HomeAdvisor Employee Reviews for Sales Representative

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5.0
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Exciting work environment
Sales Representative (Former Employee) –  Golden, COAugust 11, 2019
Expectation of your daily work performance is to trive on ethic of sales, customer Service skills. Making money and knowing that YOU are making a difference within your work environment and your position helps to grow your customers business. You're an important persona, believe it or not!
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1.0
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Great Stepping Stone, Horrible Job
Sales Representative (Former Employee) –  Denver, COJuly 12, 2019
Before reading this, keep in mind I was a sales rep, and have no experience with the corporate aspects of Homeadvisor.

HomeAdvisor is a great place if you're fresh out of college and want to pursue a career in sales, account management, recruiting, or HR. Working there gave me the experience I needed to leverage a better position elsewhere. They also employ almost exclusively millennials, so the office is very friendly, lively, and fun. They also have very good healthcare benefits. These are the only positive things I can say about my experience. Now onto the bad things.

The work is grueling. You have exclusively cold leads, any warm leads are given to sales reps who are already established. You will realistically cold call 250 people a day. Your pay is garbage, and they lie about the expected income. The realistic income accounting for everyone on the bottom rung is around 40k, in stark contrast to the 76k they advertise. Furthermore, there are questionable ethical practices being employed systematically. I was encouraged on multiple occasions to lie to potential customers, or skirt the system so as to benefit Homeadvisor at the cost of the customer. The trainers and directors are transparently indifferent about your success, and for good reason; the turnover rate is so ridiculous that they barely bother learning your name. There is a constant parade of new hires coming into the office to replenish all the employees who quit.

In conclusion, working for Homeadvisor as a sales rep will make you wish you died in your sleep so you didn't have to go to work. However, stick
  more... it out for a month or two and you'll be qualified for much better positions at much better companies.  less
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5.0
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Issa Vibe
media sales rep (Former Employee) –  Manhattan, NYJuly 2, 2019
The best atmosphere you'll ever experience in a work or leisure environment with the best perks! Perfect for the hungry salesperson seeking experience, hard to learn for the experienced. The earning potential is beyond ridiculous and if you can mimic your trainer TO THE T, you're set for life. If you can not., it is the best sales training in the history of sales training and it will be valuable for future endeavors. Very, very aggressive while making plays, and very, very who cares after the play has ended. You MUST find the balance!
Pros
free lunch and dinner
Cons
cold calling
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1.0
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SCAM! Chicago office is miserable!
Sales Representative (Current Employee) –  Chicago, ILJune 26, 2019
Long hours, terrible commission structure, and poor management is what makes this place what it is today. A lot of promises that never turn into anything because it is all lies. It is constant cold-calling all day, and yelled at if you do not hit a certain number. This was by far the worst experience and job I have ever had that is coming from myself plus others who are there or left. If you can get a better job do it cause this place is a trap. In my training class only a few are left because of the high turn over rate. EVERYONE LEAVES! Brainless job with little pay!
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2.0
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Beware
Sales rep (Current Employee) –  Olathe, KSJune 19, 2019
It looks good at first....but get ready to sale garbage to contractors.

