Questions and Answers about Iconic Group

Here's what people have asked and answered about working for and interviewing at Iconic Group.

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  • What is the work environment and culture like?
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18 questions

Its fast pace lack of training and it's impossible to answer calls, emails, chat in 5 minutes when you all this at once. Example someone on the phone making and order and someone chatting about the order was incorrect and a email coming with the wrong photo and three reps had given the wrong information on the email now you got to read the entire email from the bottom to the top to answer impossible. The workers that take the time to handle the customer questions correct the manager to do schedule them to work because they start calling all the problems.

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My working hours were flexible. I am a full time student. Being able to receive hours at iconic group was not hard at all.

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Busy and low pay with little input and consistency.

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Learn more about what's going on in the lower areas. Revamp your database and teach your on-location photogs better and more professional procedures.

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They restructured managment.
Poor decision. The new Rm is unprofessional and condescending. Has caused the company to loose talented new and veteran photographers, but most importantly clients. Upper managment needs to reevaluate there Job placements.

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Paid travel and food expenses on out of town shoots.

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Dedicate resources to improving administration.

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High speed, unfriendly environment

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Instill values of fairness and transparency. I would also meet with supervisors regularly and discuss a list of commonly asked questions and answers, for the sake of consistency. There is nothing more frustrating than being told you did something wrong because X thinks it's wrong but Y told you it was a good thing to do. I would also make it a point to tell employees that they COULD NOT eat at the company desks. There was trash everywhere, as well as crumbs and grimy fingerprints. No one cleaned after themselves, and the cleaning crew did not clean the workstations either.

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More than likely they're raises are once a year.

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