HSS Inc. Employee Reviews

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1.0
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Corporate is a mess
Security Facility Supervisor (Current Employee) –  Denver, CO 80209January 7, 2019
Corporate does not back you up on anything, whether it be additional staff needed, sick time or hiring competent individuals. But they expect you to defend them not supporting to the client.

Your raises will be few and far between. If you work in the Hospital Division, be prepared to deal with Drug addicts and drunks (often the same ones) everyday. They will assault you, spit at you call you any name/insult you can imagine.

Their health benefits are almost completely useless as most of a medical bill will come directly out of your pocket.

You may be required to work through your breaks and lunch as they are paid. I maybe get an actual lunch break once a week.
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4.0
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Love this job
Security Officer (Former Employee) –  Wheat Ridge, COJanuary 4, 2019
Fast Paced and if you are in a hospital you have a lot of hand on and combative patients that you are dealing with and got to be on your tip of your toes at all times and be alert. you will work a lot of hours i manged working 16hr shifts all the time averaging 150hr or more every two weeks. Great management.
Pros
Great Management
Cons
A lot of hours to work for anyone.
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5.0
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Great job to work at
Security Officer (Full-time) (Former Employee) –  College Park, GADecember 27, 2018
This was a great job to work at but they have their favorites . Your job is not secure so if anything medically happens be aware other than that it’s cool
Cons
Short breaks
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3.0
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A different and fun experrience.
Customer Service Security Agent (Former Employee) –  Seattle, WADecember 18, 2018
HSS had a short term contract with SeaTac Airport. The contract was not renewed at the end of it's term, therefore the contract came to a end and so did the job. A typical day involved divesting passengers of restricted items before they interacted with the TSA officers. The fellow employees were nice. The managers were fair-minded. I took the job just to have something to do. The most enjoyable part of the job was the interaction with the travelers. I received a 'booster-shot' of patience.
Pros
You could pick your schedule and trade with others
Cons
Mostly on your feet all day
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1.0
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Not for long term
Security Officer/Trainer (Former Employee) –  Denver, CODecember 12, 2018
Company has poor communication. not respected by other companies and employees they are in charge of providing security for. Good job for older people seeking a job to past time.
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2.0
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HSS was ok
Security gaurd (Former Employee) –  Phoenix, AZDecember 10, 2018
HSS was ok at first when I started. But, after some time things changed. It was fast paced but the client staff was disrectful of the security staff at times. The ER was the worst at times.
Pros
None
Cons
Pay
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1.0
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Don’t do it
Security Officer (Current Employee) –  TexasDecember 5, 2018
Since I’ve started working for HSS it has been fine but what they don’t tell you is that you have to wait a whole entire year before you can receive PTO. The managers are terrible, they are always under staffed at the hospitals, there is a lack in communication. It’s always some BS with this company like they’ll try to feed you a bunch of stuff like change is going to happen that there is going to be big things coming up but it never does. I wouldn’t recommend anyone to work for HSS unless you’re desperate for a job.
Pros
Decent benefits
Cons
No PTO until after a year of employment with the company
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do not work there
Security Officer (Former Employee) –  Mission Viejo, CANovember 30, 2018
always short staffed
manager leads by intimidation
negative workplace culture
hardest part is max work minimum pay
nothing was enjoyable about working there
Pros
none
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4.0
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Creates secure environment
Security Officer (Current Employee) –  Atlanta, GANovember 28, 2018
Creates secure environment that are in full compliance with the Department of Homeland Security and Transportation Security Administration's requirements. Protects the integrity of Sterile and Secured Areas, and quickly responds to unauthorized access. Patrol fence lines, Secured Areas and Airport Operations Areas, so airport can operate without interruption.
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4.0
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Keep in mind, this is Contract Security
Site Supervisor (Current Employee) –  Pearland, TXNovember 27, 2018
So, like any contract security company, priorities will change based on what the client needs. At one facility you may only do Security, at another you may do Security, Patient sitting, maintenance work, etc.

In my experience HSS is a company on the rise, and growing quickly. Maybe too quickly for their hiring process to keep up with, but that's got a lot to do with the credentialing process required by hospitals.

