Questions and Answers about Humana

Here's what people have asked and answered about working for and interviewing at Humana.

View all 135 questions about Humana

What would you suggest Humana management do to prevent others from leaving?

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30 answers

Humana needs to be aware of the hiring practices within the market. The managers are not qualified for the position in which they are hired.

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Learn what a CRM is and invest in implications to provide better experiences for callers and associates. All major compaies that function on high levels of customer service in the 2000s use current software and invest in employee feedback as their #1 plan for success.

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The hospital is not the problem. The problem in any hospital is management. The ones hire the employees is not capable or do not have the preparation for the position . That happened in all corporation: friendship, favoritisms, family and a very, very poor management. They do not care about human being is just MONEY

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Humana Government will not heard any suggestions, so it's a waisted of time to even suggest anything. A awful group to work for.

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Hire internal

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Help team members who want to move up in the company. If you voice you want to move up nothing ever gets done. They could give you more tasks to do that would help you excel in a new role if you applied.

Have FLL’s actually do work. The FLL’s in item entry basically do nothing all day besides talk amoungest themselves or surf the internet buying stuff. They should be responsible for working in the queues too, same as TL’s. If you make a process suggestion nothing ever gets done or implimented which is really annoying.

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Have Front leaders and Team leads really work instead of just talking all day to each other not doing work

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Give us back our salary Please!!

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Get rid of those Front line leaders they are power stricken

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I worked for Humana at home for 5 years with a good work history. I left on good terms for an opportunity to learn something new related to Medicare. I applied for a position that was posted. ( it was the same position I left after 5 yeats) they turned down my application. I had great managers who I'm sure would give me a great reference. They said they I'm no a candidate for the position. I'd like to know why I don't qualify for rehire. It would cost them less money because I would not need much training and could get up and running...the position is still posted. I'm really bummed as I enjoyed working with all my team mates and had great managers.

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