Customer Service Representative (CSR) (Former Employee) – Harbor City, CA – October 9, 2018
there are plenty of opportunity to learn, California locations are a little hard to grow within the company. they don't hire within. A typical day at work is recurring. Hardest part is keeping up with goals. They have good benefits but their health insurance rate keep going up every year
Mortgage Loan Officer (Former Employee) – Federal Way, WA – September 8, 2018
I was a mortgage loan officer and processed conventional, FHA, VA, USDA, and non conforming residential housing loans. I worked closely with client's and their qualification towards receiving preapproval for refinances and purchases.
Loan Processor II (Former Employee) – Fresno, CA – July 5, 2018
Homestreet was a great place to work at with a great culture. The only downside was the over abundance of banking regulations that you don't usually run into with an independent mortgage company. There was too much disorganization in the corporate structure, including management and compliance.
Customer Service Rep II (Current Employee) – San Diego, CA – June 7, 2018
Great team atmosphere and very relaxed quotas that are easily attainable to reach. Customers are given free water, coffee, and snacks which improves the customer experience more than any other bank I know.
Federal way (Former Employee) – Federal Way, WA – May 28, 2018
If you're not the favorite, performance was constantly scrutinized and made up errors. Poor training availability and if you're collegues that are favored made mistakes it was swept under the rug. If you're not the favorite, watch out- they will make up things to bring you down. I am so happy I don't work there anymore, it took a lot of burden and stress since I stop working there and now I am in so much better place.
IT Department (Former Employee) – Seattle, WA – April 14, 2018
Homestreet was a good place to work until recently. Upper management is criminally negligent and is looking to wring as much money as they can out of the company as it crumbles.
Massive structured layoffs recently. Most of the people released from service in the last layoff were the DO'ers. Middle management, who knew what was going on, were laid off. There was no transfer of knowledge. This has left Homestreet in a hard spot as many critical projects lost all of those with knowledge of the project.
In addition Homestreet is under attack by shareholders who feel they are being defrauded by the company.
Decent benefits, The rank and file people are beyond amazing.