Poor management, unfair, each Hub office operates differently
Never knew for sure (Former Employee) – Boise, ID – October 21, 2018
Job ad makes it sound as though you will be working for a large corporate office, but you are not, you are working for a separate office of its own under hub that are each different in their own way and are allowed to be as long as each office abides to the corporate Hub rules & are profitable. Makes for a hostile environment & poor management because the "higher ups" truly have no idea what is exactly going on in each office. They just assign someone within each office to be "office manager" so they have a slight connection to the employees. I worked in a ma & pa office, literally. Sooooo much family drama within the family that worked there... very disturbing. Because of that structure I felt like a nobody, not important. I didn't even have a real title for my position in that office, hub corp said i was acct manager, but the office itself had my title as "customer service representative" even though my job description was 100% acct manager. also, Its was BS cause the Hub corp rules applied 100% to me and other employees that were not in the true family, and the rules No way applied to them (mom, dad, brother, sister) many, many, many times they even brought there kids in the office all day during working hours 8-5 running around the office, loudly, was like a daycare!!! Awful!!!! No feeling of job security because if anyone was to be cut, let go it would for sure be the non-family member. BE CAREFUL working for "Hub" because every office is different in sooo many ways! and the higher up management doesn't care, they do not have your back unless your an officemore... manager. I worked in that hostile, drama office for nearly 2 yrs and i was forced to quit because they wouldn't let me make up time or work w/ me so that i could go to few dr appts that i had to go to after my major surgery. Yet the family was able to come & go as they pleased (bring kids in all day during summer & no school days!) and as they needed. It was Awful too that even the higher up I approached regarding my medical appt needs for the short time agreed with the family office managers and literally told me in email I can either quit or continue my M-F 8 to 5. I'd never recommend working for Hub, no security or fairness.less
Loved working at HUB international. I got to work with a great group of people who were friendly and eager to help me with anything I needed. I was able to keep busy with projects that other co workers needed.
Totally professional, friendly and fun place to work
Account Executive (Former Employee) – Hauppauge, NY – October 2, 2018
Excellent company to work for. Company offered excellent benefits . Always offered opportunities for personal growth through various training sessions, Corporate & Departmental meetings. Annual increases and performance reviews.
Sales Executive, Client Benefit Plans (Former Employee) – Grand Rapids, MI – September 18, 2018
Not for the faint of heart, very demanding but very financially rewarding if you apply yourself and have drive. Lots of play time offered, but discipline is necessary to make your goals - or you are out.
It's a nice place to work, however, people have a lot of responsibilities and expectations and management is not working with staff to provide a balance. Lots of work will be thrown at you with very little help and of course with very high expectations. Employees for the most part are overwhelmed and not very happy.
Great Environment, Charity Events, Great Office Manager
Overwhelming amount of work with no help, lack training
Assistant Account Manager (Former Employee) – San Francisco, CA – September 13, 2018
Not for the faint of heart, Very fast paced environment and a lot of micromanagement. High expectations with little explanation of what to do. Too many people working on accounts but not working in tandem so there is a lot of overlapping with the clients.
Data Entry (Former Employee) – Coppell, TX – August 20, 2018
Clock in---grab a cup of coffee. Greet anyone that may be grabbing a cup as well. My cubicle partner normally doesn't show up for another 30mins. Log-in into all work desk apps. Prioritize my work load. Check emails and make necessary responses. Wait for work load to be generated by lead. Take my first 15 min. break by 10:30am. Lunch is schedule for 12:30pm. I have a whole hour to eat or sleep. I take my last 15 min. at 3:00pm. Clock out at 5pm and leave for the day.
Premium Payable Specialist (Former Employee) – Riverside, CA – August 10, 2018
Pay is not comparable to the amount of work that is given. The manager is incompetent & chose to hire & favor her former coworkers & friends. Typically I would come into work, check my emails, then work on my tasks in our companies task master program. I really enjoyed the people that I worked with, not management, but the people at my same level.
Hub is a respected leader in the insurance industry
Customer Service Representative (Former Employee) – Roseville, CA – July 13, 2018
Hub offered excellent benefits and a very nice working space. My manager was a wonderful woman who always took everyone's best interest to heart. The corporation was well run as a whole, and it was a perfect job in the insurance industry.
Excellent staff and benefits
Very stressful handing untruthful clients and large customer base