Hospice field RN (Former Employee) – Phoenix, AZ – September 4, 2017
HOV treats both its patients and its employees with respect and dignity, providing outstanding patient care by its highly supported, kind, compassionate, skilled team members. So proud to have had the privilege of being a part of this team and their mission until my retirement.
Thrift associate (Former Employee) – Phoenix, AZ – February 5, 2019
The only thing they care about is money. They reward people who do not work hard or slack off and take advantage of the ones that bust their backs. Micromanaged from top to bottom. Supervisors are narcissists. They have no business structure and make things up as they go. They have lost many great, great employees and volunteers because of how they operate. They lie about other workers and have no remorse for their terrible behavior.
nurse (Current Employee) – Phoenix, AZ – August 11, 2018
Field staff are generally excellent who care about their patients. Management staff is not supportive and very vindictive. There is a strong culture of favoritism. Field staff are overloaded with their caseloads. They preach work life balance, but are very unsupportive of actually allowing this balance. Positions are given to favorites. Many positions are never posted just given to an employee. If you like working 10 and 12 hour days and being micromanaged and unappreciated, then this is the company for you.
Hospice of valley not really interested in staffing
Registered Nurse (Former Employee) – Phoenix, AZ – February 18, 2018
I moved here from another state with my retired husband. I worked inpatient hospice for many years and I am a very good hospice nurse with excellent references and experience. I applied to Hospice of the valley, someone in HR gave me a brief phone interview who wasn’t even a nurse, never gave me a chance for a face to face interview with nursing and would not return my phone calls. If this is how you operate shame on you because you missed out on a good nurse.
Inpatient Unit Nurse (Current Employee) – Phoenix, AZ – June 21, 2017
Wonderful environment, very patient focused. Do what is right by the patient. Great team setting, very supportive. Excellent core culture. Very can do attitude for patients and staff. Always looking for what we can do to help patients and families.
Teen Volunteer (Former Employee) – Phoenix, AZ – June 7, 2017
I was only a volunteer at Hospice, but I could still see how welcoming and friendly the staff was. They value their volunteers so much and I can only imagine how they value their employees. On my first day of actually going to help out in one of the palliative care unit's, I remember how the nurses would help me out along the way and showed me the ropes of things until I was able to do them myself. I never really had a bad day, it really is a life-changing experience just being their with the families, patients, and nurses and you do learn a lot, which is why I'm grateful Hospice gave me the opportunity to allow me to grow and volunteer here.
RN (Former Employee) – Phoenix, AZ – January 20, 2017
When I was training at this agency I was told by an employee who had been with the company for many years that "this is a very political place". I learned after awhile what she was referring to. Image was everything and 100% customer satisfaction was expected. There was no continuity of services provided and those who were considered VIPs or who were able to be vocal got the goods. The rest received the basic services. Teamwork, although spoken of, was not the norm on the team I was on. The people who had good work ethic did fantastic work and showed their care greatly. But those who wanted to slide "under the radar" did just that with minimal effort. Very interesting place.
After Hours RN (patient management) (Former Employee) – Phoenix, AZ – December 26, 2016
Working for Hospice of the Valley was a career that would be difficult to find another company with such excellence. Being on call, traveling to patients homes and spending quality time with the patient and family to assist with end of life needs. The education of end of life care and how to meet family and patients needs was a phenomenal path and there were amazing managers and co-workers to assist you at every path along the way. You were never alone, there was always a supportive staff member. Although the hardest part is learning the computers, again staff was always available and happy to guide you. I could never express my gratitude for the opportunity to work for Hospice of the Valley, the company, staff and patients were truly a blessing.
Chief Information Officer (Current Employee) – Phoenix, AZ – September 9, 2015
wonderful mission and clinical care. 20 sites, great thrift stores, wonderful volunteers, extremely helpful and compassionate. Comfortable In Patients units, caring staff and the CNA's do so much of the work, they are amazing.
Facilities Coordinator (Current Employee) – Phoenix, AZ – July 8, 2015
Hospice of the Valley provides compassionate end-of-life care. Supporting patients and families and relieve suffering in all realms – physical, emotional and spiritual. Our staff is available 24/7. Most services are delivered in patients’ homes. We serve thousands of families every day throughout central Arizona, including greater Phoenix. No one is ever turned away from Hospice of the Valley, regardless of insurance status or financial mean -
Respite Care Volunteer (Current Employee) – Phoenix, AZ – June 19, 2015
I am a volunteer at Hospice of the Valley. They are the premier end of life provider in the Valley of the Sun. They are inclusive, sensitive, caring, and patient-centered. Even as a volunteer I am included in patient care and feel like a vital part of the team.
Most recently as Health Management Nurse/Cs Manager
FT HMN/CM RN & PT Inpt Palliat Care (Former Employee) – Phoenix, AZ – March 26, 2015
Typically challenging but always rewarding 10-12hr days meeting the healthcare and educational/individualized needs of clients and their family/supportive caregivers.
I have always enjoyed learning new treatments/plans to meet member healthcare needs and new technologies to document such plans.
Most recently I was challenged by reporting to Management long distance (2500 miles from AZ) requiring continued improvement communication and electronic documentation skills.
Working in an open "call center" environment required careful telephonic communications for continued privacy/maintainung confidentiality while adjusting time management and coworker communications to maintain positive interpersonal relationships.
The hardest part of the job was achieving the support and quality services to said clients within the time constraints assigned for telephonic communications as these were very needy/chronically ill members. It was also the most enjoyable part of the job as positive outcomes and mutual goals achieved. NOTE: I found this most effective when able to meet face to face with members and families/practitioners (ie. as a Case Manager or bedside Palliative Care Nurse) and am terefore seeking a position to return to that environment.
Self education/updates for certification/CEUS 17 chronic diseases
Inefficient automated systems - technology did not support needs
Volunteer position to support patients at end-stage of their lives.
Hospice Volunteer (Former Employee) – Phoenix, AZ – August 10, 2014
Volunteered to sit with a patient 4 hours a week to provide respite for family members who needed a break or to do errands. Provided simple caregiving such as fixing lunch, assisting patient to the bathroom, reading to them, or engaging in conversation if they desired.
Flexible schedule; I learned a lot about end-stage life issues.