Hyland Software Employee Reviews

3.5
Overall rating
Based on 43 reviews
Ratings breakdown
511
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4.0
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Fun place to work
Employee (Current Employee) –  Westlake, OHMay 30, 2018
Hyland Software is a fun place to work and there are many opportunities within the company (with a caveat). Stay within a department and you may potentially advance in both pay and position. However, move from one department from another and you may experience the opposite. Setbacks in fact.

Work-life balance is excellent and management is usually flexible when it comes to taking time off. Just don't expect great salary/wages. Pay raise are almost non-existent. Westlake area is expensive, Cleveland is starting a trend to improve parts of the city, but it's not quite where it should be and it's getting expensive. Don't expect to live in a trendy neighborhood while working for Hyland Software.
Pros
Work-Life balance
Cons
Pay
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2.0
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Great for college kids who fit into the culture... otherwise...
Quality Assurance Analyst I (Former Employee) –  Westlake, OHMay 1, 2018
Having worked in several positions at Hyland over the course of six years, I feel I have experienced all that the company has to offer. So when I read reviews talking about it being a big "Boys' Club" and about the different cliques and how you're viewed as an outsider if you're not a part of it, I was nodding my head in agreement.

Hyland enjoys a public persona similar to places like Google and Apple. Just like those companies, the truth is buried somewhere amidst the stories of big Christmas parties, free beer, slides, and Nerf gun battles. The truth is, most of that stuff has been toned down over the years because Hyland is trying their best to reinvent themselves as a "serious" company, rather than the happy-go-lucky playplace for college kids they've become known for.

That means reorganization. Most of the original chairpersons and management have retired, and the only thing these new managers have carried over from their time spent under the Originals is shameless and in-your-face nepotism. It varies from department and team, but it's always there. If you work for a particular individual, you'd better learn everything that they're into and either get into it yourself (video games, sports, food, etc) or be able to fake it, because if you're just that guy who keeps their head down and works hard, even putting in extra hours or coming in on the weekends, you won't get noticed. Worse, you'll be so invisible that when it comes to the aforementioned reorganizations, you'll get left behind or given the worst position available.

Quite possibly the worst of all is that
  more... you will see the vast majority of employees goofing off on YouTube or ESPN.com, playing MMOs or browsing Reddit while you are hard at work. It's very discouraging, and it's no use saying anything to the managers, because lots of them are guilty of this as well.

