If you don't care about people, you can work here.
DC Operations Supervisor (Current Employee) – Tucson, AZ – January 22, 2019
Supervisors are expected to be at work one hour before shift and will likely be there at least one hour after the shift is over to complete paperwork due to a dinosaur 17 year old computer system. Bring your crystal ball to project what your department's goal will be for the day. Management is relentless about their KPI's and do not bend despite unplanned and unforseen forces outside of a department's or individual's control. Management operates on the "snapshot" approach. What they see in the moment is what you are reprimanded for regardless of any factual cause. Metrics, metrics, metrics are the only thing that matter.
The culture is similar to a prison system. Scheduled breaks and lunches, not a second longer, but, Supervisors are expected to cut their breaks and lunches short to ensure associates are adhereing to the "bell to bell" work policing...er, policy...same difference.
The most enjoyable part of the job? Tough to answer, but, if I have to pick one thing it's the solidarity of the other Supervisors dealing with the same nonsense and who support each other through each day's garbage that rolls downhill so we can survive another day.
$50 food credit in a bland, unhealthy cafeteria, I suppose.