1. Review specs and bid large fans to Global Engineering Companies and End-Users 2. Travel and impact sales by working with reps and making calls on customers. Presentations and Lunch and Learns were also included.
THE ONE in Medina is run by very closed.minded people who are not open to new ideas or change. It's their way or your out. The salary is well below most comparable job descriptions and get used to alot of overtime with no extra incentives. The materials coordinator position woman is quite abrasive and you better not have a better idea than her. I know I worked.there. I would re consider as the company is out dated and no change in sight.
Customer Service Senior Adviser (Current Employee) – United Kingdom – June 20, 2014
Provide support to the Customer Support Advisors, to enable them to give the highest level of customer service via phones and the internal electronic system Respond to customer complaints that are forwarded from the Customer Support Advisors. Ensure customer calls and enotes are being responded to within the company SLA. Take steps to resolve customer queries by contacting internal departments, couriers and external suppliers Take on additional duties when required by your manager. Ensure that all data is logged and continually monitored on correct spreadsheets for creating reports. Adhere to stated policies and procedures regarding health and safety in the workplace. Adhere to procedures regarding the proper use and care of equipment and materials associated with the role. Pursue personal development of skills and knowledge in order to effectively perform the role.