The growth this company has achieved has been done through sketchy sales practices and amazing customer service. The product is sold very ambiguously, and it is taught to be sold that way which causes a lot of confusion, frustration and a very upset client base. A typical day in sales is making over 400 cold calls trying to incentivize contractors to buy the leads and the process is very misleading. A typical day in customer service is dealing with a flurry of complaints from aggressive contractors who are angry about bad leads and want their money back which HA does not offer. There are good leads, and this company has helped some, but it has mislead and hurt many more than it has helped. I enjoyed the great people I worked with, and the nights and weekends off.
Working for a growing company, loose dress code, nice office.
Lots of hostile daily interactions, poor management, no ethics in the sales department