HOUSTON EYE ASSOCIATES Employee Reviews

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1.0
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Don't work here
Patient Account Representative (Current Employee) –  Houston, TXNovember 14, 2018
They don't pay, managers suck do as your told not what your job duty is. The benefits are not good, for it to be such a big company you would think the pay would be better and the benefits. I am currently looking for another job, people come and go here. don't waste your time.
Pros
none
Cons
everything
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3.0
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Stressful and Old Fashioned
Patient Accounts Representative (Current Employee) –  Houston, TXOctober 7, 2018
You are expected to be able to perform your duties with little training overall. Patient Accounts was nice to work for and you know that you are appreciated by your direct managers. However, HR and Administration have very little regard for your capabilities and accomplishments. They are only interested in lining their pockets and show no open mindedness with pay equaling experience. I was also told that my years in medical offices did not matter because it was not with that company.
Pros
Direct Management Professional
Cons
Pay, Promotions, and Training are horrible.
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2.0
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Would Not Recommend
Technician Assistant (Current Employee) –  GramercyOctober 5, 2018
The only positive thing about Houston Eye are the employees. There’s a lot of good people in HEA but for some reason, they past see that. If you do something wrong they are quick to judge, they may or may not give you a second chance. They will try to do everything they can to fire you if they don’t like you.

Anyone can be a leader but not everyone can lead. Certain managers do not know how to deal with others and that’s the issue, just because they have the manager title they believe they are always right and if you take an issue to HR, HR believes the manager as always. To add to this, I’ve noticed that people who have been here longer ( managers or directors) get their way. Please make sure to document everything if you work here as proof and to keep you safe.

In my years in working here, I’ve noticed that the turnaround is bad. People come and go. Go look at their job postings, every week they are looking for people to replace and they wonder what’s the problem. Maybe if they did a survey with their employees and actually listen and read their comments then they will know the reason for the turnaround.

