join if you're a fan of being micromanaged
Customer Service Reservation Agent (Current Employee) – Miami, FL – July 12, 2017
typical day at work is to go over the new SOP for the 5th time this month. Then work your stations, now not every station is the same alot of them require massive amounts of red tape to even get the job done and its time consuming and horribly tedious. Then, youre going to have to cancel that booking. Then rebook them, then adjust them.
Also be prepared to have someone correcting you on every little thing.
And above all else, the computer they give you to work on was something buit in 1988, where nothing works and its always somehow your fault.