HSN Employee Reviews

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Egos R Us
Live TV (Former Employee) –  Saint Petersburg, FLFebruary 21, 2019
If you're a diva, you'll fit right in. If you are inept, you'll fit right in. If you are pretty but have no brain, you'll fit right in. If you can compliment your boss without breaking a sweat, you'll fit right in.
Pros
good bennies
Cons
micromanagement, clicky, terrible egos, incompetence
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5.0
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Productive and fun
Customer Service Representative (Former Employee) –  St. Petersburg, FLFebruary 20, 2019
Inbound calls only . You are either helping sell items on air or fixing a issue that customer has with an item. You get free products and good discounts on all items
Pros
Pot lucks offerd and team rivalry are held for dun to keep moral up
Cons
You are on headsets all days
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5.0
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Amazing company
Service Resolution Team (Former Employee) –  Saint Petersburg, FLFebruary 15, 2019
HSN is an amazing company to work for! All of management has a desire to see their people succeed even if it means losing them to another area of the business. They are supportive and understanding and make sure that all of their team members keep a healthy work-life balance throughout the year. The culture was overwhelmingly positive and supportive!
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5.0
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First WAH job, couldn't ask for better
Sales Representative (Former Employee) –  Saint Petersburg, FLFebruary 13, 2019
Best first experience with a WAH or remote job. Had a great team, lots of laughs. Very helpful and everyone helped each other the best they could. My manager (supervisor) was amazing. She would do anything she could to help! Great workplace if your willing to work. Must meet sales goals, but they're reasonable.
Pros
paid breaks, employee discounts, employee portal with access to many different kinds of resources, 401K, FT gets medical
Cons
PT doesn't get medical, don't hire FT anymore really...
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5.0
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very fun place to work at loved it
Customer Rep (Former Employee) –  Kissimmee, FLFebruary 13, 2019
you had to clock in 5 minutes to check emails and you start work start taking calls helping customers taking orders. HSN was nice place to work for and managers were very sweet and understanding and helpful and respond quickly.
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4.0
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Good place to work
Programmer/Analyst (Former Employee) –  Saint Petersburg, FLFebruary 12, 2019
Home Shopping Network or HSN is a 24-hour basic shopping television network that can be seen on cable, satellite, and TV channels in the United States. The company also operates HSN.com, an e-commerce operation.
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3.0
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HSN good and bad
Senior representative (Current Employee) –  Saint Petersburg, FLFebruary 12, 2019
offers some off and nice pto but expectations are a little unreasonable. Great for transitioning and good resume builder. No opportunity for advance like what is promoted during training. Very biased in who is promoted and also does not like to give fair chances to employees who out perform peers.
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4.0
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Good Job but bad management
Maintenance Team Lead (Current Employee) –  Piney Flats, TNFebruary 10, 2019
Expect to be lied to by management they will tell you one thing and then take away any hopes of advancement. This doesnt matter what department you work for.
Pros
fellow workers
Cons
management
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5.0
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feed the workers for a few months
Quality Assurance Auditor (Former Employee) –  Johnson City, TNFebruary 7, 2019
The company provided their workers with lunch everyday for 3 months and gave out a lot of hours for the holiday season. The company is a great place to work.
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4.0
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Worked for almost a decade
Desktop Support Technician I (Former Employee) –  Saint Petersburg, FLFebruary 5, 2019
I started in the mail room - left after working Desktop Support for another opportunity. Great place to climb up. Great people. I learned a lot while I was there and had a great time.
Pros
Cafeteria, Gym, Benefits, Great people to work with
Cons
The company as a whole has been kind of shaky, hard to be a retailer in the age of Amazon.
