Home Instead Employee Reviews

I enjoyed working with clients. It was a joy to provide care and companionship to an older generation and I learned so much from each of them. I did not enjoy working for the company. I felt disrespected and underpaid. The reason I left was because they could not provide me with a steady client load within a reasonable commute from my house. Also, I had started walking dogs part time and found that I was paid more for that than taking care of elderly clients.

Was this review helpful?

Your at clients houses so there the ones that make your job fun and exciting not the office

I’m a carepro (Current Employee) - Clarksville, TN - December 9, 2023

I have been here for 4 1/2 years I enjoyed it until we got new management the older ones seem to care more about there employees. The carepro are the ones that go to work and take care of the client and some don’t even realize what the client needs but the carepro go out in the field and make them happy So I was happy until all the changes. I love the clients

Pros

There are not really any pros

Cons

No breaks n free lunch no gas milage unless I go to anther client

Was this review helpful?

Jobs at Home Instead

Assist the Elderly !! Rewarding Work !!

Burnsville, MN

30+ days ago

Personal Caregiver - Start Immediately

Lewisburg, PA

4 days ago

Productive and Great Place to work I loved working with my peers and Clients Best Feeling Caregiving

Caregiver (Former Employee) - Belleville, IL - December 9, 2023

Although I don't work there anymore there were awesome the staff and the community they were very involved compassionate to everyone great place to work.

Pros

Promotions Going above and beyond

Cons

Great place the people you work with always a enjoyable experience

Was this review helpful?

Rewarding and enjoyable

Caregiver/LPN (Former Employee) - Meridian, MS - December 8, 2023

What is the best part of working at the company?Might not be the highest paying job, but it is a rewarding place to work. What is the most stressful part about working at the company?Sometimes you might get paired with a patient who is a little impatient or agitated. What is the work environment and culture like at the company?Nice folks to work for. Friendly and helpful. What is a typical day like for you at the company?I worked nights and was sent to the homes of elderly who needed various types of assistance.

Was this review helpful?

Its been a great company to work for!

Care Provider (Current Employee) - Raleigh, NC - December 7, 2023

What is the best part of working at the company?Great supportive staff & prompt service.What is the most stressful part about working at the company?Seniors that might need extra care.. never want anyone to fall.What is the work environment and culture like at the company?Nice & supportive. Everyone is caring & i feel like they have my back.What is a typical day like for you at the company?Depends on the client. They do a good job pairing client & the carepro.

Was this review helpful?

Home Instead insights

Based on 4,523 survey responses

What people like

Ability to learn new things
Ability to meet personal goals
Clear sense of purpose

Not good if you have ssi

Care giver (Former Employee) - Sheboygan, WI - December 7, 2023

This employer is not disability friendly. If you can only work minimub hours due to ssi keep looking. This employer has a minimum of 20 hours per week

Cons

Not disability friendly

Was this review helpful?

Rewarding and sometimes emotionally straining but fulfilling

Caregiver (Current Employee) - Iowa City, IA - December 7, 2023

What is the best part of working at the company?Being able to work with people in their own homesWhat is the most stressful part about working at the company?Not getting travel pay with gas prices and the fact that the care plans do not get updated as needed by more frequent follow up visuts by the people who admitted them.What is the work environment and culture like at the company?Pretty helpful usually office hours of 8 to 4 can inconvenient if you work with a client later an d want to have a fa e to face chat.What is a typical day like for you at the company?I just am out in the field at my assigned clients home folling the clients seevice plan and no 2 days are the same even with the same client as their needs can vary from day to day.

Was this review helpful?

Fulfilling place to work and help others in need.

Caregiver (Former Employee) - Redlands, CA - December 6, 2023

What is the best part of working at the company?Meeting all the patients. They truly need you! What is the most stressful part about working at the company?Having to stay on call on your days off. What is the work environment and culture like at the company?Very easy process and one day “training”Can always get a hold of someone at any time. What is a typical day like for you at the company?Checking the app for new patient cases, reviewing and preparing for the day. Must get to work 5 mins early the clock in. Must clock in on patient phone. Breakfast, bathing cleaning etc lunch dinner taking to appointments

Was this review helpful?

They paid us pennies

Elderly Caregiver (Former Employee) - Atlanta, GA - December 6, 2023

I enjoyed what I did. I enjoyed my clients. The problem though was the pay, lack of benefits. The pay was very low for the work and there was no kind of raises or anything. Benefits were also none existant. Home instead wanted you to work and be on time but couldn't pay you for your time nor supply you with any benefits for you nor your family yet you were out there taking care of other families. The managers were okay. I like they weren't down your back.

Pros

Working unsupervised, picking your own schedule. Regular clients, accessibility to clients, revelent knowledge

Cons

Pay. Pay. Benefits. Pay. No Benefits

Was this review helpful?