If you want to advance your career then this is not the place. No room for growth.
Pros
Colleagues
Cons
Management
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3.0
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Better places to work out there
Team Member (Former Employee) –  Texas.September 16, 2018
Better work opportunity out there. ,,...... Selling overpriced eyewear and contacts. No appreciation for your hard work,Scheduling too manypts on any given day. No real support from mgt uunless pt complains about you.. etc. Company Too big for they're britches!!
Pros
No advancement
Cons
Pay
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1.0
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Management needs more trainig
Office Manager/Surgery Coordinator (Current Employee) –  Houston, TXSeptember 15, 2018
Staff is wonderfull and coworkers are wonderful. Many good doctors. Poor management. They loose many good employees. Wonderful place to work but they make the job sooo hard and make it unbearable.
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2.0
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Don't like it, there's the door!
Clinical Research Coordinator (Former Employee) –  Houston, TXSeptember 4, 2018
The company is run by a bunch of mean, tired, unhappy rude people whom have total disregard for their employees. They use you to their advantage and give you no incentive to stay at all. Their motto is " if you don't like it, there's the door!" enough said, there is no fixing the problem, because ... there's the door if you don't like it!!
Pros
some nice co-workers
Cons
no career advancement, no raises, no bonuses
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4.0
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Good
Contact Lens Receptionist (Current Employee) –  Kingwood, TXSeptember 1, 2018
Had a nice experience working with them, I got to learn so many new thing thanks to the opportunity I was given. Eye exams are free for full time emplyees plus 2 family members, and you will get a good deal on frames and contact lens.
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3.0
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Has its ups and downs.
Receptionist & Doctor Secretary (Former Employee) –  The Woodlands, TXJuly 12, 2018
Working for a doctor is great but for HEA is stressful. Managment makes promises they don't keep. Such as learning new positions and when managers are out they use you as their "go to person" without the pay. They make you feel bad when asking days off even when it's months in advance. They can't keep employees due to these problems, so then it's pushed on to everyone else.
Pros
Great doctors
Cons
Horrible management at certain locations
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1.0
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hard to deal with managers
Insurance Verification Specialist (Former Employee) –  Houston, TXJuly 10, 2018
changed up duties weekly never had a clear understanding on protocols and procedures harsh manager environment was hard to work in watched every move. not a growing environment.
Pros
overtime
Cons
poor management
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5.0
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Great place to work
Clinical Research Coordinator (Current Employee) –  Houston, TXJune 4, 2018
-A typical work day in clinical research department varies each day.
-Learnt to work as a team player, to be organized, multitasking.
-Management has good leaders and doctors who are encouraging the employees to be productive.
-Friendly colleagues
-Enjoyed the most working as a team, communicating with sponsors, monitors and attending the investigatory meetings.
Pros
Flexible schedule
Cons
Not enough parking space for all the employees
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4.0
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Fast paced and friendly environment
Optical Manager (Former Employee) –  Houston, TXMay 21, 2018
Fair pay and reasonable benefits.Flexible hours and you work with the best doctors in Houston. Room for advancement and personal growth. The ability for a better understanding of the optical field.
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1.0
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They only look out for the doctors
Receptionist (Former Employee) –  Bellaire, TXMay 17, 2018
HEA is a normal place to work, office politics are intense but the one thing you really need to look out for is the drs. HEA really only looks out for the drs and doesn't care about the employees at all. The drs can pretty much do whatever they want. It's a very stressful job that you won't be prepared for, the only good part is the pay/benefits.
Pros
Pay/benefits
Cons
The Doctors, management
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2.0
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Stressful Job
Administrative Assistant (Former Employee) –  Houston, TX 77024May 15, 2018
Very stressful. Co-workers watching your every move. If you were not sitting at your desk, you were not working. I did learn how to work in medical applications.
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1.0
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Rather work as a temp somewhere
Medical Records Technician and PBX Operator (Former Employee) –  Houston, TXApril 23, 2018
Lots of benefits but if you have an appointment you are shaved for a few days and it is unpaid. Full-time job but nobody communicates. You may get three answers on one question to find out later all answers were wrong. Mean culture. 30-minute lunch with no breaks even on ten hour days. Very low pay. Manager was a menace.
Pros
Employed
Cons
wage, no breaks, no communication, mean culture
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4.0
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Very fast pace but fun
Scheduler (Former Employee) –  Houston, TXMarch 22, 2018
Great place to work just under paid. Management is ok. You just have to be an employee and make your own judgment
call. the commute was fine. very fast pace have to be a team player
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4.0
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Relaxed workplace with some advantages/disadvantages
Scheduler (Current Employee) –  Houston, TXJanuary 13, 2018
The position I work is very simple and the pay is not bad but its not enough to deal with the amount unfairness that goes on in that enviornment and to deal with the stress.
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3.0
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HEA Experience
DocuWare Coordinator (Former Employee) –  Houston, TXDecember 26, 2017
The company has little room for growth. Managment is terrible, with little to no direction. I was put into an office for 6 months with no objective and little to no work. Very slow paced, and soul-draining. Look elsewhere as the competitors are much better.
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3.0
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productive
Scheduler (Former Employee) –  Houston, TXDecember 7, 2017
Answering calls at a high volume while scheduling appointments. Helping patients figure out what doctor to schedule with, and also verify if the doctor is in network with the patient's insurance plan.
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3.0
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Productive workplace
Receptionst (Former Employee) –  Houston, TXDecember 1, 2017
While at Houston Eye Associates I learned a lot. The hardest part was insurance and referrals. Easiest part was checking patients in and collecting co-pays.
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3.0
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Great company, poor pay and poor management
Optical receptionist (Current Employee) –  Conroe, TXNovember 16, 2017
Great company, poor pay and poor management. They don’t want to pay you what you are worth even with more than 4 years of experience! Management is a hit and miss.
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Overall rating

3.0
Based on 46 reviews
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2.9Work/Life Balance
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