Ibex
49Low
3.0
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Ibex careers and employment

Work happiness
Scores based on about 319 responses to Indeed's survey on work happiness
49
Low
Work Happiness Score
Low
Do people feel happy at work most of the time?
60
Compensation
Below average
Do people feel that they are paid fairly for their work?
60
Achievement
Below average
Do people feel they are achieving most of their goals at work?

About the company

CEO
Bob Dechant
Company size
more than 10,000
Revenue
$1M to $5M (USD)
Industry
Telecommunications

Jobs

You’re seeing all 66 jobs at Ibex because we can’t find any available jobs at Ibex close to Ashburn, VA at the moment.

Full-time

Sales Representative

Charleston, WV

16 hours ago
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Full-time

Quality Assurance / Process Improvement Manager

San Antonio, TX

1 day ago
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Full-time

Quality Assurance / Process Improvement Manager

Bend, OR

1 day ago
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Full-time

Quality Assurance / Process Improvement Manager

Hampton, VA

1 day ago
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Full-time

Work at Home-Tech Advisor Ibex has INCREASED PAY RATES!- $14.50/HR Starting

Pulaski, TN

$14.50 an hour
Easily apply
Urgently hiring
9 days ago
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Full-time

Work at Home-Tech Advisor Ibex has INCREASED PAY RATES!- $14.50/HR Starting

Columbia, TN

$14.50 an hour
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Urgently hiring
9 days ago
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Full-time

Customer Service Representative - Work at Home

San Antonio, TX

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Urgently hiring
9 days ago
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Full-time

Work at Home-Tech Advisor Ibex has INCREASED PAY RATES!- $14.50/HR Starting

Lewisburg, TN

$14.50 an hour
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Urgently hiring
9 days ago
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Full-time

Work at Home-Tech Advisor Ibex has INCREASED PAY RATES!- $14.50/HR Starting

Smyrna, TN

$14.50 an hour
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Urgently hiring
9 days ago
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Full-time

Work at Home-Tech Advisor Ibex has INCREASED PAY RATES!- $14.50/HR Starting

Antioch, TN

$14.50 an hour
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Urgently hiring
9 days ago
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Full-time

Customer Service (Technical Support) - Work at Home

Schertz, TX

$12.50 an hour
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Urgently hiring
9 days ago
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Full-time

Work at Home-Tech Advisor Ibex has INCREASED PAY RATES!- $14.50/HR Starting

Murfreesboro, TN

$14.50 an hour
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Urgently hiring
9 days ago
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Full-time

Customer Service (Technical Support) - Work at Home

San Marcos, TX

$12.50 an hour
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Urgently hiring
9 days ago
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Full-time

Work at Home-Tech Advisor Ibex has INCREASED PAY RATES!- $14.50/HR Starting

Thompsons Station, TN

$14.50 an hour
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Urgently hiring
9 days ago
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Full-time

Customer Service (Technical Support) - Work at Home

New Braunfels, TX

$12.50 an hour
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Urgently hiring
9 days ago
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Full-time

Director of Client Services

Bellingham, WA

$28 - $35 an hour
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13 days ago
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Full-time

Director of Client Services

Bend, OR

$28 - $35 an hour
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13 days ago
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Full-time

Director of Client Services

Charleston, WV

$28 - $35 an hour
Easily apply
13 days ago
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Full-time

Customer Service (Technical Support)

Hampton, VA

10 days ago
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Full-time

Sales Representative

Beckley, WV

10 days ago
View job
There are 66 jobs at Ibex
Explore them all
See all 66 Ibex jobs

Salaries

Salary estimated from 2.6K employees, users, and past and present job advertisements on Indeed.

Popular Roles

Customer Service Representative
$13.33 per hour
3.7%above industry average
Technical Support
$13.54 per hour
-6.4%below industry average
Technical Support Specialist
$12.05 per hour
-12.1%below industry average

Customer Service

Customer Service Representative
$13.33 per hour
3.7%above industry average
Call Center Representative
$13.25 per hour
-8.6%below industry average
Inbound Customer Service Representative
$13.16 per hour
-1.2%below industry average

IT Operations & Helpdesk

Technical Support
$13.54 per hour
-6.4%below industry average
Technical Support Advisor
$12.38 per hour
-10.3%below industry average
Senior Technical Support
$14.88 per hour
-1.3%below industry average

Sales

Sales Representative
$12.99 per hour
19.5%above industry average
Customer Service/Sales Representative
$12.50 per hour
-0.7%below industry average
Sales Executive
$15.50 per hour
6.3%above industry average

Benefits

Employees at Ibex have reported receiving these benefits. They will vary by role and location.

Health insurance
Paid time off
Dental insurance
Vision insurance
Retirement plan
Referral program
Flexible schedule
Bonus pay

Rating overview

Top 81% in the industry. Rating is calculated based on 2.0K reviews and is evolving.

2.9520152.9920162.8320172.7020182.562019

Reviews

Customer Service Representative in Kingston
3.0
on July 8, 2020
Indifferent
I still am grateful for the experience however it wasn't exactly a pleasant one I still feel as If though i couldv'e grown there but faith chose otherwise
Human Resources Generalist in Spring Hill, TN
1.0
on July 9, 2020
Worst Place to Work
Don't work for this company. Very racist and discriminatory in hiring. Human Resources department sucks. Horrible hiring practices. Lots of turn over on the floor.
CSR - Customer Service Representative in Charleston, WV
1.0
on July 8, 2020
Not a fun work place at all. You have no life when you work here
I’ve worked here for 6 months and I only get 1 day a week off and. They don’t treat you very nice here. You have no life cause you work long hours every day doing the same thing.
Customer Service Representative in Pittsburgh, PA
1.0
on July 5, 2020
Awful company!
Awful company! They constantly change your work schedule with very little notice. Change your days off with very little notice. Raises don’t exist at this company. Management is horrible!!! Not to mention their work at home they have now?? They provide you with nothing. You have to provide your own equipment. Computer, Ethernet cord (required by the company, can’t work off WiFi) headphones with speaker, high speed internet. This company gives no support!! You have tech issues?? You’re own your own! I highly suggest never working for this company, ever!!!!
Technical Specialist, Call Center in Spring Hill, TN
1.0
on July 5, 2020
great training but once you hit the floor its a different story
Once you get past the training, about 13.35 an hour, you hit the call center floor with the overall impression that security is looking to write you up due to you attempting to help a customer with a technical issue only to be told by your manager or security that you have a violation. Overtime was mandatory you had no say, if it could fit your schedule or not. The work area was dirty, with holes in worn down carpets. The Security staff ran the break room and had overpriced snacks.
AT&T Customer Service Representative in Beckley, WV
1.0
on July 3, 2020
Bad training
Training sessions leave you completely unprepared for live calls. You have to pay to participate in casual Friday. They have obvious favorites and absolute ridiculous high school drama

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Questions and answers

People have asked 181 questions about working at Ibex. See the answers, explore popular topics and discover unique insights from Ibex employees.

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Interview insights

Insights from 269 Indeed users who have interviewed with Ibex within the last 5 years.

Average experience
Interview is easy
Process takes about a day or two

Interview Questions

Tell me about your self? What can you bring to the Ibex table? Can you work on holiday and are you flexible?

Shared on February 17, 2020

What experience you have that relates to the job. How you would deal with a technical issue like an app not working. Do you have any upcoming events that would interfere with your training over the next 90 days.

Shared on August 19, 2019

Are you breathing? Can you type? Do you mind working in a shared desk for 8 hours a day? Can you go take a drug test? That was my interview at San Antonio and new Braunfels

Shared on July 26, 2019