Surveillance Investigator (Former Employee) – Broussard, LA – January 11, 2014
You are not a valued employee at this company. You are only as good as your last assignment worked. The company only cares about their bottom line "Profit Margin." The operation management seems to forget, in this industry of insurance fraud, it is not about how many cases you push out, it is about the quality of those investigations you conduct. The company only cares about the frequency of video obtained for example; a claimant breaking restrictions lifting 500lbs is valued no more than a claimant retrieving mail from their mailbox. As a whole, the company has lost many of their top clients due to this practice. They refuse to recognize the amount of work their employees make to conduct quality investigations. If you choose to work for this company you will make money, but only if you work 65+ hours a week. A typical work week will consist of several changes to the schedule daily and an average of 1000 miles a week of travel. A typical assignment can last up to 20+ hours in a single day (Travel, On-site, Report). The company has a high turn-over rate and refuses to give raises to keep quality investigators. The company hires low quality investigators in order to keep salary ranges low. Management is deceitful and vindictive. The company has also recently been sued by former employees over the deceitful practice of overtime pay. I would not recommend this company to anyone. There are many other quality investigative firms that will not choose quantity over quality
Paid on time, money is here (but only if you work a lot of overtime)
Lack of personal life, daily changing schedule, poor management, lack of career mobility, forget about a raise
Security Officer (Former Employee) – Lafayette, LA – January 13, 2019
Hub was a great company to work for. I worked 7 and 7. I worked 12 hour shifts. I would work 12 hour shifts. I worked from 5am to 5pm. I learned a lot about many people. I signed in workers going offshore. I signed in many truck drivers. I had great mangers at HUB. There was no hard parts of my job at HUB.