Job is Boring but Staff is Nice
Survey Research Interviewer (Current Employee) – Martinsville, VA – March 13, 2019
I started as a temp and was hired on after 9 months. It's not a bad place to work if you don't mind having people cuss at you on the phone for calling them 3 times a day to do a 20-27min health survey, or insisting that you're a scam caller (we're not).
The co-workers are great honestly, I haven't met anyone here who wasn't friendly. I don't really know who the managers are? The upper office types come down sometimes, they seem fine. Supervisors and team leads are great, they're understanding and fun to work with!
It's not a hard job at all. It is the most boring job but sometimes you get people who will actually do a survey and are super nice, and it makes the shift go slightly less slowly. A typical day in the middle of the month will usually net me about 300-500 calls and maybe 5 people who will complete a survey.
You can kind of set your schedule? You can change your schedule hours or days every 90 days as long as it's approved, which makes it convenient for a second job.
You get 4 minutes of break time for every hour you work, and typically work 6 hours which means you'd get 24 minutes. Some work 4, you'd get 16, so forth. You can take those minutes whenever or however you'd like though! On longer days you get a 30 minute unpaid lunch, like on an 8-9 hour shift, plus the 4 minutes on every hour.
Just remember to leave voicemails, don't falsify information, and read verbatim (you will get tired of that word, I promise) and it'll be fine.
Flexible work hours, friendly staff, canteen
30 minute lunch, no cell phone usage in building, boring