Horizon Health Services Employee Reviews

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3.0
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Job culture is horrible if you are a minority
Health Home Care Manager (Former Employee) –  Buffalo, NYMarch 17, 2019
The company is definitely driven by their mission when it comes to their clients & client's families. As a company it is a well oiled machine. Tx of minority staff, was not so great.
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1.0
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Employees are disposable
Counselor (Current Employee) –  WNYFebruary 17, 2019
Turnover of staff is nonstop, VERY young employees straight out of college with no professional experience and treat clients like they're beneath them and are disrespectful to them. They spend a lot of time and money training you, but hardly any of what they preach is implemented when it comes down to it. A lot of unprofessional behavior goes "unnoticed" by management, favoritism is evident. No verbal or written warnings given if you make a mistake, they will just fire you. Staff is very gossipy, cliquey, a lot of he said she said, upper management tends to take the side of those they like better. Backstabbing and lying amongst staff. Lots of people on power trips. Overall, the company itself higher up seems to good, but by the time you trickle down to your own place, it's very confusing because EVERYONE does thing's differently, even though the guidelines and rules are supposed to be the same throughout the company and buildings, it's not depending on who you work with. What one person does that goes unnoticed, will be wrong if you do it. They will watch you make mistakes and then report it to upper management behind your back instead of telling you what you should or shouldn't be doing. This is supposed to be a field where you want to help people, but the staff (with the exception of a few good ones) are always so cold and disrespectful to the clients. Work here at your own risk is all I can say, the only one who will lookout for you, is you. If I didn't need this job so much, I'd have quit a long time ago... you're supposed to be helping the clients, but can't talk to them  more... too long or you'll be accused of having an inappropriate relationship with them. A coworker was just fired for that because she cared about the clients and wanted to build respect with them.  less
Pros
Helping clients
Cons
Being afraid to help clients "too much" for staffs liking
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3.0
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Nice place
Registrar/Resource Advocate (Former Employee) –  Niagara Falls, NY 14303January 7, 2019
Very nice place to work for. Nice staff and opportunity for advancement. pay is good and they give their employees incentives for meeting goals and deadlines.
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3.0
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Nice work environment
Mental Health Counselor (Former Employee) –  Niagara Falls, NYNovember 14, 2018
Great trainings offered at the company. The staff were very knowledgeable and plenty of opportunities to collaborate. Plenty of room to use autonomy in the care you provide. Plenty of opportunities for supervision as well.
Pros
Trainings
Cons
Salary
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3.0
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Very clique
Managed Care Liaison (Former Employee) –  Buffalo, NY 14215October 5, 2018
began work at 7:15. Learned to get authorization from insurance companies for patients treatments. Management was not very good. If you were in their spectrum of friends, you were treated much better than if you weren't. Thoroughly enjoyed the cooperation between the hospital discharge person and myself.
Pros
once a month lunches.
Cons
No set time for reviews and increases.
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2.0
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Challenging place to work
Chemical Dependency LPN (Former Employee) –  Buffalo, NYJune 11, 2018
Horizon was an organization dealing with psychiatric and substance abuse issues. Although the work was collaborative, the team was poorly constructed and lacked leadership. The pay was poor for the industry, and there were no advancement opportunities for me.
Pros
Family-friendly schedule
Cons
Poor pay and benefits
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2.0
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Fun Workplace
Front Office Manager (Former Employee) –  Jersey City, NJMay 29, 2018
Very stressful environment, face passed, kid and elderly friendly , good place to work if your long term goals are health care, stepping stone to better job opportunities.
Pros
Free Parking
Cons
Working Weekends
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2.0
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Challenging environment of chemical dependency/rehabilitation and healthcare.
Chemical Dependency LPN (Former Employee) –  Buffalo, NYMay 21, 2018
Horizon Health Services was a tough place to work, with unpredictable hours, poor management, poor employee compensation, and poor working environments.
Pros
Helping others
Cons
Poor compensation, poor working environment
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5.0
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great place
Accounting Assistant (Current Employee) –  Buffalo, NYApril 20, 2018
Very flexible and willing to train. was here for 3 years and changed positions within the first year. definitely room for growth but would have liked better pay
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1.0
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Stay away
Confidential (Current Employee) –  Buffalo, NYMarch 27, 2018
Stay away. Poor company culture, a lot of back stabbing and lies. Managers tell you one thing and if it doesn't work out they will let you fall on the sword for them. Terrible terrible place.
Pros
Helping people in need
Cons
Work schedule, pay, almost no vacation time
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4.0
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loved the staff
