Horizon Bradco Employee Reviews

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Large amount of out of town travel and unsafe conditions
Shipping/Receiving Installation/Delivery (Former Employee) –  Schenectady, NYMay 7, 2018
There was a great deal of work that happened to mostly be very out of town. I was not provided the necessary manpower to be completely when performing lifting and installation tasks. Time was always an issue and nothing was ever completed quick enough for management's liking. This conflicts with a safe culture.
Pros
Challenging work, Variety of Tasks
Cons
Travel, Hours, Time Pressure
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Worst place I've worked for
Regional Service Manager (Former Employee) –  Schenectady, NYFebruary 28, 2018
Toxic work environment. People are allowed to yell at you with no corrective action taken. You are told "Pick a side and it better be the right side or your fired". There is no training at all. They are far behind the times when it comes to technology. They fire people that try to change things for the better. They have no clue how to run a service company.
Cons
Everything
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Growing company with good culture
Marketing Manager (Former Employee) –  Schenectady, NYJanuary 4, 2018
Company was experiencing growth that outpaced the industry. I enjoyed the quick-pace and ability to introduce new tools and processes to meet goals. Overall management was open to new ideas, communication from top down could be improved
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Dont Do it
Dispatcher/Account Manager (Former Employee) –  Schenectady, NYJanuary 3, 2018
extremely demanding with very little reward and 0 appreciation. Fast paced, ever changing with no breaks. Several people that I know have left and are dealing with mental health issues including anxiety, depression and PTSD. Management is absolutely horrible and they don't care
Pros
fun environment because everyone is insane
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Great company
Customer Service Tech (Former Employee) –  Wilmington, MADecember 12, 2017
Worked at Horizon Bradco, mainly on the road. Went from grocery store to grocery store, fixing or replacing there deli equipment. Was a great place to work.
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daily phone contact
Customer Service Dispatcher (Former Employee) –  Wilmington, MANovember 21, 2017
The management was family and if they didn't like you, you didn't make the cut. Work was fast paced which I enjoy staff members were willing to assist
Pros
free lunches
Cons
micro managmenet
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Looking to Sell
Anonymous (Former Employee) –  New YorkNovember 12, 2017
Horizon Bradco is owned by private equity, Executive Management has no interest in improving the job satisfaction of the employees, they just want to hit EBITDA goals and sell the company.
Pros
Zero
Cons
Executive Management has no idea about this industry or this business
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Company has it's pros and cons
SERVICE TECHNICIAN (Former Employee) –  Wilmington, MASeptember 13, 2017
Enjoyable workplace overall, but job descriptions should be revisited to provide clarity of job to be performed. Workload distribution could be a little more even.
Pros
company vehicle
Cons
5 hour deduction each pay period for travel time
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Pay is ok long hours
Preventative Maintenance Technician (Current Employee) –  Wilmington, MAAugust 12, 2017
Pay is ok long hours,plenty of overtime. There is not much work life balance. Job involves servicing restaurant equipment. No organized training program. All techs are great help and only a phone call away.
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Shopping cart pusher
Service Technician (Current Employee) –  Schenectady, NYSeptember 18, 2016
The company does not recognize talent. Anyone below management level may as well consider this position temporary at best
Pros
You work alone
Cons
You work alone because management is not interested in your achievements.
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Company used to be good when it was just Bradco
grunt (Former Employee) –  Salem, NHApril 29, 2016
After being bought out by hor rizon it went down hill very poor commucation with management , no pay raises , they take 60 mins a day away from you for travel then expect you to work though lunch while they get fat on the hog, just look at two of the owners in NY you will see what i mean they look like two light bulbs
Pros
take van home
Cons
took away holidays and raises
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A company on the move.
Equipment Specialist/Sales Consultant (Current Employee) –  Schenectady, NYJuly 8, 2015
I do not have an office at our facility, I work out of my home. I travel all over Vermont, all of New York (except the City), Northern Pennsylvania and soon to be Maryland.
I have learned an incredible amount of knowledge regarding commercial food equipment.
Management tends to micro manage which slows processing quotes and orders.
Co workers are helpful when assisting in any issue that arises.
The hardest part of the job is keeping constant communication internally.
The most enjoyable part of the job is seeing the smile on a customer's face after starting up new equipment or a successful repair.
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Do everyone elses job and your own 2015
Field Service Technician (Former Employee) –  New EnglandApril 25, 2015
Little to no communication Owners&Investors are money hungry and no care or real concern for lower lever staff. Zero management I mean zero poor dispatching but great dispatchers Parts department tries but company is to big for own britches. Field service techs are good but cant strive to be great because the low moral of the company They put great real business out of work with flashy money and gimmicks. I never will understand corporate business practice. People wake up and keep small business alive. If you work here their are so many options if you are willing to try and get out.
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Great coworkers, little to no advancement.
Not listed (Former Employee) –  Schenectady, NYOctober 11, 2014
Most of the people who work here are amazing. They are people who are willing to help you out in any way they can regardless of the job.

The problem arises when you get to the higher-ups and the people who make the decisions. Management takes on too many tasks and because of this little gets done.

Reviews and raises are a rare occurrence. Almost no one is paid what they are worth. This is one of the main reasons people leave.

Great first job or stepping stone to the next job but not a place to make a career.
Pros
Coworkers, flexibility
Cons
Low pay, horrible communication
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Rather not say
Inventory Control & Procurement Lead (Former Employee) –  Schenectady, NYMay 29, 2014
I'd rather not discuss - was not a conducive working environment for me.
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warehouse job.
Lead Materials Handler (Current Employee) –  Wilmington, MAJanuary 28, 2014
warehouse job. work in back with inventory and supplies. heat and ac not part of job. on feet 90% of day and in charge of inventory in warehouse. decent job with decent pay. no room for growth.
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Overall rating

2.3
Based on 17 reviews
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