We had motivational meetings every other day to encourage the employees how to sale. If you have to motivate a person to sale a product. It's not really that good.
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3.0
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Good people to work with, micro managing and bad leads
Online Sales Representative (Former Employee) –  Indianapolis, INMarch 26, 2019
Cold calling bad leads that have been called a thousand times. Too much micro management and high stress for numbers at all cost. Also you don’t get very good and thorough training on the online sales system.
Pros
Mon-Fri, and on-site Fitness center
Cons
Short breaks and poor management
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4.0
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good company to work for
Media Sales Representative (Current Employee) –  New York, NYMarch 10, 2019
Good management and benefits (dinner and lunch every day). The day to day is a total grind (expect to make over 200 calls a day to start out) but thankfully the culture helps make it less of a drudgery.
Pros
Free lunch and dinner
Cons
Cold Calling all day
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5.0
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Productive fun office with ping pong tables
Sales Representative (Former Employee) –  Denver, COMarch 6, 2019
Every morning you would meet with your sales team to discuss strengths and weakness's from the day before and have a new plan of attack for the day at hand. No cubicles with loud music playing throughout the day as you cold call over 150 contractors.
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1.0
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Horrible place to work
Sales Representative (Former Employee) –  Golden, COJanuary 18, 2019
There is a lot of politics. They don't appreciate anyone no even the top producers . They make their rules as they go and treat everyone unequally. People are rude specially management. I would not recommend working here. Ive lasted a while do to the fact that I liked a lot of co workers but that is it.
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2.0
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Interviewed
Online Sales Representative (Former Employee) –  Indianapolis, INOctober 30, 2018
HR very professional. Hiring Manger: We want salespeople to smell blood in the water like Sharks. Wanted short term sales. Not interested in a long term relationship with a customer. Slash and Burn sales. Have seen this in the car business. You can make money at this company, If you have this mentality.
Pros
Pays well.
Cons
Make a sale by all means necessary.
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4.0
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Just OK
Sales (Former Employee) –  Golden, COOctober 23, 2018
The growth this company has achieved has been done through sketchy sales practices and amazing customer service. The product is sold very ambiguously, and it is taught to be sold that way which causes a lot of confusion, frustration and a very upset client base. A typical day in sales is making over 400 cold calls trying to incentivize contractors to buy the leads and the process is very misleading. A typical day in customer service is dealing with a flurry of complaints from aggressive contractors who are angry about bad leads and want their money back which HA does not offer. There are good leads, and this company has helped some, but it has mislead and hurt many more than it has helped. I enjoyed the great people I worked with, and the nights and weekends off.
Pros
Working for a growing company, loose dress code, nice office.
Cons
Lots of hostile daily interactions, poor management, no ethics in the sales department
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4.0
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productive and fun work environment
Media Sales Representative (Current Employee) –  New York, NYOctober 8, 2018
Productive and fun work environment with tons of energy and culture. Even on a bad sales day you learn something new. All the sales people support and help each other however they can.
Pros
Free lunch and dinner, weekends off
Cons
Sudden change in commission structure
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1.0
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no integrity
Executive Sales Representative (Former Employee) –  Colorado Springs, COSeptember 27, 2018
HomeAdvisor takes advantage of contractors and employees their only concern is upper management bottom line. I would never recommend working for them. They were good once and then they became a corporation now it is a horrible place to work. $
Pros
$Money
Cons
Lousy Directors no clue what employees do only value money
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5.0
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Huge opportunity to grow
Sales Representative (Former Employee) –  Jefferson County, COSeptember 9, 2018
They are always growing and new positions open constantly. If you're driven, you will thrive here. If you're looking for an easy sales job, look elsewhere.
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5.0
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Fun environment
Sales Representative (Current Employee) –  Manhattan, NYJuly 25, 2018
Working at HomeAdvisor is great day in and day out. The culture there is through the roof and it genuinely makes going to work seem more enjoyable than most professions. Since it's also commission based, the employee mentality there is mostly: work hard, play hard. There's so much room for upward movement in the company and opportunities to make a lot of money.
Pros
Very loose dress code, free meals, fun environment.
Cons
Fast-paced, Cold-Calling
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3.0
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Great culture shadowed by business practices
Sales Representative (Former Employee) –  Indianapolis, INMarch 28, 2018
Company culture here is second to none, and you will always have support from your peers and managerial staff. The managers are all previous Home Advisor sales representatives that achieved success, so they are very knowledgeable in each industry and more than happy to help.

However, the sales process here encourages VERY pushy sales tactics that are sometimes overwhelming for prospects and uncomfortable for sales reps. They shoot for a one-call close approach, without much rapport building, and after sign-up most reps don't maintain contact with clients. I thrive off of building lasting relationships and maintaining trust with my clients, so this was something I didn't agree with.

Lastly, job security is very stressful here. You have 2 weeks to hit your quota, and if you don't hit that you have another 2 weeks to re-hit a specified # of sign-ups or else you will be let go. In a job where you must get their credit card and SSN over the phone, and most of the time push for it on the first call, you can see why this is sometimes difficult week in and week out.
Pros
Very friendly atmosphere and plenty of de-stressers around the office (arcade machines, bean bags, etc.)
Cons
Lack of job security, very fast-paced, lack of client rapport building
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Official response from HomeAdvisor
April 10, 2018

Appreciate your review. We do work incredibly hard to set our sales employees up for success, and I’m glad you felt supported and motivated by your managers and the office environment – we are definitely a work hard, play hard, team. A role in sales isn’t without it’s challenges though, and I hope you were able to get your specific concerns addressed while you were on the team. Best of luck. – Tom Cheatham, VP Sales, Indy

3.0
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Awesome atmosphere
Sales Representative (Former Employee) –  Indianapolis, INMarch 23, 2018
Work hard, play hard. Gotta be able to shove a sale down someone's throat. 150 dials and 3 hours talk time minimum. All cold calls. Like most sales environments, they feed the best reps so it's hard to build a solid pipeline. Ethically, there are some concerns with what this company says and does to make sales. My manager was absolutely garbage and the fact that he holds his position still makes me lose respect for the company. Other than that, I loved my teammates and most days were enjoyable.
Pros
Fun atmosphere. Good work/life balance
Cons
worthless management, ethically skewed
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4.0
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Awesome Environment and High Expectations
Sales Representative (Current Employee) –  Indianapolis, INFebruary 27, 2018
Love the atmosphere and the people I work with. Couldn’t ask for a better group of people to be around. Lots of opportunity for bonuses, if you’re good. The position is demanding and if you aren’t at the top then you’re left in the dust. The rich get richer and not a lot of time is spent on those who could use some extra guidance.
Pros
Great atmosphere and camaraderie
Cons
Shady sales reps are the most successful
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4.0
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Loud music , free soda not enough money
SALES ACCOMPLISHMENTS (Current Employee) –  Golden, COJuly 20, 2017
They promise you should make 100k a year. Not realalistic when most of your day consists of calling people looking for work or disconnected numbers! If however you are bilingual you can easily make 80 to 100k a year
Pros
Free beer if you hit your sales goals
Cons
Constant threat of being fired if not selling
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2.0
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just like high school
Sales Representative (Former Employee) –  New York, NYMay 29, 2017
very click if you don't fit in it will be hard to enjoy the job but theres free food and good commision if you can get 7 sales every two weeks otherwise its tiring making 300 dials a day
Pros
free lunch
Cons
management
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Overall rating

3.4
Based on 234 reviews
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