HomeServe USA
Happiness rating is 57 out of 100
3.3 out of 5 stars.
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HomeServe USA Careers and Employment

Work happiness

Scores based on about 123 responses to Indeed's survey on work happiness
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About the company

  • CEO
    Tom Rusin
    approve of Tom Rusin's performance
  • Founded
  • Company size
    1001 to 5,000
  • Revenue
    $500M to $1B (USD)
  • Industry
    Personal Consumer Services
  • Headquarters
    601 Merritt 7 6th Floor Norwalk, CT 06851
  • Link
    HomeServe USA website
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Explore HomeServe USA

40 reviews
HomeServe UK
393 reviews


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Installation & Maintenance

17 jobs


Salary estimated from 695 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 206 reviews and is evolving.



Middle management in Chattanooga, TN
on April 9, 2022
HomeServe offers great benefits and tons of time off but the micromanagement is driving me away. Change is often met with resistance and process improvement is almost impossible. There is a breakdown between frontline individuals and upper management.
Hourly Employee in Farmingdale, NY
on July 25, 2022
Management/HR does not care about you. They will ignore major problems within departments and only react when something blows up. A manager who lives multiple states away from the office was given the okay to work 100% remotely. This manager is a supervisor who controls a department and makes one-sided decisions favoring what one employee tells them. Can't say what I really want to here, but it's bad. Stay away if you want to be treated fairly.
Sales Representative in Chattanooga, TN
on July 15, 2022
You will stretch your comfort zone. After 2 weeks of class, learn navigation, and routine, you can earn double from day one by your 2nd or 3rd year. Just do the time. Don't reinvent the wheel.
Finance in Norwalk, CT
on June 1, 2022
Overall, everyone is overworked and stressed. Upper management are some of the worst I ever encountered. They chew you up then spit you out. C level execs have to go, they’ve been there too long! Also, some directors are old and nasty.
HVAC Apprentice in Woburn, MA
on May 2, 2022
Employees good people management is horrible they send you places furthest from your home and expect you to be on time when u have to drive 70 miles to your stop in 40 minutes. Plenty of overtime but they won’t care where you end up and have to drive 2 hours home seniority first even if your in a different zone

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Questions and answers

People have asked 47 questions about working at HomeServe USA. See the answers, explore popular topics and discover unique insights from HomeServe USA employees.

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  • Work from Home
  • Hiring Process
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  • Drug Test
  • Interviews
  • Working Environment
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  • CEO
  • Job Opportunities
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Interview insights

Insights from 58 Indeed users who have interviewed with HomeServe USA within the last 5 years.

Favorable experience
Interview is average
Process takes about a day or two

Interview Questions

Be open and be yourself. Have a set of goals that you want to accomplish and make sure we are aware of what you want to achieve. Ask about our benefits and opportunities for advancement.

Shared on October 14, 2021

Typical Interview questions

Shared on October 8, 2019

Typical what would you do questions

Shared on May 16, 2019

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