Honeywell has changed over the years
Account Manager/Customer Service (Former Employee) – Olathe, KS – November 23, 2018
A typical day at work was taking care of multiple customer emails that come in to a department email and resolving their issues. Followed up with two conference calls and taking incoming calls as well. The afternoon would entail a lot of the same.I worked for Honeywell for 22 years, which allowed me to learn all I know about account management. For the most part, my management team was pretty hands off due to me knowing more about my product line that i supported then they did due to it being newer to them. When they were involved, they were very supportive. I believe, unfortunately, the workplace culture has slowly went downhill. When I first started with them I felt needed and wanted and the company was doing well. However over the last 10 years or so it has slowly lost customers and has released many good employees while downsizing. The hardest part of my Job was watching the product line that I supported to slowly go away. The most enjoyable part of the job was the customers that I supported and the people I worked with.