The leadership, from what I've seen, is almost exclusively positive. Like any business, you'll have some employees/supervisors that don't put in much effort, but that hasn't been my experience.
Pros
Support from management, training, advancement
Cons
It's contract security, so job security is dependent on client satisfaction
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5.0
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High expectations for all employees
Vice President of Human Resources (Current Employee) –  Denver, CONovember 20, 2018
Nice corporate office layout, dedicated hardworking employees, heavy workload, focus on growth in key markets and business lines. I enjoy working with a great team of professionals.
Pros
Great leadership
Cons
Heavy workload
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3.0
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Fast Paced
Security Patrol Officer (Former Employee) –  Denver, CONovember 13, 2018
Job was somewhat stressful and a lot of walking required. a typical day consist of walking to patrol the facility or items prohibited in the courthouse.
Pros
good mangement
Cons
no parking pass
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4.0
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Very nice company
Security Officer (Current Employee) –  Clinton, NCNovember 9, 2018
The company as a whole cares about its emolotees and the customers they serve.The employees are encouraged to work together to achieve the company goals.
Pros
Good working conditions
Cons
none
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5.0
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na
Security Officer/Supervisor (Current Employee) –  Walnut Creek, CANovember 1, 2018
Over all working here was great. My first security job and spent 2 years there and was apply to be sub supervisor if needed. Good first time job expense as a security.
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4.0
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competitive work
hand wand and pat down employees (Current Employee) –  atlantaOctober 26, 2018
Job is consistent, but management is unorganized in office, would be better if they will offer paid vacations to part time employers. Also some will come to work late every week and some supervisors don't even care. You will get hours if you want them. But management needs to be more professional and organized than it needs to be,
Pros
discounts, may be asked to work overtime
Cons
no paid vacations, and it takes longer to move to part time to full time
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5.0
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Workplace
Healthcare Security Officer (Former Employee) –  Hilo, HIOctober 24, 2018
HSS. Is a well rounded and premier company to work for, they will supply you with skills to perform well on the job and career advancement in the company, and has lead to many advancing on into law enforcement.Great management and great place to work.
Pros
Good benefits
Cons
N/a
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1.0
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Bottom of the barrel
Security Officer (Former Employee) –  Phoenix, AZOctober 22, 2018
No advancement unless it benefits admin. Waited three years for first raise....got eleven cents. OJT is classroom only, newbies don't even know where the posts are. Seniority means precisely nothing.... unless it benefits admin. Poor staffing, cheap uniforms, the list goes on.
Pros
It's a (small) paycheck
Cons
See review
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1.0
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Stressful
Former employee (Former Employee) –  Atlanta, GAOctober 21, 2018
This job will stress u out if u work in the Atlanta area. This is not a secure job they will fire you for any little thing . So u have to be on your toes at all times . The supervisors treat u like kids and they will snitch and get u fired for any little thing . They don’t give second chances . And the management in the office shows a lot of favoritism and they never scratch your back even if u scratch theirs . Very high turn over rate
Pros
The pay and benefits
Cons
Shorts ahh breaks . Poor management, over worked
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5.0
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Professional place to work
Security Officer (Former Employee) –  Salt Lake, UTOctober 18, 2018
Good place to start your future to become a police officer. Alot of overtime and they always professional in everyway. Good place to meet respected people at the airport and receive alot of professional tranning. Supervisor are very strict but it's for your best interests.
Pros
Stress free
Cons
Short break
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3.0
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No raises, my Manager was fired, not a happy place
Security Guard (Unarmed) (Former Employee) –  Walnut Creek, CAOctober 15, 2018
Too lax, no oversight, no benefits. There was little support or positive feedback for anyone, including our Manager. The corporate office was less than an hour away but we never had anyone visit. We were contracted by a major hospital chain but no one had received a raise in 7 years.
I enjoyed helping the patients, doing outside patrols, keeping my skills up in First Aid, use of the AED's and self-protective methods.
Pros
Exercise, uniform
Cons
Not enough training for new staff, never any positive feedback
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Overall rating

3.2
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