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3.0
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great benefits and good starting pay
Front Line Sales Representative (Current Employee) –  Roanoke, VAJanuary 26, 2019
great benefits, they offer a good starting pay with annual review and pay increase based on performance. Very fast past environment Work from home is great
Pros
love working from home
Cons
no commission for sales
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5.0
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Love HSN .... discount :-)
Seasonal FT Sales Representative WAH (Former Employee) –  FLJanuary 23, 2019
If you are VERY patient and love engaging with different types of customers, pleasant and not-so-pleasant ones, this job is for you. There are days that you will handle a very high volume of inbound calls- 135 calls was the most I've had. Tons of things to learn, but it will get easy once you familiarize yourself with everything. Management was very helpful. Every day, you're being graded according to your compliance, sales ability, and call duration. The hardest part of the job is being tied up with rude and irate customers and obnoxious ones that prolong your phone conversation and highly affects your efficiency. The most enjoyable part of the job was being able to conveniently work at home and the employee discount. Overall, I am very pleased and grateful that I was given the opportunity to work with HSN. Highly recommend.
Pros
Working from Home/ Convenience
Cons
High volume of calls.
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4.0
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It can be a very fun place to work.
Broadcast Engineer (Current Employee) –  Saint Petersburg, FLJanuary 14, 2019
It is a pretty laid-back but strong work environment and I would be willing to work here until I retired, but the career path I want to follow is not a part of HSN.
Pros
Environment.
Cons
Advancement opportunities.
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4.0
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Fun place for a work at home job!
CUSTOMER SERVICE REPRESENTIVE, HSNI (Former Employee) –  Work at HomeJanuary 14, 2019
Great place to work with discounts and benefits for a work at home job. Management is on hand to coach and answer questions. Pay is low considering you are required to upsell products with no commission.
Pros
discounts
Cons
no commission on required up sells
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4.0
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Laid Off
Customer Service Trainer (Former Employee) –  Riverview, FLJanuary 7, 2019
This was a very good company. when it was bought out .A lot of people was laid off. I was one of them..It is now known as QBC . I'm sure they are a good company to work for,Now that they are getting settled in
Pros
Great place to advance
Cons
Laid off
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4.0
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Hsn
SALES CONSULTANT (Former Employee) –  RemoteJanuary 6, 2019
HSN is a very productive company! It is fun to shop and meet people from all over the world! Their benefits and perks are the best that I have seen in any job! You will meet so many friends from all walks of life! You will may friendships that will last a lifetime! They offer lots of incentives for excelling on your job! Most importantly you can work from home! They have an excellent 401k plan, medical issues, and long-term and short-term disability programs. Upper management is awesome!
Pros
discount on merchandise, shop just for employees, split shifts
Cons
Lower level supervisors are not respectful of employees at ALL!
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5.0
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Great place
Work from Home Seasonal Sales (Former Employee) –  Saint Petersburg, FLJanuary 1, 2019
Great Place to work for! I was offered a full time job after my seasonal job ended, but I had my last baby and couldn't take it at the time, so they kept me as a re-hire at any time!
Pros
working from home, no travel time, great training and great people to work with.
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3.0
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Good enough work from home job
Customer Service Representative (Current Employee) –  West Palm Beach, FLDecember 30, 2018
The pay is okay for at home work however, no job advancement is available. The position was strictly seasonal and the managers don't really help much when it comes to improving performance. Also calls are targeted to be between 3-6 minutes each, this can get stressful depending on which issues you are handling. There are no benefits available or time off. The most enjoyable thing about the job itself is the ability to work form home. The pay should be more but the job is really simple for the most part.
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4.0
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A fine company to work for
Sales Representative (Former Employee) –  Covington, VADecember 28, 2018
Allows remote/from home work. The pay is average for the area. Systems work smoothly and efficiently for customers and sales reps. problems rarely arise and are easy to solve.
Pros
Work from home
Cons
Customers can be jerks
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5.0
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Fun while it was here.
Manager (Former Employee) –  Maple Heights, OHDecember 27, 2018
HSN was. a great company to work for. We had a very strong family culture. Even with the upper management in Florida.
QVC purchased HSN and our division was closed - business reasons.
Pros
good employee discounts
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Overall rating

3.7
Based on 631 reviews
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