Satisfaction depends on position
Support Services Representative (Former Employee) – Lubbock, TX – February 13, 2019
Some employees here think that this is the best job they've ever had. I disagree. Top management treats employees like "Expendable Crewmen" on a 60's sci-fi TV series. Compensation package for me was good, but oh, what you have to do to get it. Workplace rules that at times change hourly, incompetent middle-level management, underbid contracts, workplace tools that don't work half of the time, unceasing "training" you must perform mainly to satisfy the Legal department. Overtime that was forbidden without approval, but you couldn't contact the required supervisor most of the time, and got a verbal reprimand if the work didn't get done. I was part of a "package deal" negotiated by IBM with my previous employer to "transition" us and maintain their service level without suffering mass defections and paying millions in severance. My position was guaranteed for 1 year. At 13 months 70 of us (out of 220) were given 90-day layoff notices. Some of us were not replaced, some were, with high-school grads on 3-year contracts at less than half of my annual pay..