Hyland is a good place for a newbie or college graduate to get their feet wet in a software company, but unless you're willing to deal with below-average pay, a terrible health plan, and navigating the waters of favoritism, it's not worth planning a long career there. It's very easy to get caught up in the hype, as I did, but once you step away and the Kool-Aid wears off, you see it for how it is.
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Pros
Relaxed atmosphere, "campus"-style layout, bonuses are decent
Cons
Heath plan is atrocious, nepotism, below-average pay, can be "clique"-ish
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3.0
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Great work environment, OK compensation
Software Engineer Intern (Former Employee) –  Westlake, OHApril 24, 2018
The work environment at Hyland is better than any other Software company in the area. Very relaxed and highly collaborative. Most teams follow an agile practice with daily standups. Co-workers are great and everyone in management is approachable, even the CEO.
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1.0
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Might be OK straight out of college
Technical Support (Current Employee) –  Bloomington, MNApril 6, 2018
I am an employee only due to acquisition. They massively cut vacation - basically non-existent if you need to use time for illness or children. Cut back on any perks like work from home, etc.
Cons
Many
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3.0
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Great entry level company
SOFTWARE QUALITY ASSURANCE ANALYST (Current Employee) –  Westlake, OHMarch 18, 2018
Great company to learn the software industry. Growth for entry level employees is great but starts to stagnate once you hit a certain level. Growing company with great perks for younger employees.
Pros
Flexible work schedule
Cons
growth opportunities and pay
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2.0
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Not open with employees
Quality Assurance Analyst I (Current Employee) –  Westlake, OHFebruary 27, 2018
Over the past 18 months R&D has been undergoing a substantial re-organtization. Although we have been told everything would be presented to everyone, not much has. Many closed door meetings happen with leadership coming out ahead of the individual contributors. Employees have been told that everyone would be evaluated individual, but when it comes to actual evaluate a team, sweeping changes are made to everyone outside of leadership.
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3.0
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Overall Assessment of Hyland
SENIOR BUSINESS CONSULTANT (Current Employee) –  Westlake, OHFebruary 19, 2018
I have worked for Hyland Software for almost 6 years. The work culture, flexibility and work life balance are excellent but you sacrifice pay in exchange for those things.
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1.0
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Good people, lots of issues
Document Imaging Specialist (Former Employee) –  Lansing, MIFebruary 17, 2018
It's a 40+ hour a week job the requires you sit at your desk, don't talk, and stare at your computer for 8 hours with total accuracy. It's not a hard job but it will mentally and physically drain you, especially when you have a deadline and have to come in on the weekends. You do get 14 days paid vacation but those are also the ONLY days you get off, no matter what you use them for. Sick, emergency, or vacation, if you go past the 14 days you get in trouble. Then there is also the times when there isn't enough work in the office and you have to take mandatory days off, but if you don't have any paid days off left then you are forced into unpaid leave. But easily the worst part is the pay, which is just above minimum wage. NO ONE can live off of the pennies they pay you.
Pros
Good people, snacks and drinks in the break room, company outtings
Cons
Pay, personal/vacation time, working weekends, forced unpaid leave
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3.0
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Ok as an entry level job for experience
Developer II (Former Employee) –  Westlake, OHFebruary 16, 2018
Very few people stay here longer than a few years. It’s good for gaining experience, but they try to mask the long hours and relatively low pay by offering soft benefits (on-site gym, daycare, occasional parties). I think it’s ok for recent graduates who are still used to working late finishing up projects, then having drinks to celebrate. But if you have a family or want to work a 40-hour week, there are better options. There’s also issues with management - many managers have great technical backgrounds, but fall short when it comes to management itself. Developers should be more valued to encourage more to stay in the trenches, rather than moving up to management.
Pros
Flexible hours, young atmosphere, on-site gym and daycare
Cons
Relatively low pay, long hours
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2.0
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Changes and not for the better.
Developer (Current Employee) –  Westlake, OHFebruary 12, 2018
R&D management is struggling with organizational change, making poor choices and eroding the employee friendly culture that once made this a great place to work. Shifting to top-down, do it and don't question it mentality.
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4.0
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Started with a great opportunity that changed
Emerging Markets Analyst (Former Employee) –  Cleveland, OHJanuary 10, 2018
I was hired directly by the CTO and once he retired my initial job requirements changed tremendously which is why I decided to look for another job in the fashion industry that was still sales related.
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3.0
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So-so
Worker (Former Employee) –  Westlake, OHJanuary 8, 2018
I think Hyland believes they are a great place to work, but in reality, their mid-level managers are just technical people who were promoted because they were good technically; they have no skill or aptitude for managing others. They jealously guard information away from their direct reports, even when the information is necessary to do the job.
Pros
Flex time
Cons
Poor mid-level mgmt. Shameless nepotism - you can't get ahead if you don't have the right last name.
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4.0
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Productive and fun place to work
Solution Architect (Current Employee) –  Lenexa, KSJanuary 6, 2018
Laid back atmosphere and good work / life balance. They put the culture and employee first. I do have concerns about their philosophy regarding software design but the good thing is they put the customer first.
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3.0
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I am not a naive college student
Sr. Solutions Architect (Current Employee) –  Westlake, OHDecember 26, 2017
They pretend to offer a life balance. It looks nice to new graduates, because the culture pampers the employee. Experienced personnel find it very annoying and would rather earn their place and not be catered to like a baby.
Pros
Health benefits and the community for new college grads.
Cons
Caste system. Only like employees that have been there for ever for advancement.
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5.0
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Very good company
Director Imaging Services (Former Employee) –  Westlake, OHNovember 27, 2017
Great place to work for software development folks! They have a strong growth record which should continue for at least the next few years. I recommend the company!
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3.0
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Who you know
Technical Consultant (Current Employee) –  Westlake, OHOctober 12, 2017
Hyland tends to be a clique driven culture. If you're part of the "in group" you'll rise quickly. If you aren't, you will stagnate. I think they are a fantastic software development company; however, services seems to lack vision and they tend to set unrealistic project deliverables/deadlines more often than not.
Pros
Fun environment if you're in your 20s
Cons
Not so fun environment if you're not in your 20s. Expect lower than industry pay.
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5.0
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very nice work place
QA Analyst II (Current Employee) –  Westlake, OHSeptember 26, 2017
very nice work place and all the team members. I learned a lot from here. I got in here as a manual tester and I learned automation with the help of them. I really appreciate....
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5.0
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Great place to work
Project Manager, Internal Solutions Team (Former Employee) –  Westlake, OHAugust 30, 2017
Hyland has a great employee atmosphere. The people, business and day to day are all wonderful. If you get lucky enough to get the opportunity to work at Hyland, take it!
Pros
Atmosphere, Culture, Training
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3.0
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Relaxed environment but lots of change
PROCUREMENT SPECIALIST (Former Employee) –  Lenexa, KSAugust 29, 2017
Lots of change so not sure where they are going, but its been a difficult road so far. The original Perceptive people are among the best. Hyland and Perceptive together is the best acquisition yet. Wishing them the best
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4.0
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Excellent place to work
Senior Project Manager (Former Employee) –  Westlake, OHJuly 12, 2017
Strong company with aggressive management. The company has a very strong culture that all new employees should consider before becoming a member of the Hyland team.
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