HOUSTON EYE ASSOCIATES Employee Reviews

3.1
Overall rating
Based on 38 reviews
Ratings breakdown
510
45
310
24
19
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1.0
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hard to deal with managers
Insurance Verification Specialist (Former Employee) –  Houston, TXJuly 10, 2018
changed up duties weekly never had a clear understanding on protocols and procedures harsh manager environment was hard to work in watched every move. not a growing environment.
Pros
overtime
Cons
poor management
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5.0
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Great place to work
Clinical Research Coordinator (Current Employee) –  Houston, TXJune 4, 2018
-A typical work day in clinical research department varies each day.
-Learnt to work as a team player, to be organized, multitasking.
-Management has good leaders and doctors who are encouraging the employees to be productive.
-Friendly colleagues
-Enjoyed the most working as a team, communicating with sponsors, monitors and attending the investigatory meetings.
Pros
Flexible schedule
Cons
Not enough parking space for all the employees
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4.0
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Fast paced and friendly environment
Optical Manager (Former Employee) –  Houston, TXMay 21, 2018
Fair pay and reasonable benefits.Flexible hours and you work with the best doctors in Houston. Room for advancement and personal growth. The ability for a better understanding of the optical field.
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1.0
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They only look out for the doctors
Receptionist (Former Employee) –  Bellaire, TXMay 17, 2018
HEA is a normal place to work, office politics are intense but the one thing you really need to look out for is the drs. HEA really only looks out for the drs and doesn't care about the employees at all. The drs can pretty much do whatever they want. It's a very stressful job that you won't be prepared for, the only good part is the pay/benefits.
Pros
Pay/benefits
Cons
The Doctors, management
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2.0
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Stressful Job
Administrative Assistant (Former Employee) –  Houston, TX 77024May 15, 2018
Very stressful. Co-workers watching your every move. If you were not sitting at your desk, you were not working. I did learn how to work in medical applications.
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1.0
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Rather work as a temp somewhere
Medical Records Technician and PBX Operator (Former Employee) –  Houston, TXApril 23, 2018
Lots of benefits but if you have an appointment you are shaved for a few days and it is unpaid. Full-time job but nobody communicates. You may get three answers on one question to find out later all answers were wrong. Mean culture. 30-minute lunch with no breaks even on ten hour days. Very low pay. Manager was a menace.
Pros
Employed
Cons
wage, no breaks, no communication, mean culture
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4.0
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Very fast pace but fun
Scheduler (Former Employee) –  Houston, TXMarch 22, 2018
Great place to work just under paid. Management is ok. You just have to be an employee and make your own judgment
call. the commute was fine. very fast pace have to be a team player
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4.0
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Relaxed workplace with some advantages/disadvantages
Scheduler (Current Employee) –  Houston, TXJanuary 13, 2018
The position I work is very simple and the pay is not bad but its not enough to deal with the amount unfairness that goes on in that enviornment and to deal with the stress.
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3.0
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HEA Experience
DocuWare Coordinator (Former Employee) –  Houston, TXDecember 26, 2017
The company has little room for growth. Managment is terrible, with little to no direction. I was put into an office for 6 months with no objective and little to no work. Very slow paced, and soul-draining. Look elsewhere as the competitors are much better.
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3.0
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productive
Scheduler (Former Employee) –  Houston, TXDecember 7, 2017
Answering calls at a high volume while scheduling appointments. Helping patients figure out what doctor to schedule with, and also verify if the doctor is in network with the patient's insurance plan.
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3.0
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Productive workplace
Receptionst (Former Employee) –  Houston, TXDecember 1, 2017
While at Houston Eye Associates I learned a lot. The hardest part was insurance and referrals. Easiest part was checking patients in and collecting co-pays.
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3.0
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Great company, poor pay and poor management
Optical receptionist (Current Employee) –  Conroe, TXNovember 16, 2017
Great company, poor pay and poor management. They don’t want to pay you what you are worth even with more than 4 years of experience! Management is a hit and miss.
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1.0
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Horrible
Surgery Coordinator & Front Office (Former Employee) –  Houston, TXOctober 26, 2017
Poor management. How anything gets done in specific offices is beyond me. Low pay, no advancement, favoritism at it's best. Never again. Simply put, looks will take you far. it's not what you know, it's who you know.
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2.0
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Stressful working environment
Medical Secretary/Receptionist (Current Employee) –  Houston, TXOctober 8, 2017
Great co workers but very poor management! A high turnover rate, people don't stay because they are treated poorly! No chances of advancement, very bias management.
Pros
Lunch breaks, good benefits, great doctors
Cons
Bad management, micromanagement, no job security
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5.0
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Good place to work because you get a chance to advanc in the practice
Insurance Verification Specialist (Former Employee) –  Houston, TXJuly 24, 2017
I really enjoyed working there . I got a lot of experience in different departments such patient accounts, insurance verification, front desk, optical.scheduling
Pros
experience in differnt departments
Cons
pay rate for jub
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3.0
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poor job/work balance
Administrative Assistant (Current Employee) –  Houston TxJune 18, 2017
Staff is cross trained with is wonderful but support staff for incredibly busy practice is pushed to the limit. They lose a number of employees due to burn out. These are exceptional workers and it is a shame. Feel the company is growing too fast without handling the influx of work load with the expansion.
Cons
demanding
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5.0
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Great place to work
Medical Secretary (Former Employee) –  Houston, TXJune 17, 2017
Typical day consists of seeing about 40+ patients a day. Management is great. Hardest part of the job is constantly being on the move. Most enjoyable part is woking in a great environment.
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5.0
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Good company
Doctors Assistant (Current Employee) –  Houston, TXMay 30, 2017
13 years with them and I have no complaints. My Doctor had to retire due to major health concerns and my heart isn't in it without him. I have found them to always be fair with great salary increases yearly.
Pros
No ceiling
Cons
None
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3.0
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Stressful but good benefits if you can handle it
Administrative Assistant (Current Employee) –  Houston, TXMay 13, 2017
Like most typical medical jobs, this one can be extremely stressful. Angry patients, long wait times, scattered and at times unprofessional management can leave you feeling drained. Most positions are easily replaceable, at least you're made to feel that way. Company does offer very nice health benefits, dental, and of course free vision care. Would love this company if better management were available, doctor's were not allowed to overbook, and work load more evenly spread among employees.
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5.0
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Great environment with fantastic people.
Research Intern (Current Employee) –  Houston, TXFebruary 21, 2017
There are lovely people to work with and they are very flexible. Supervisors are wonderful and gave me advice and information on how to further my career.
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