HomeTeam Pest Defense
59Below average
3.4
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HomeTeam Pest Defense Employee Reviews

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United States248 reviews
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3.0
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great people at the local branch
Hardest part of position was dealing with regional management and the continuous changes from them and corporate. Great people at the branch level including other branches. Great team atmosphere at the branch level.
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5.0
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Busy
Day consist of scheduling all the sales reps to service men. Answering phones and problem solving. Putting all new sales in computer and making folders for new customers. Meetings once or twice a month. Overall great company to work for has great benefits. Management easy to talk to.
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2.0
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Needs management overhaul
As a company HomeTeam definitely is a decent job (Ok pay, benefits, culture, etc)

This doesn’t translate to the branch level.

Management talks a good game to get you in the door, but when pressed, they are inflexible, and dismissive at best.


The culture comes across as towing the positive company line. The reality though is that of negative reinforcement and immature behavior rather than actually helping employees learn, grow and develop.


You really can’t bring any concerns or suggestions up while you are there, as they will be diminished and dismissed.


The above issues are an unspoken part of the reason there is such a high turnover rate at this office (and it’s sister office in Raleigh)


It’s a shame too, this company has a great product, and the positions really aren’t bad all in all, there is just some serious management issues that extend too far up the food chain to be realistically fixed.
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5.0
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Excellent company to work for!
Great company with good benefits. Management team is always there to help and guide team members to grow and succeed. Diversity and inclusion is truly practiced.
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1.0
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They make it seem like it's great
This job is a joke all they care about is money doesn't matter what's going on with you work until the work gets done and still they pile more on top of you with no compensation Management is a joke they run around tugging on each other's coattails board trying to figure out stuff to screw over the techs with if you like being micromanaged this is the place for you
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4.0
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Great place to work
I had a very good experience even after the merger. Manager had the chance to tell me that I was the best hire he ever made. HomeTeam really knows the ins and outs.
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4.0
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productive, fun and great place to work.
productive and fun place to work. the atmosphere was great and it had a family environment. People there made you feel at home and everyone was willing to help each other.
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3.0
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Very structured and Corporate ran
Could be a very fun and exciting place to work. Most employees, and managers are easy to work with and willing to help. Day to day activities are usually the same.
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3.0
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Overall great company to work for
Teamwork atmosphere, will to work with you on your schedule, mostly Monday through Friday work week. Work truck and gas supplied, great benefits with a 401k supplied.
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1.0
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Beware
The turnover rate within this company is insane. Unhappy customers and frustrated employees coupled with incompetent management made for a stressful day.
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4.0
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Flexibility to work with the customers or the builders
I liked working here because I was able to work with customers in the field along side my techs or I could go work in a high rise installing the TAEXX system which was fun.
Pros
The changing work environments
Cons
Pay for sure needs to be paid more to the builder techs
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1.0
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Don’t work at the one in Riverside Ca
GM let mangers do whatever they want besides their jobs.
The Sales manger and the front desk manger put the sales team and front desk team against each other.

Drama drama drama
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1.0
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Not a real pest control company
When I start working in my branch it was ok but as soon you start asking questions why are we doing this or this doesn’t look right they will bounced you between managers, if you are looking to learn the business this is not the right place. Managers talking down to you like you doesn’t have common sense, religion discussions in front of everyone, threats and they took $1000 of your training that they pay you. You don’t get pay raises until you are 5 years in the company. They don’t pay you for training, truck inspections,branch meetings or if you have to take you vehicle to get fix they won’t pay you at all.
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3.0
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Decent Place to Work
Company as a whole has no desire to diversify especially in upper levels of management (NO AFRICAN AMERICANS OR OTHER MINORITY GROUPS AND/OR WOMEN IN LEADERSHIP ROLES-regionally or nationally). Despite continuous success, complete lack of appreciation for hard workers. Management makes quarterly bonuses for the hard work of employee, but employees are not compensated for exceeding goals and sales plans.
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3.0
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Heavy Work Load
A typical work day starts early in the morning so the scene houses and anyting they put on your schedule for that day and and ends with making phone calls to set up appointments for customers for the next day.
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5.0
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Excellent product.
Excellent place to begin a career in sales. You are fully supported by everyone at the branch. Home Team provides ample training and guidance for you to be successful.

The don't expect you to work 60 hours a week. You receive an hourly wage, so if you go beyond 40 hours, you're into overtime. Home Team is not interested in paying overtime, so you can generally count on 40 hours a week.


Winter can be slow, but during the spring and summer it is crazy busy and easy to max out commissions.


My only complaint is that they LOVE to have meetings. At times, it can be difficult to speak to a manager and time in the field making sales is impacted.
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5.0
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Great company
Great company to work for They give you all the training and tools to succeed without being pushy The management right from the branch managers and sales managers all the way to the top
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5.0
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Patient pest control system.
Start early 8 am calling customers to register their Termite Warranty, and offer pest control service. Company vechicle with salary and commissions. Drive to new subdivisions and cold call 40-60 customers till 6-7pm. I enjoy working late but commissions aren't the best to want I'm a custom to earning. Seasonal work, during the fall and winter business too soft.
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2.0
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Need Real Guidance
This company can be a great place to work if they paid a living wage and the management in place was proactive and not reactive. Even the management that want to do things to make and help the team be better are overwhelmed because of their boss insecurity. The technicians try but aren't respected for the work they put in. They talk team your not treated as such. Co-workers are funfun.and great people until the powers that be put them against one another
Pros
Coworkers
Cons
Wages, lack of knowledgeable management, work life balance, team building activities
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4.0
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Good Company for Employment
I enjoyed my time at the company, but there is little room for advancement. The people are great to work with and everyone is very knowledgeable in their respective fields.
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5.0
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Enjoyable place to work
My day consists of running pest control stops and taking care of customer requests. I work outside in most all weather conditions. I drive 130-160 miles a day.
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Overall rating
3.4
Based on 248 reviews
5
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Ratings by category
3.3
Work/Life Balance
3.4
Compensation/Benefits
3.2
Job Security/Advancement
3.1
Management
3.3
Culture