HomeServe USA Careers and Employment

HomeServe offers great benefits and tons of time off but the micromanagement is driving me away. Change is often met with resistance and process improvement is almost impossible. There is a breakdown between frontline individuals and upper management.

Hourly Employee in Farmingdale, NY

on July 25, 2022

Pay and benefits are a lame attempt to keep you working here.

Management/HR does not care about you. They will ignore major problems within departments and only react when something blows up. A manager who lives multiple states away from the office was given the okay to work 100% remotely. This manager is a supervisor who controls a department and makes one-sided decisions favoring what one employee tells them. Can't say what I really want to here, but it's bad. Stay away if you want to be treated fairly.

Sales Representative in Chattanooga, TN

on July 15, 2022

Best Job Ever

You will stretch your comfort zone. After 2 weeks of class, learn navigation, and routine, you can earn double from day one by your 2nd or 3rd year. Just do the time. Don't reinvent the wheel.

Finance in Norwalk, CT

on June 1, 2022

Depends on your department

Overall, everyone is overworked and stressed. Upper management are some of the worst I ever encountered. They chew you up then spit you out. C level execs have to go, they’ve been there too long! Also, some directors are old and nasty.

HVAC Apprentice in Woburn, MA

on May 2, 2022

Management is stereotyped against other race

Employees good people management is horrible they send you places furthest from your home and expect you to be on time when u have to drive 70 miles to your stop in 40 minutes. Plenty of overtime but they won’t care where you end up and have to drive 2 hours home seniority first even if your in a different zone

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Questions and answers

People have asked 47 questions about working at HomeServe USA. See the answers, explore popular topics and discover unique insights from HomeServe USA employees.

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Interview insights

Insights from 58 Indeed users who have interviewed with HomeServe USA within the last 5 years.

Favorable experience

Interview is average

Process takes about a day or two

Interview Questions

Be open and be yourself. Have a set of goals that you want to accomplish and make sure we are aware of what you want to achieve. Ask about our benefits and opportunities for advancement.

Shared on October 14, 2021

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