Office Assistant (Former Employee) –  Buffalo, NYFebruary 27, 2018
answered phones, handled clients in takes and billing. Kept the charts in order. Operated a system specific pc program. Assisted professional counselors and physiologists
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2.0
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Treat employees badly
RN (Former Employee) –  Buffalo, NYFebruary 10, 2018
Don’t work there this company treats you as a number and expects you to commit your life to them yet will not have you’d back if you need it. They are awful and treat employees with little respect. There is favoritism among management and clinicians.
Pros
Being able to help people in need
Cons
Treat employees badly.
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5.0
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learning expierence
Internship (Former Employee) –  New York, NYDecember 19, 2017
I appreciate horizon for giving me such great opportunity to grow from my intern and then from their temporary hire as a per dim medical records assistant employee.
Pros
learning experience
Cons
none
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4.0
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Flexible
Treatment Assistant (Current Employee) –  Niagara Falls, NYDecember 14, 2017
Very flexible and its a nice place to work at! They have numerous locations and a variety of jobs to choose from. If you like helping others this would be a place to work at!
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3.0
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Company that hires straight out of college with no view for longevity or counselor care
Senior Counselor (Current Employee) –  Niagara Falls, NYOctober 28, 2017
get ready for unexacting standards and a constant environment of sleight of hand where one thing is preached while the opposite is put into effect. they hire young unexpierinced counselors that are so thankful to have a job they don't realize the unrealistic expectations that are being put upon them. in order to try to achieve the work load they then end up doing 2 - 3 hours of work at home each night and have no work life balance for poor wages. a rewarding job where you truly get to help people and see peoples live change is over shadowed by the fact that you can't live your own. Turn over at this company is CRAZY. After 4 years I am among the veterans.
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1.0
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The Worst
Health Home Care Manager (Current Employee) –  Buffalo, NYOctober 1, 2017
The worst company in Buffalo. Management is rude and nasty. No matter how good of an employee you are, you will never be acknowledged for hard work. If you like drama, this is the place for you.
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4.0
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Excellent foundation for social work
Counselor III (Former Employee) –  Niagara Falls, NYAugust 23, 2017
For the most part I enjoyed this job, it was, at times, satisfying to be able to help clients work through life conflicts. The management was always wiling to help new employees and build up confidence as well as clinical authority. I learned so much at Horizons, I was able to apply the skills and interventions I learned in college, as well as I learned how this type of work can affect the worker in the field. The most enjoyable part was helping others work through situations. The hardest part was only being able to help the clients so much and seeing them fall.
Pros
case conference
Cons
lots of work to be done, not always enough time
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2.0
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Lack of supprt
Counselor (Former Employee) –  Buffalo, NYJuly 12, 2017
What it comes down to is there is no support. You will have paper work until the end of time with no support. When you have a personal crisis they will ask you to leave the job instead of offer options or provide support. They lack compassion for their employees and really see everyone as replaceable. They overhire and prepare to replace which in result provides you with feeling little value. In the job they care more about seeing as many clients as possible to make money versus counselors taking time to make documentation right or process a session. In result aiding in burn out. This is the job you will usually have to skip lunch (which isn't paid for), come in early and leave work with no compensation for it.
Pros
Room for improvement, fair starting salary
Cons
No support, work overload, little time off, no sick days, little holidays
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2.0
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Was not happy
Property Specialist (Former Employee) –  Buffalo, NYMay 1, 2017
Found the job to be very easy at frst. Then the office claws and politics came out. The staff was very demanding and the management had no back bone nor could stay focused on one task at hand.
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2.0
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Amazing team, poor management
Administrative Assistant (Former Employee) –  Tonawanda, NYMarch 23, 2017
Wonderful place to work if you enjoy making a direct impact on clients, even as support staff. Never dull, always extremely busy, and an amazing team environment within the clinic. Unfortunately, upper management does not truly recognize or value the importance of staff members, their skills, and their connections with the clients. Degrees are required but not paid for. Salary is low with little room for advancement or raise.
Pros
Amazing coworkers, ability to help others
Cons
Low salary, stressful environment, high workload and unreasonable expectations
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Overall rating

3.0
Based on 37 reviews
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Ratings by category

3.3Work/Life Balance
3.0Compensation/Benefits
2.7Job Security/Advancement
2.8Management
3.0Culture

Ratings from women

2.3InHerSight Score

2.3Personal Development

3.2Career Opportunities

1.8Family Support

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