A very political corporate American company triggered on towards upper management
PM Sous Chef (Former Employee) – Manassas, VA – March 9, 2017
In the beginning, there was the promise for advancement. They were false promises. The turnover for Executive Chefs, and managers was inane. They could not keep them due to poor and improper management. Under appreciated for the dedicated, under paid workers.
Kitchen Helper/Dishwasher (Former Employee) – Eugene, OR – November 15, 2018
Incompetent and lazy management. Coworkers who do not do their part. Management and HR will never do anything for you. Ingredients needed for job often missing and not ordered. Extreme lack of communication. Corporate does not care. Fair warning, horrible place to work and the pay does not match the work load.
that company was the worst place that I have ever worked at
Co manager (Former Employee) – Lenox, MA – November 11, 2018
Holiday retirement doesn't care about the employees or the resident. All they care about is filling the apartments. The managers were verbally abusive and supervisors did nothing about it. The pay was terrible , but the staff was nice
the residents that lived there were great
All the supervisors do is yell and talk down to you all the time
Dining Hall Server (Former Employee) – Santa Rosa, CA – November 11, 2018
Honestly, for a first job, like a casual anything-goes job, being a server in a senior community is actually quite helpful. Firstly, you're forced to be able to communicate with the residents and the cooks when taking orders. Second, you get to make friends with your coworkers and the residents (one resident kept tipping me toffees xD). Since you're out and about in the dining hall, the position really does teach you to micromanage your orders, your order of operations, and maintaining peace amongst senior citizens that get cranky when you get to their table last.
Free FOOD, Friendly staff, Bonuses
If the manager can't assign roles correctly, the whole system kinda blows
this was a great place to work from the residents to corporate
Co-Manager of a retirement community (Former Employee) – Portland, ME – November 9, 2018
If anyone wanted to work in this field I feel this company would be a great place, stay and retire. The corporation cared and assisted as needed at all times. I made friends with several residents and found it a wonderful place to work. I enjoyed each day and would do it again if given the chance to do so. I left only because my husband chose to move forward without me as his wife.
I had an apartment on site and had my meals with the residents each day as I chose.
A knock on the door on a day off was not always a pleasant surprise. I still would do it again, the same way.
Sous Chef (Current Employee) – Greenville, SC – November 6, 2018
It is a fun place to work with a diverse group of people. It is like cooking for family once you get to know your residents. With the crew we have put together they get restaurant quality food in their home. It really makes them feel special with interactive activities involving food.
COMMUNITY MANAGER (Former Employee) – Portland, OR – October 28, 2018
Community Managers are the catch all and, and also required to live on site and fill 24-hour on-call responsibilities 3-4 day every week. Depending on the community, the after-hours calls can be frequent. I worked with my spouse, and there were still days we didn't see each other, outside of meals, during which you are working, not eating.
General Manager (Former Employee) – New York State – October 28, 2018
Holiday is trying to be a high end community, but only marketing to higher acuity and lower income residents. District/ area management will allow anyone to move in to get higher census numbers: even those who should be in an assisted living community.
Server (Former Employee) – Durham, NC – October 27, 2018
I worked at holiday retirement for almost 2 years and made only 825. I was a too server with CTL certification and office manager background. The managers were the worst, the employees never showed up. Everybody gissioed about each other, talking behind backs, sleeping with each other. Never got a raise. The building was okay but the employees were only there for a check not for the residents.
Community Manager (Former Employee) – Joliet, IL – October 22, 2018
The company changed the business model so I dont have any input given the changes. When working for Holiday Retirement, the company required married or other couples to run the retirement communities. The opportunity was rewarding in working with residents and taking the community from a somewhat dismal environment to a vibrant and active community. The company did not recognize the improvements.
Manager (Former Employee) – Myrtle Beach, SC – October 19, 2018
Upper management does not have a clue as to what it takes to run a community on a daily basis. To them its all about quotas and budgets. They also do not promote management within. Once you have become a community manager, there is no room for advancement.
Poor salary ,always short of staff nothing gets done right , there's never people to serve in the kitchen laundry doesn't get done on time food sucks ,I'm sorry I don't have anything good to say about that place worst work experience I've ever had in my life.
Best change in management made a world of difference.
Head Housekeeper (Current Employee) – Charlotte – October 1, 2018
Since the new management team took over there have been a lot of necessary changes that have occurred at Carmel. It has truly changed the atmosphere within this community. To see a management team who are more involved with the residents and staff has made a major impact. I'm now really happy to be apart of this new culture!
Free lunches, employee of the month, one on one team coaching, team challenge events
That past management hurt the reputation of Carmel
Management (Former Employee) – All Regions – September 19, 2018
Want to work for Holiday Retirement???? Well the truth is this. Holiday Retirement used to be a great company to work for. Managers lived on site, couple teams ran the building and was able to interact with the residents and build strong bonds. Upper management cared deeply for its employees and promoted success. Communities thrived.
THOSE DAYS ARE DEFINITELY OVER... . Holiday has a VERY high turnover rate for all staff at all levels, but especially in the Management roles due to micro managing, lack of leadership support and very high stress. Upper management gives the direction and blames everyone else for its failures.
This review is really a summary of a large numbers of people who currently or previously worked for Holiday. Below are some of the highlights from feedback and experiences in the roles I have held over the years.
You WILL be told how to run "your business", you WILL be micro-managed. You WILL be overworked and over stressed. You WILL have upper management throw you under the bus. You WILL feel under appreciated. You WILL experience shady practices by upper management ( especially RDO's ) You WILL feel powerless and inconsequential. You WILL be lied to or misled often. You WILL be blamed for poor company directions. You WILL be harassed each month. You WILL be hung out to dry. You WILL do sales at all cost, even if it takes away from the residents. Sadly, most WILL put up with it because they bond with the residents and feel you need to be the shield that protects them from all the injustice both above and below. Believe me,more... this fact is the only reason nearly all of the current staff is still working for Holiday.
Could list the feedback for other management positions, but a lot of it is redundant, only exception is there is almost NO accountability placed on positions above the community level. RDO / RSL are rarely or NEVER disciplined for poor unethical behavior and horrible treatment of employees. Most new RDO's have created such a hostile environment that most high quality people have left or are leaving.
Over those years. Have witnessed many great mentors, peers leave due to poor leadership and bias treatment. Have witnessed many very poor leaders in positions they had no business being in. It has got much worse over the last couple of years and foreseeable future. Have witnessed the decline of Holiday for all the reasons above. Regardless of what they advertise or tell everyone today, it is only about money and maximize revenue before they move or pass on. 0% compassion for residents or their families. Feel so bad for the residents living there nowadays.
Hope this helps you make an intelligent decision about your future.less
Regional Maintenance (Former Employee) – worked from home But Corp Office is in Florida now – September 11, 2018
They restructured the maintenance department. They were doing away with the Regional Maintenance Personnel and they was more less forced to leave. Not a good thing. They made working there not good in my case. I do have to say they were always caring for the residents of the facalities. They were always their first concerns. Safety and well being of all residents is TOP PRIORITY..
Executive Director (Former Employee) – Chattanooga, TN – September 11, 2018
Great opportunity as Director to manage and develop a community of active senior residents living independently and looking for support, activities, a positive environment and the potential to develop lasting friendships. Management included, sales, community outreach, hospitality and housekeeping, meals and menus, maintenance oversight, budget and sales goals. Learned to balance the off sight corporate management mission, the in house staff and the resident population; each with different needs, goals and personalities. All with the main mission of caring for residents safety, enjoyment and satisfaction.