Hub is a respected leader in the insurance industry
Customer Service Representative (Former Employee) – Roseville, CA – July 13, 2018
Hub offered excellent benefits and a very nice working space. My manager was a wonderful woman who always took everyone's best interest to heart. The corporation was well run as a whole, and it was a perfect job in the insurance industry.
Excellent staff and benefits
Very stressful handing untruthful clients and large customer base
Anonymus (Current Employee) – Location – June 21, 2018
Top-heavy, extremely disorganized insurance company. Poorly-led and operated. Turnover rate is very high. Reputation within the industry is poor. Benefits package for employees is terrible. Nepotism is rampant. Only positives are flex-time and nice facilities.
Account Manager (Former Employee) – Chicago, IL – June 5, 2018
Employees are extremely under appreciated. Leadership would like to have prospective employees believe that there is room for growth at HUB, but that could be further from the truth. Many employees are overworked and underpaid. The only way to succeed at HUB is to become a favorite or be related to someone on the executive board, otherwise you're treated poorly.
Great atmosphere..friendly co-workers..no micro managers.
Administrative assistant (Former Employee) – Madison, MS – May 14, 2018
Relaxed work place. Minimal supervision and good managers. Friendly co-workers. This was a really good place to work from a contract employee stand point. Regular full time employees seemed happy, content.
Account Manager (Current Employee) – Shreveport, LA – May 4, 2018
I have enjoyed my time at HUB International, but feel it is time to move forward. My experience has been wonderful and I have learned so much. The people are great and everyone gets along well. Most of the team loses their earn PTO due to the work load. That could be because we all have high standards and a lot of work ethic. Pretty stressful most of the time due to the heavy work load.
Great people. Many different work tasks that are sometime fun for me.
Very heavy work load and unable to use PTO much. Not much structure.
Good Place to work if your willing to accept the minimum wage
Customer Service (Current Employee) – San Juan, PR – April 29, 2018
While I worked with this company, the managers are polite but be careful like in any job, if you don't do as they said they are used to retaliation. Managers keep their hard feelings on anyone and are very immature. Company policies are very strict, with low pay rates, colleagues are very rude even the Human Resources Manager. They are looking to hire straight college students just to take advantage of salary requirements. Overall, this place is good for learning but not a place to stay for good. You have to be the son of someone with high authority to see progress with this "company".
Immature Management, Retaliation and Poor Work Environment
At Hub I work on small to large commercial accounts. Most of which are construction. I do the marketing of the policy lines at renewal. Working with the company underwriters on pricing and commission amounts. Once the renewal quotes are received, I pull together the proposal the Producer and/or Account Executive use to present the package renewal. Once approved by the insured, then I would contact the underwriters to bind the coverage as quoted or with changes. I am back up to the person that handles the day to day things that may come up for an insured. Issuing certificates, making policy changes, or setting up new lines of business.
There is no real growth available at Hub. As a Client Services Agent, I would probably be a Client Services Agent forever.
Riverside - Cash App Analyst (Current Employee) – Riverside, CA – April 20, 2018
They'll hire you but they don't train very well and then blame the employees for doing a bad job. Their bad managers just get moved around instead of receiving better training or getting replaced.
Overall the company has good culture but they also don't believe in pay increases. Last year I received an annual bonus of $0.30 and this year I was informed I won't be receiving an annual bonus because I had earned a promotion a few months back.
In a very small town in Montana we maintained a large list of clients, the co-workers and management made the job more enjoyable. The amount of work-load per pay was not even. Better compensation would have helped to keep us around longer.
Good place to work if you are placed in the correct role
Client Manager (Current Employee) – Pittsburgh, PA – April 3, 2018
Employee Benefit manager is good. HUB offers good service and resources to it's clients. The culture is casual depending on which department you work for. Management is attempting to place highly skilled people into positions for which they may be too skilled. There is a culture of distrust and disrespect between the purchased companies.
Office Administrator (Current Employee) – Pueblo, CO – March 28, 2018
I was excited to hit the ground running. I was promised promotions if I worked hard and got my insurance licence. I jumped in with both feet. Learned the job I was hired for as Office Administrator. I also jumped into books and registering for my license in Insurance. I worked very hard and passed with flying colors after one test. I began applying for promotions and was told that I should focus on the job I was hired for not the job I want. WHAT!? After a year of working in this entry level job, I was reprimanded for being too ambitious and wanting to move up in the company. The office manager made if very clear to me that I was too focused on moving up. Never in my life have I ever been faced with people treating ambition as a negative thing. .