Vice President Branch Manager (Current Employee) – Seattle, WA – December 1, 2018
Enjoy the feel that we are a small bank. Sales are becoming more important. Which doesn’t make a difference we still are better then pushing products. We are customer first and that’s nice. Things are moving in. More sales direction.
Customer Service Representative (CSR) (Former Employee) – Harbor City, CA – October 9, 2018
there are plenty of opportunity to learn, California locations are a little hard to grow within the company. they don't hire within. A typical day at work is recurring. Hardest part is keeping up with goals. They have good benefits but their health insurance rate keep going up every year
Mortgage Loan Officer (Former Employee) – Federal Way, WA – September 8, 2018
I was a mortgage loan officer and processed conventional, FHA, VA, USDA, and non conforming residential housing loans. I worked closely with client's and their qualification towards receiving preapproval for refinances and purchases.
IT Department (Former Employee) – Seattle, WA – April 14, 2018
Homestreet was a good place to work until recently. Upper management is criminally negligent and is looking to wring as much money as they can out of the company as it crumbles.
Massive structured layoffs recently. Most of the people released from service in the last layoff were the DO'ers. Middle management, who knew what was going on, were laid off. There was no transfer of knowledge. This has left Homestreet in a hard spot as many critical projects lost all of those with knowledge of the project.
In addition Homestreet is under attack by shareholders who feel they are being defrauded by the company.
Decent benefits, The rank and file people are beyond amazing.
Federal way (Former Employee) – Federal Way, WA – May 28, 2018
If you're not the favorite, performance was constantly scrutinized and made up errors. Poor training availability and if you're collegues that are favored made mistakes it was swept under the rug. If you're not the favorite, watch out- they will make up things to bring you down. I am so happy I don't work there anymore, it took a lot of burden and stress since I stop working there and now I am in so much better place.
First Vice President, Corporate Real Estate (Former Employee) – Seattle, WA – November 14, 2018
This bank is almost 100 years old. Family-owned for many decades, then taken public with a successful IPO. New management came in, and the bank culture changed substantially. Rapid growth across the west coast requiring new locations be acquired and opened at a very aggressive pace.. Employee loyalty and value no longer respected, many hard working employees let go in a reduction in force. I did accomplish astounding growth for the bank, and delivered outstanding new locations at a break neck speed.
REAL ESTATE PROCESSOR (Former Employee) – Pasadena, CA – November 13, 2018
Homestreet was a great company to work for. Management was very flexible and understanding. Management would allow me to work remotely at times when i needed to stay closer to home. Management also helped with finding a team to work with that would relocate me even closer to home. My day at work would consist of daily checks, update files in LOS to have most current status of files, communicate with LO's and borrower to gather any additional documents that might be needed to fund loan in a timely manner. We went through a few managers in a short period of time but mangers were very pleasant and enjoyable to work with. The best part of working with this company is that everyone was always friendly and it felt more like family than co workers.
Senior Underwriter (Former Employee) – Lynnwood, WA – November 13, 2017
Overall, this was one of the best jobs I have ever had. There's a good sense of teamwork where everyone bounces issues off each other to gain consensus when needed. The managers expect a lot, but they do seem to care about work/life balance. If you work diligently, there are bonuses and OT when business is hopping. Benefits are as good as most out there. They hire very well. I can hardly think of anywhere where I enjoyed my co-workers as I did at HomeStreet.
Good benefits, good training, management is competent
Loan Processor II (Former Employee) – Fresno, CA – July 5, 2018
Homestreet was a great place to work at with a great culture. The only downside was the over abundance of banking regulations that you don't usually run into with an independent mortgage company. There was too much disorganization in the corporate structure, including management and compliance.
ok place to work. you can meet some nice people. banks are a good place for benefits.
Support Staff (Former Employee) – California – November 22, 2017
Homestreet is an average mortgage environment. They take care of the loan officers first and foremost. Everyone else is disposable. They work you to death and expect it. There are a lot of nice people who work there. (I liked quite a few) There are a lot of awful people who work there too (this I think was reflective of being overworked for some and just being mean for others). The work atmosphere is typical. No team work for a lot of the staff. As mortgage companies to work for - if you need a job - TAKE IT. I think there are a lot worse places you could work. See what you think. I am one person (although, I know people who left that felt the same way). Remember, there is drama in every job. Keep your head down and to yourself. Good luck. I hope your experience will be excellent. The help desks are excellent as well as the pricing desk. All kind and patient staffing. Loved them all.
good benefits. IT and Help staff are excellent - none better.
pay is average to below average, training is the worst., You are thrown into the process without really any training on the systems and process.
Productive and enjoyable workplace with plenty of variety.
Payoff/Payment Specialist (Former Employee) – Seattle, WA – August 21, 2017
Preparing payoff quotes to payoff construction loans as requests come in each day and posting loan payoffs as well as any interest payments on a daily basis. Listing each payoff and interest payment on Excel spreadsheets are just some of the things I did each day. Also updated the system to reflect documents that have been received to keep the information current. Management was always accessible to talk to or take concerns to as needed. The workplace culture was quite friendly and coworkers were easy to get along with. The hardest part of the job was making sure that the payoff figures I provided to escrow/title companies were accurate and timely so that when funds were received there was sufficient to payoff the loan. The most enjoyable part of the job was interacting with people on the phones no matter what the call was about.
Great benefits, pay and coworkers
Work could be very stressful depending on the circumstances.