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Hostelling International

Hostelling International Employee Review

Great mission but lackluster support from upper management.

Employee (Former Employee) - Houston, TX - December 30, 2021

Working with HIUSA has been a pleasure yet stressful. Hospitality leans toward a high-stress environment and lack of support from upper management made it difficult to get anything done like maintenance repairs that kept getting pushed back This location ended up closing due to the pandemic. Met some great people and heard great stories.

Ratings by category

2.0 out of 5 stars for Work/Life Balance

3.0 out of 5 stars for Compensation/Benefits

2.0 out of 5 stars for Job Security/Advancement

2.0 out of 5 stars for Management

4.0 out of 5 stars for Culture

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Guest Services Assistant (Former Employee) - Houston, TX - August 19, 2018

I want to say as an organization that Hostelling international really does care about people as a whole from their travelers to their employees. Hours are flexible you can choose to switch between full and part time when necessary. The one reason it was so hard to leave this job was because I had an amazing team of coworkers and a proactive Manager. Anytime I had an issue with a guest, something needed to be fixed, etc. I could handle it and had help when needed.

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Communication Specialist (Former Employee) - Houston, TX - March 4, 2017

The job was great. I worked with all types of people and I was able to travel around the country. The pay was ok, but the culture was great. Management was great .

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Casual workplace. Supportive coworkers and fun job

Front Desk Associate (Current Employee) - Boston, MA - February 20, 2023

Casual workplace. Very busy at times. Need more staff - working on getting them. Nonprofit organization with great mission. Everyone seems to try to be positive and supportive.

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