What kind words! Thank you for your detailed review. I'm glad you're enjoying your time at Ideal Concepts and I hope we continue to meet/exceed your expectations! -Alisha Leavelle
Glad you enjoy our comfy desk chairs! :-P Thank you for your kind review. I hope you continue to enjoy your time with Ideal Concepts! -Alisha Leavelle
Hi Member Services Representative! Glad to hear you love the environment, your coworkers and where you work. I will definitely pass along your feedback regarding management. Feel free to reach out to me directly with any other complaints and/or suggestions- ALeavelle@IdealConcepts.com.
I'm curious why you consider our pay low, considering we are actually on the high end of the pay scale for customer service representatives in the Lehigh Valley. Add to that full health benefits, 15+ Paid Time Off Days plus 10 paid holidays, dental, vision, accident, critical illness, and life insurance for free, 3% of your salary in 401k contributions, and $1000 in HSA contributions, and you'll see we are well above market value in this area. I'd suggest reaching out to your direct manager to go over these benefits and your salary. We always welcome well researched and thought out conversations regarding pay.
I'd also suggest considering applying for another position within the company- we are well known for promoting deserving individuals. In fact, 32% of our employees have been promoted at least one time! We have a huge number of open positions right now- perhaps you'd be qualified for a higher paying position like Customer Service Escalation Representative or Licensing Specialist? Think about it! -Alisha Leavelle
Thanks for the detailed review, agent! Great to hear such positive words about Assistant Sales Manager Sam. I'll be sure to pass along your feedback to his manager. Again, thanks for your review. I hope it gives potential agents a honest look at what it means to be a remote health insurance sales agent! -Alisha Leavelle
Hey Agent! Thanks for your review. Be sure to reach out with any suggestions on how we can improve our platform even more! -Alisha Leavelle
Hi Agent! Thanks for your review. You're right: we do want you to be successful! I'm sorry to hear that we didn't get you there. 1099 full commissions jobs aren't for everyone, and I'm sorry it didn't work out for you. Feel free to reach out with any suggestions: ALeavelle@IdealConcepts.com. -Alisha Leavelle
I'm so glad to hear that our platform is working out for you, Agent! It's also encouraging to read your kind words regarding Assistant Sales Manager Sam. I'll be sure to pass along your feedback to his manager. Keep up the great work and good luck! -Alisha Leavelle
Hi Agent! I'm sorry to hear we were not able to fulfill all of your expectations: i.e. private jet! :-P Thank you for your honest and detailed review. I believe potential agents will find the information you provided very useful. I completely agree with you: hard work and talent is necessary to be successful in our platform, but I hope that we continue to provide all the support you need to do so! Thanks again, Alisha Leavelle
Hi Agent! Thank you for your realistic view of our platform. I'm glad to hear that you find our managers caring and our tech and other benefits useful. You're definitely right that being a 1099 remote worker can be hard. Thanks again for your review! -Alisha Leavelle
Hi Agent! Thank you for the compliment regarding our technology. As a technology and marketing focused organization, we pride ourselves in producing cutting-edge technology that allows agents an edge over their competitors.
I'm sorry to hear you were unsatisfied with our leads. As you mentioned, there are many agents who are making good money- with the same leads you were working with. Perhaps there is something else your manager could have worked on with you? We are eager to help every single agent become successful, as your success is our success!
Our turnover rate is extremely low, especially for a 1099 contractor position. Again, I'm sorry the opportunity did not work out for you! Feel free to send over any suggestions you may have to improve our system.
Wow, what a great review! I'm glad that Ideal Concepts has provided you with a great opportunity and living. We're lucky to have someone so obviously dedicated on our team. If you have any suggestions to make things even better, please reach out to me directly at ALeavelle@IdealConcepts.com. We work hard to constantly improve our system, so feedback from current agents is crucial! -Alisha Leavelle
Thanks for the review, Agent! Great advice to potential agents! -Alisha Leavelle
Comment – March 2, 2018
Thanks for the feedback, Agent! Glad to have you on the team. Be sure to send us suggestions as you run across them! -Alisha Leavelle
Hi Former Agent! I'm sorry to hear you weren't happy with our program. I'm not sure how we "trick" people, and would be interested in hearing more about your experience. At no time are agents paying us for anything: leads, training, support, technology- it's all free!
I'm also not sure what you're referring to in your suggestion that we "practice what we preach and we will get far." I'd love to get your constructive feedback.
That being said, as one of the largest and most successful individual health insurance marketers in the country, named to Inc. 5000's top 12% of the country's fastest growing companies, named a Top Workplace in the Lehigh Valley two years running, named a top FMO/#1 FMO with several major national and local health carriers for the past 4 years, and with more than 3,500 independent agents contracted, I'd have to say we've gone pretty "far"! :-)
Please feel free to send me suggestions on how we can do even better- Alisha Leavelle, ALeavelle@IdealConcepts.com
Hi Agent! First of all, let me thank you for your positive review of our technology, training, and management team! I’m glad you found those aspects of our platform valuable; we work very hard to make sure we have the best of all of those three things!
I'm not going to engage most of your other accusations in this review, as I think it's pretty obvious to anyone reading that you purposely used inflammatory, juvenile, and unprofessional language.
That being said, I would like to respond to your one main complaint: Scripts. Not sure if you’re aware, but for Medicare, scripts are not a CEO requirement as you repeatedly state, but a CMS requirement. Not only are the scripts required by CMS law, CMS actually reviews and approves our scripts. If you do not read the script, you are going against CMS required guidelines and breaking the law. So in general, you’re correct: Our CEO is adamant about following the law.
Your one piece of useful advice is that “Unless you can read a script (and sell)” you should stay away. I’d have to agree. Unless you are willing and able to follow CMS guidelines (and sell), you should stay away from this opportunity! :-) Thank you for your feedback- Alisha Leavelle
Thanks for the feedback, Agent! Make sure to reach out directly with any suggestions. -Alisha Leavelle (ALeavelle@IdealConcepts.com)
Hi Agent! Thank you for your kind words. Please feel to reach out with any suggestions! We want you to continue to be happy here! -Alisha Leavelle
Hi Agent! I'm sorry to hear that you are not able to successfully sell on our platform. I will say you are in the minority, and therefore, perhaps it's not the leads, as everyone works with the same leads. You're saying you're not even closing one per week, when running a quick report, I see that our average agent during OEP closed 7 to 10 sales per week. And that's our average sales persons- our top earnings closed 30 and above during the first week of December! In addition, while OEP is fun because there are a lot of easy closes, many of our agents enjoy SEP more because they earn more per sale than during OEP.
I would love for our sales management team to sit down with you, perhaps even shadow you for a few hours, to figure out what's missing. There's a number of things it could be, but if you truly aren't receiving enough "good" leads, it could be the states you're in- not enough states, or not high lead states. There are lots of things we can do to work on getting your sales numbers up. Please feel free to reach out to me directly so I can connect you with a sales manager and get you shadowed! Since all of our tech, support, and marketing is free to you, we are not successful unless you're successful, so of course we want to do whatever we can to make sure you're making sales!! -Alisha Leavelle, ALeavelle@IdealConcepts.com
Thanks Agent! You've got a great sales strategy and attitude. We're lucky to have agents who value our platform! -Alisha Leavelle
Thank you for your feedback/review. We love hearing from current agents! We understand the uncertainty agents have about the individual market, and we appreciate your confidence in our ability to pivot and adapt. That's our speciality!
In response to your suggestion on life insurance, it's definitely one of our goals. Expect a life department to be launched within the next few years.