Homesite Insurance
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Homesite Insurance Employee Reviews

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United States200 reviews
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4.0
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Benefits are generous compared to other employers.

Seemed like a lot of temployee turnover.


Frequent re-organization. Frequently you have a new boss every year.
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5.0
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It’sa good place to work... they understand that life still happens... they give you rooms where you can relax.... abs they constantly show appreciation
Pros
Integrity
Cons
Tryna get hired in
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5.0
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I miss it the best job ever I want to go back you will love it here they are very understanding the best job I ever had the customer and work family are life
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5.0
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Lucky to get a chance to work at such a great company! Smart employees see all the benefits perks and growth opportunities but with the wrong attitude in life nothing will ever suffice
Pros
Everything a company should have to offer
Cons
Needs updated software
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5.0
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Homesite is a great place to earn some good money with highly profession staff. Staff is rewarded for outstanding achievement with Perk Points and free trips.
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4.0
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My manager was absolutely phenomenal and helpful as were my teammates. I left only due to personal reasons but they worked with me continually and care about their employees and their well being.
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4.0
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Homesite provided a lot of experience in the realm of software. The company uses multiple languages to develop their applications, and are very involved with cloud services.
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5.0
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I started working at the end of summer and really have no complaints about the company at all the pay is great the people are amazing and they give you all the opportunity in the world as well as the tools to succeed
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1.0
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Sudden company wide firings and demotions. Pay was unfairly structured at the time. Favoritism and large corporate bottom line reigns over performance
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4.0
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Great place to work. Keep in mind that you are expected to work overtime and on weekends with very little notifications. The work can be challenging at time. However, very rewarding experience.
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4.0
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Homesite is an exciting insurance company that is growing rapidly. They are the star performer of those companies acquired by insurance giant American Family who also owns The General and Main Street America insurance companies. Its exciting to be part of the these companies coming together and working to figure out how to best benefit from their relationships.
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4.0
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Worked for Homesite for about 18 months. Was hired in for a few projects that needed to be completed. After the projects were completed, I didn't see a clear path moving forward. Really enjoyed my time there.
Pros
Free lunches and breakfasts on Friday
Cons
No clear career path
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1.0
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Constant change in work culture. Heavy turnover. There is always a difference in your metrics and management being able to assist you. Rough environment
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5.0
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Strong leadership skills, very helpful and always gives great constructive criticism, Sales oriented customer service combined. Very laid back and quite office
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2.0
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Worked there for quite some time. Everything was fine until you show your human side and life happens. They use things against you that you have spoken to them about in confidence. If you have family and or health issues this is bot the place for you. Felt underappreciated and was just a number. Management lacks empathy and some lack ethics big time.
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1.0
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Homesite is big on talking about "managing in the gray" and makes most of their leadership attend it. However when it comes to actually practicing this, the only thing that's gray is their questionable treatment of employees. When given estimates on next year's forecast along with hiring projections, senior leadership's response was to hire approximately half of the number and then force staff to work mandatory overtime to cover the hours. The company likes to think of themselves as an innovator but the only thing they're innovating is new ways to take advantage of their staff and then throwing a pizza (or taco) party to try and soothe that staff. The company also recently celebrated 2 million policies in force with cookies--not bonuses or profit sharing. COOKIES. "We couldn't have accomplished this without you! You're worth exactly one cookie to us."
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2.0
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The Good: Very good benefits from Day 1. They annually put money in your HSA and 401K accounts if you qualify, which isn’t hard. Work from home, the biggest plus of all, considering the office in Phoenix is at I-17 and Dunlap, a very dicey area. In fact, they closed the building down one day because someone fired a shot into the 4th floor window one morning and the place had to be evacuated, leaving Customer Solutions badly shorthanded.

The Bad: The majority of the calls are from Progressive customers, some looking for mostly renters insurance, some home insurance. A lot of them are transferred to get the “bundling discount” Progressive claims on their commercials, some don’t know why they were transferred. Must be a quota Progressive agent must make to get some sort of bonus, pretty shady IMO. And a lot don’t have money. Homesite really stresses selling flood insurance and dings your bonus if you sell less than 2 a month. It’s a government insurance program, $25 billion in the red. Not a great program to bank your company’s future on. And, you have the “authority” to do Customer Solutions tasks, which dings your conversion rate, a bonus metric as well. That’s because they want you give the sales toll-free number at the end of the call. Not a good idea.


The Ugly: Where to start? The bonuses have evaporated the last year and a half, I took a 20% pay cut as a result. Any project they attempt becomes a dumpster fire, including attempting to roll out a new soft phone system that had major issues for weeks, even months. Other projects include an ill-fated
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2.0
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Homesite claims to be a wonderful place to work. They preach work life balance, non stressful environment and innovation. What they dont tell you is that that there is no attendance policy, which allows them to operate in a gray area and terminate people as they see fit. They also dont tell you they are understaffed by 70 people, so instead of hiring more people they decided to crack down on your metrics and make you feel overworked and under appreciated. They have had mandatory OT for over a year now. They dont compensate you with money for extra work, they give you free food. The managers are in meetings for 6/9 hours that they are there. This place is a far cry from what it used to be and is spiraling down fast. They will also terminate you even if you arent on a write up since they have so much grey area to work with. They also are not even close to being competitive with their wages, and their metric based bonus structure is a joke because they can manipulate the metrics used to calculate your bonus. Stay. Away.
Pros
Friendly employees
Cons
Literally everything else
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5.0
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The company cares about the employees, there is no drama between coworkers, the pay and benefits are great. Only downside is that they are understaffed too often in the claims department.
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5.0
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Homesite Insurance is definitely doing something different within the insurance space and is a great company to work at! The company's growth potential coupled with an exciting and engaged team make for a perfect match for those looking for an opportunity to be a part of something unique and special.

The company's fast-paced nature is thanks to the continued growth of the company and the continuous improvement the company looks to drive within the insurance space. The company offers solid benefits and opportunities for advancement for those looking to make a career.


Company definitely operates in a fluid and agile manner so change management and the need to adapt is critical to success.


Highly recommend!
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4.0
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I appreciated the company that I started with,Once the company was bought out by American Family the structure changed and became very robotic. They were people oriented and put importance on their employees.
Pros
Lunch or breakfast every Monday.
Cons
Micro management
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Overall rating
3.2
Based on 201 reviews
5
46
4
51
3
41
2
23
1
40
Ratings by category
3.1
Work/Life Balance
3.3
Compensation/Benefits
2.8
Job Security/Advancement
2.7
Management
3.0
Culture
Women's ratings

3.0Fairygodboss Score

50%say women are treated fairly and equally to men

25%would recommend to other women

Fairygodboss provides free job reviews for women, by women.