Questions and Answers about Huntington Bank

Here's what people have asked and answered about working for and interviewing at Huntington Bank.

View all 49 questions about Huntington Bank

What would you suggest Huntington Bank management do to prevent others from leaving?

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Have your LOWER branch staff (ie, tellers & BRBs) evaluate their management & district management. Then LISTEN to them.
Management is corrupt, but as long as the lower staff is producing & the branch numbers are being met, it doesn't matter. Bullying, breech of policy & manipulation happen on a daily basis.

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Have them under go psychologically evaluations.
Mine has two personalities.

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I suggest placing professional people in management positions who not only care about the customers and sales but also the employees.

Answered - Universal Banker (Former Employee) - Charlotte, MI

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Listening to their direct reports and utilizing their talents more effectively. If you have a colleague who excels at every task that they’ve received and has expressed that they are no longer being challenged, then help them get to where they want to be. There are numerous other things that management could do, but this post would go on for quite a while.

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Manage with positive reinforcement as opposed to negative.

Answered - RTM/ Sales Manager (Current Employee) - Columbus, OH

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The customer surveys became too important, and have impacted employees morale to the point of desperation

Answered - Banker (Current Employee) - Green Bay, WI

1
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Surveys are important, but when you the majority of offices are scoring less then 65% and you hold the manager accountable, it is the rest of the employees that feel the heat.
Review how you score the evaluations, they make life needlessly stressful.

Answered - Banker (Current Employee) - Green Bay, WI

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Treat employees as more than a number, practice understanding, better leadership, invest in employees advancement, mentor programs, cross-training

Answered - Process Administrator (Current Employee) - Flint, MI

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The more training you have, the better your compensation should be. There is so much to know and to remember, and if we have to have more training, there should be appropriate compensation for that knowledge. Make the incentives based upon quality scores.

Answered - Customer Service Associate (CSA) 1 (Current Employee) - Holland Operations Center, Holland, MI

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Value your employees

Answered - Relationship Sales Specialist (Former Employee) - Columbus, OH

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