Front Office in Los Angeles, CA
This place gave me plenty of experience that gave me the confidence and go-do attitude you need to survive in the industry. With a plethora of clientele, you're sure to have plenty of hands-on experience. Also, there were other opportunities to work at different departments. I held 3 titles while working there which looks nice on a resume. However, there were always staffing problems (short staffed, high turnover rate including management positions). There were plenty of opportunities to grow in the company, but sometimes, it came at a cost of poor training, little to no support, and you are literally thrown into the fire pretty quickly. Free food meant they didn't keep an eye on it so it was pretty much a health hazard. There was little to nothing for Overnight. That being said, I am able to appreciate what I've learned there and I loved my team.
Front Desk Agent in Los Angeles, CA
I worked here for more than a year and everything started out great. I had a wonderful SUPPORTIVE manager who looked out for their entire team of workers. Higher management as well was not "so bad". Once this manager left, we had no manager for about 4 months and things got awful. Extremely unorganized, lack of care/trust from higher management, and a very poor work environment. Once we did receive a new manager, I thought things would get better but unfortunately they did not. Instead we began to be micromanaged by the management team and it felt as if everything we did was being watched. No one was on the same page and communication was lackluster.
HR does not look out for the well being of the employees. I never felt truly cared for while being there. It started to sadden me that I was working for people who honestly could careless about me or my co-workers. A typical day at work consisted of crazy guests and sometimes I felt unsafe but like I said management could careless and did not do much to stop these types of guests from coming into the hotel. It is not okay to work for a company who does not TAKE CARE of their employees. The most enjoyable part of the job was making everlasting friendships including a couple of managers in other departments that were extremely supportive and caring(accounting department, sales department, housekeeping, food department). The job itself was not enjoyable due to the fact that I felt as if everything I was doing was being micromanaged(HR, general/hotel manager), not trusted, and not cared for. I am writing this letter to not discourage anyone from applying because hopefully things have changed for the better but I am writing to inform. I have left this position and moved on to a new endeavor where I am completely valued and treated with nothing but respect.
Director of Housekeeping in Los Angeles, CA
Management not supportive, work-life balance is non-existent if you are a manager, lunch provided is a health hazard, clientele is sketchy, equipment and facilities are old.
Basically, if you can afford to wait for another job offer, do not hesitate to do so.
hotel receptionist in Los Angeles, CA
Uno de los mejores trabajos que he tenido, la verdad me ha encantado
Night Auditor MOD in Brentwood, CA
Interesting location to work,The Angeleno Hotel is a very diverse property of which it is a great place to work and grow if you are serious about learning.