Humana is a Great Company to work for, they offer good benefits, concern about your well being, health and believe in diversity. Working with internal, external partners and co-workers was great. I have gained exceptional knowledge and skill set within the Medicare and Commercial business. Hardest part of my job was not being able to help the members' . A day at work consist of meeting and greeting my co-workers, getting breakfast, going over new products, working within the different systems, making outbound calls and taking inbound calls. Working with Judges to insure correct benefits has been applied, and review adverse determination.