Work wellbeing score is 74 out of 100
4.0 out of 5 stars.
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Hyatt Employee Reviews

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United States7,858 reviews

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3.8Work-Life Balance
3.8Pay & Benefits
3.7Job Security & Advancement
3.7Management
3.9Culture

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Found 7,858 reviews matching the searchSee all 11,076 reviews
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Lots of fun to work at this hotel .

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The most useful review selected by Indeed
Nice place to work great staff.Hotel is jn good condition.We have a good mangement staff willing to help at any time..We have a few cook outs during the year we also have birthday parties every month .

Pros

Godd discounts on food

Cons

Break always cut short
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Fun workplace

Fun environment working in hotels and great benefits and culture. I would love to work here again if my career path aligns as I’ve learned a lot of new things.

Pros

Free lunches
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Hyatt insights

Based on 3,646 survey responses
What people like
  • Clear sense of purpose
  • Ability to learn new things
  • Ability to meet personal goals

Productive

What is the best part of working at the company?Team work spretTaker of staffMore benifts provideWhat is the most stressful part about working at the company?There is nothing stressful thing that much
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Enjoyed my time there

Great place to work with opportunities for advancement. Lots of turnover. Management supportive of employees. Can be mandatory overtime which is difficult to schedule.
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Excellent company to work for

Everything is great about Hyatt. The Company truly cares for its employees great benefits, free and discounted room nights. Nice to be a part of the Hyatt family
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Good place to work

At the front desk, it's obviously stressful because of guests but the team is good and with cohesion the shifts aren't difficult. Management for the front desk was great, they'd have your back and help you with mistakes.
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Overall experience when the guest told me !!Thanks for the best food and the best service!

What is the best part of working at the company?Everybody family!Honest company!Souchef and managers big hearts and great values!everyday learning!!Big dreams working hard!HyattWhat is the most stressful part about working at the company?When waiter loss tickects when rush timeWhat is the work environment and culture like at the company?Diferente culture working togetherWhat is a typical day like for you at the company?Tipical day and no rush!!clean everything and restock!!
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Unfortunately It was like working in some high school run job.

What is the best part of working at the company?There were some great purple there. Only one good manager of maintenance (Chief Engineer). As for the Hotel Manager, Assistant GM & Housekeeping Manager. All were very unprofessional. I was very surprised to learn. I have a feeling it was unique of this hotel. As I found Hyatt overall as a guest in years past to be a decent place. What is the most stressful part about working at the company?The managers were very emotional in their performance. As a Manager myself with over 20 years experience. I was disheartened to see such an unprofessional team running a very successful hotel chain. I left the company fur a better opportunity elsewhere that I am truly badly with. What is the work environment and culture like at the company?Unprofessional, knee jerk reactions to issues, inconsistent application of processes, Hotel GM who was rarely there. Consistently late in and early out Monday > Friday. Which set the time for the front line managers who lacked integrity and took advantage of his absence.
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The good is in the name. The bad is management.

I had no training for any programs or policies. I learned by trial and error and the mood of my GM. I had to make a much more warm welcoming environment for our guests than what was offered by the GM. The hardest part was never knowing what mood my GM would be in and how his moods affected the hotel, housekeeping, maintenance ect... the most enjoyable part of my job was my hardworking coworkers - the housekeeping staff are amazing! AMAZING!

Pros

Dressing extremely casual

Cons

The GM
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Decent Job

The job is simple, easy and the pay isn’t bad. However, if you work part time, get ready to not be put on the schedule when the hotel occupancy is low. You’ll be lucky if you can pick up a shift from your coworkers. Some of the management tend to be petty, so you may have to kiss up to some. Another concern is safety. At one point, cars were getting broken into and tires were being slashed. Don’t expect the company to do anything even if the burglary happened on their property.It’s a good job but be careful if working overnight.
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Great Place to Work

Great team members, and managers definitely respect that you have a life outside the office. Training may not be the best but open door policy of managers really helps in clarifying projects and understanding what is expected.Since it is a very large corporation, sometimes it seems that projects big down in the decision making process and it can be hard to feel like you’ve “accomplished something.”But overall a great place to work.
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Good comapany

Fun place to work. Challenging and rewarding. Best hotel I’ve ever worked in. Wanted to stay longer but had to relocate out of state. I got pretty much all my experience as a manager there
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A very great experience working there

What is the best part of working at the company?Very clean setting and very nice place What is the most stressful part about working at the company?Nothing at all I liked the jobWhat is the work environment and culture like at the company?Very cool and relaxing environment What is a typical day like for you at the company?Busy but easy days love my job
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Great environment, but they could use some help with change

Great place to work. They lack focus on career advancement. They will fill in a shift just to fill a shift. They could do better on focusing on A Team Players.
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easy

there is not much room for growth but easy job. pay is not great but culture and benefits are good. 12 free nights at hyatt hotels for full time employees
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Great until they decide they don't need you

I loved working at Hyatt during the time I was there. My coworkers were friendly, the work was simple, and I felt like I was contributing. Then I was demoted out of nowhere with no warning as to what I did wrong beforehand despite being told repeatedly before then that I was doing well. Not only that, but a coworker of mine (my roommate) was fired the same day because he "didn't seem to like the job." This happened the day before Thanksgiving after I'd given an entire extra shift to fill in for a sick coworker and we both gave unplanned extra hours to help clean the storage after the owner of the hotel complained. This was a same day firing for my roommate, too. He wasn't allowed to finish out the planned schedule, so not only was I demoted, I would have been running our section the rest of the week by myself. Right before the holidays.I was planning on being with this company for years but I couldn't show my face again after that. Awful management, which I hate to say because this was a manager I thought I genuinely trusted.Avoid at all costs.

Pros

Simple work, free breakfast

Cons

Literally everything I just said in the review
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Management needs improvement

The management is bad at communicating when you need something from them. They also make a lot of costly mistakes for their employees. They've messed up people's paychecks numerous times for example.

Pros

Flexible scheduling

Cons

Payroll problems, dishonest management, unrealistic expectations
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Fun

It was and great place to work very enjoyable and the best part was free food and great co workers this is a great company you should want to work here
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Terrible experience working there

What is the best part of working at the company?Terrible management. A lot of drama. And the pay is not that goodWhat is the most stressful part about working at the company?Management of the hotel. Really rude people.What is the work environment and culture like at the company?The GM manager was always rude to everybody always screaming at people
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No union at the time

I worked here in the early 2000’s and they worked you like a dog. Sometimes we were ther til 8 pm when we would start at 8am. The tips were good if you could get them before the bellman would steal them. We had free breakfast and lunch. Wish the Hyatt had a union back then….
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Disorganized

No real training. Orientation drifted into inappropriate comments from high-level personnel. Locker combination didn't work when brought on board, and no attempt apparently made to rectify it. The job was easy enough, but coworkers ran the gamut from lovely and kind to absolute nightmares to work with. Serious scheduling issues in department: I was the only one clopening every week and colleagues frequently left posts for upwards of an hour with no explanation. Sanitation and safety concerns at time of employment and not an apparent priority.
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Overall rating

Based on 11,076 reviews

Ratings by category

3.8 out of 5 stars for Work/Life Balance
3.8 out of 5 stars for Compensation/Benefits
3.7 out of 5 stars for Job Security/Advancement
3.7 out of 5 stars for Management
3.9 out of 5 stars for Culture

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