible and make you hate your job more and more each day. They beat you down and are quick to point fingers.
Pros
A few great guests that were regulars.
Cons
Management is quick to cast blame without checking facts, Management takes no responsibility for their own actions, HR manager will tell the entire world your "confidental" business, GM/HR/ AGM do not support department heads, There is no united front approach, Upper management has zero respect for other, managers/ lower level employees. They are in it for themselves, coasting until retirement.
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4.0
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Productive and a fun place to work
Laundry Aide (Former Employee) –  Wrightsville Beach, NCJune 13, 2018
This was a temporary job and I didn't receive any benefits or perks from the company.
The company is a good place to work,if you are full-time they treat you pretty good.
Pros
Working at the beach
Cons
Temporary job
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4.0
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its a job
Front Desk clerk/ Night Auditor (Former Employee) –  Seaford, DEJune 13, 2018
its a nice place just needs new owners that actually want to put in the money to fix the hotel the way that it should and needs to be fixed. its an ok place to work at.
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2.0
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Not the best place to work
Housekeeper (Current Employee) –  Front Royal, VAJune 13, 2018
This is.not a bad.place front desk and other departments are great! However housekeeping is hard work for a little pay. No matter how hard you work.you can't get anywhere. Supervisor of.housekeeping doesn't know what he's doing and shouldn't have that job. The executive housekeeper is great and works hard. The second executive housekeeper is rude and very.unprofessional! This place is.nothing but.drama.and most the drama comes.from the.supervisor and the second executive housekeeper. Stay away from this place.
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4.0
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Creative freedom
Food and Beverage Director/Executive Chef (Current Employee) –  Asheville, NCJune 13, 2018
A family type atmosphere where creativity is encouraged and accepted. We are torchbearer award winners which is the most prestigious award given from IHG.
Pros
creative freedom
Cons
low salary, no benefits
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1.0
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Stressful
Housekeeper (Former Employee) –  Tampa, FLJune 12, 2018
Manager is horrible they do not care about there employees no raises ever no sick days no appreciation they dont care if you are sick if you kids are sick being pretty gets you farther than being good dont recommend to anyone
Pros
None
Cons
Everything
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2.0
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No benifitsor raises
Guest Service Representative (Former Employee) –  Morristown, TNJune 12, 2018
Holoday Inn was a family based enviroment. The owner on the other hand was very greedy. There were no raises nor benifits offered. Only made minimum wage which isnt enough to cover the cost of loving.
Pros
You got cake on yoir birthday
Cons
Never got breaks. No benifits nor room for advancement.
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5.0
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If you like people..it's a lot of fun
Guest Service Representative (PT) (Former Employee) –  Middletown, NYJune 12, 2018
I have worked at several Holiday Inns Since they are franchised hotels Benefits, management and working environment varies.

You are underpaid for the work that you do, but it is a fun job and that has to be more important.

The last hotel I worked in had a change in management and it was awful!
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5.0
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Nice place to work, nice people to work with
Cook (Former Employee) –  Johnstown, NYJune 12, 2018
Can be very busy at times. Coworkers will help when you need help.Management is very helpful . They trained me very well. The whole staff was trained well.
Pros
Free food and drinks
Cons
It can get hot in the kitchen
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5.0
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Awesome place to work!
Guest Service Representative (Former Employee) –  Shreveport, LAJune 12, 2018
Among clerical and administrative, the was the amazing interactions with the guests coming through the hotel. Being able to share details about your city and being able to recommend what you think they may like based on the occasion(s) and then hearing how much they enjoyed their experience when they return. I learned how to become a liaison between the brand IHG and the management and staff to make sure the hotel was staying true to its brand. The hardest part of the job wasn't ensuring the guests needs were met, it was working with disgruntled employees who brought their drama and bitterness to work. The most enjoyable part was seeing and hearing about the satisfaction of each guest(s) personal experience.
Pros
discounted hotels
Cons
negative team players
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2.0
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Holiday Inn
Hotel Desk Clerk (Former Employee) –  Austin, TXJune 11, 2018
Other IHG properties know how to treat their employees. This IHG on the other hand seems to hire people who lack social skills to be the face of their company. Management makes this particular location a nightmare to work for.
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5.0
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Overall
Guess Service Representative (Current Employee) –  Concord, NCJune 11, 2018
Overall its a great place to work. Management works with you to the best of their ability. Just keep in mind it is open 365 days a year and it is a 24 hour a day business. So you must be willing to work all shifts, holidays and weekends.
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4.0
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love numbers and money and payroll I'm good at it.
Accounting Clerk (Former Employee) –  Las Cruces, NMJune 11, 2018
Learned a lot A/P A/R payroll, bookkeeping daily, weekly, monthly finical statement,counting, balancing large safe booking rooms lots of paper workok
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3.0
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Productive and fun atmosphere
Housekeeper (Current Employee) –  Wildwood circleJune 11, 2018
Productive and fun atmosphere.Nice people, the co-workers are nice.Its in a nice spot.Clean environment. The hotel is beautiful, the food is awesome and the prices are fair.
Pros
None
Cons
None
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4.0
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Nice Environment
Night Auditor (Current Employee) –  Alpharetta, GA 30004June 11, 2018
This is a nice modern and clean environment. Holiday Inn has high standards for their properties. We get consistently high reviews from our guests. If you want to work in the hospitality industry this would be a good option.
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3.0
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HouseCleaning+Help+Need
HouseCleaning+Help+Need (Former Employee) –  Indianapolis, INJune 11, 2018
HouseCleaning+Help+Need... Good and fine location to have more experience
I would be needing the services of a cleaner for general house cleaning weekly and I am offering a weekly wage of $350. We are a busy couple and duties includes but not limited to cleaning the rooms, scrubbing the floors, washing the toilets and bathroom and general house cleaning. We are a neat couple and highly conscious of our environment. Also, we are easy going, loving and respectful.
We would be needing your services 3 times in a week (Flexible) and a minimum of 3 hours on each day. It could be a Part time job if you have one already.
.
Pros
HouseCleaning+Help+Need
Cons
HouseCleaning+Help+Need
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4.0
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Excellent advancement in company working with close nit group of people in a fast paced atmosphere.
Interim Front Office Manager (Former Employee) –  Roswell, GAJune 11, 2018
This job started as a receptionist and I advanced to interim front desk manager. A typical day involved counting cashier drawers, checking guest in and out of guest, making reservations. Making plans and reservations for guests, making schedules and preparing payroll. Also hiring and training employees in customer service. Resolving customer issues and employee issues was the most difficult and rewarding part of this job.
Pros
Challenges, helping guest day to day with all their needs and requests, no day was the same, opportunity to advance in the company.
Cons
Researching billing disputes, resolving accounting isssuse
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1.0
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productive
Housekeeper/Laundry (Current Employee) –  Waycross, GAJune 11, 2018
they pay you $4 a room and you get paid every week but you're lucky to get a $150 check. employees and management are fine though! this a job for someone in high school
Pros
get paid every week, free drinks, tips
Cons
bad pay
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4.0
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Audit Shift
Night Audit Guest Services Representative (Former Employee) –  Verona, WIJune 11, 2018
Fun, Fast paced, interesting, long hours while short staffed, fun environment, loved working day shift with guests and other coworkers, management handle every situation with guests very well!
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Overall rating

3.8
Based on 11,058 reviews
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Ratings by category

3.6Work/Life Balance
3.1Compensation/Benefits
3.3Job Security/Advancement
3.4Management
3.6Culture

Diversity score

78out of 100

The Diversity Score tracks how positively diverse employees rate their experience at Holiday Inn.

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