Productive and fun work place

Caregiver (Current Employee) - Livonia, MI - December 6, 2023

Assigned duties for the day. I learned different skills. Management is nice and works with all your needs. Work place is 10/10. The hardest part of the job is the not so nice people you meet on the job. Nothing to do with office staff. The most enjoyable part of the job meeting new people and being their hero.

Pros

Brunches the office provide

Cons

Pay out can be a bit more

Was this review helpful?

Rate your recent company

Share your experience to help others

Flexibility but unfair pay

Senior Caregiver (Former Employee) - Hickory, NC - December 6, 2023

Training was only two days and wasn’t carried out very diligently overall. There should be more in depth training for a position where the elderly will be your care. The hours were very flexible but not always consistent. Most of the clients I got were quite easy to care for, but the pay did not compensate for the amount of work put in as well as the travel to clients. With the amount they charge families for the service, they could absolutely afford to not only properly train their staff, but also pay them competently. I did very much enjoy each of the clients I received though. Asking for time off was also not a hassle.

Pros

Flexible, enjoyable clientele

Cons

Unfair pay, incompetence training, shady management practices

Was this review helpful?

Fulfilling Organization

Administrative Assistant (Former Employee) - Wilkes Barre, PA - December 5, 2023

Great leadership + great management - had the ability to make a difference in seniors' lives but also work alongside wonderful people and learn valuable office skills

Was this review helpful?

The most amazing loving company to work for! They even feed you

Scheduling Coordinator (Current Employee) - Plover, WI - December 5, 2023

At Home Instead we work really hard together to insure a work, home life balance and insure the well being of all. Since being apart of Home Instead I have learned so much not only about how to do my job but I have even learned how to better myself as a whole. Out of the 17 years I have been a active Caregiver, I have never been so loved! I have never had so much support, along with recognition ! I have never felt so blessed to be apart of such an awesome company and team! Who is not in it for the dollar signs or just bodies. This office sure is ran by love, warmth, happiness, and unconditional love. The management here is more then understanding and is absolutely amazing to work with. They understand! Home Instead is a family.

Pros

The GM even jumps into the field when needed..... I HAVE NEVER SEEN THAT!!!!!!!

Cons

losing Clients

Was this review helpful?

Like being in high school again

Caregiver (Former Employee) - Clarks Summit, PA - December 5, 2023

Office staff will talk behind you back and spread rumors to clients. Will hand out jobs to friends and family. Very unprofessional. Act like the mean girls at school

Was this review helpful?

Great

Timekeeper (Former Employee) - Dallas, TX - December 4, 2023

Makes me hungry. I love Hotdog Day. I love to party with the gang. A room in the back called the Homie room, it's where it's at. If ya know than ya know!

Was this review helpful?

Lack of Communication

Personal Care Assistant (Current Employee) - Martinsburg, WV - December 3, 2023

I love what Home Instead stands for but the lack of communication is a major problem. No one calls you back but tells you they will. Also, it is hard when you want to be successful but not given all the info to help you in being a successful employee. Overall, 3 of 5 stars.

Was this review helpful?

A job that I feel good about every day.

CarePro (Current Employee) - Washington, PA - December 3, 2023

What is the best part of working at the company?They care about the clients and the employees.What is the most stressful part about working at the company?It can be a little hectic when someone calls off with adjustments of schedules to cover.What is the work environment and culture like at the company?Excellent attitudes and everyone is willing to help.What is a typical day like for you at the company?Drive to the client and follow a list of required jobs.

Was this review helpful?

Definitely not a ping pong position

Caregiver (Former Employee) - Henderson, NV - December 3, 2023

You worked hard. The hardest part of the job was working three 12 hour days. If you ever called out sick, they would just fire you. They never gave you any chances. They’d literally take you off the work schedule. They did not care if you had a doctors note. They did not care about their employees.

Pros

Free lunch on orientation day

Cons

Long hours and removed off schedule

Was this review helpful?

It can be a good place to work or it can really be stressful at times getting hours

PCA Personal Care Assistant (Former Employee) - Martinsburg, WV - December 3, 2023

What is the best part of working at the company?Flexible hours pay not so bad. You can pick your own schedule What is the most stressful part about working at the company?Trying to get hours to make at least 40 hours. The wear and tear of your carWhat is the work environment and culture like at the company?Friendly sometimes can be stressful and people can get very moodyWhat is a typical day like for you at the company?Running from one client to another making sure you have time to eat.

Was this review helpful?

Great place to work.

CNA - Certified Nursing Assistant (Current Employee) - Bellevue, WA - December 1, 2023

What is the best part of working at the company?Friendly staff and offers additional courses for more knowledge.What is the most stressful part about working at the company?I haven’t faced any stress so far.What is the work environment and culture like at the company?Communication and support each other.What is a typical day like for you at the company?Assist the client with their needs to improve their daily life.

Was this review helpful?

Good company to work for

Home Help Aide (Current Employee) - Lansing, MI - November 30, 2023

Flexible scheduling and regular hours with opportunity for overtime. Office staff are all great. Overall very satisfied with my job. Pay could be better.

Was this review helpful?