Guest Services Consultant (Current Employee) – Plano, TX – July 18, 2018
I am responsible for scheduling in the mornings & sales in the afternoon & evening. I am a team leader and speaking about daily goals with co-workers was my duty. The hardest part of my job is being in after 6 and working most weekends.
Receptionist (Former Employee) – Middleton, WI – June 18, 2018
I thoroughly enjoyed working for Ideal Image. The atmosphere is amazingly productive, the team is so positive and the management is incredibly supportive and energized. I highly recommend this job to anyone who ask.
Regional Director (Current Employee) – United States – June 8, 2018
So many great people in the business that have heart and passion for the company and what they do. The brand itself is broken, many changes with a continual cycle of new leaders. All with the best intent and the same vision, however all have gone about achieving things differently causing for a pause and break in process and a restart. its hard to maintain or create a culture when there are continual leadership interruptions. as these happens it also becomes hard to be a cohesive team in the field because depending on when you started you have either come in on different values, or have seen so much change you are hesitant to believe this one will be permanent. It also makes it hard to do your job because expectations change all the time- as does company structure.
Dallas Uptown had a lot of turnover, poor management, from lower to upper. I liked my coworkers but they will fire you quick over silly stuff. Change of upper management is truly telling sign when especially when the CEO steps down because the "company is going in a direction not consistent" with her values, as did the COO, and some mid level management. They bullied my center manager over meeting sales goals, then changed bonus from being sales based to being customer service based. No room for growth after the first year. I got along with everyone but that wasn't the issue I had with the company. And the new SalesForce system sucks.
horrible pay and promises of bonus that aren't realistic
Treatment Provider (Current Employee) – United States – June 4, 2018
Working as a treatment provider at Ideal Image is the lowest paying job you will ever have as a nurse. They will tell you about bonus programs or commissions during the interview, but they aren't realistic. If you sell a guest thousands of dollars worth of treatments you will only be rewarded a hundred dollars. And good luck trying to sell enough treatments to make that hundred dollars. Also, the monthly bonus wont ever make its way to your paycheck...they measure you on things that are unrealistic and often have nothing to do with your actual job. There is no career path. Even though they need nurses to do the services, they don't in any way want to pay them a competitive wage. Most times in this type of nursing job, the hourly wage is low because there is a commission on every service you provide. Not at Ideal Image. There is nothing but your hourly wage and some unrealistic dreams of additional bonus. They pride themselves on offering free services, but honestly it doesn't compensate for the low wages they pay and it is really the only thing they have to offer their employees.
Pay, benefits, work hours, not at all being appreciated by the corporation
Treatment Provider (Former Employee) – Little Rock, AR – May 10, 2018
Horrible management that tolerates bullying, harassment and physical assault to employees with out reprimand, Horrible HR department with no response from them. They do not care about their employees. You are just a another person who can be replaced just in a matter of mins. I loved what I did and the most of the people in my office. But overall I would never recommend anyone to work for a company that treat their employees the way they do.
No lunch breaks, working off the clock and not getting paid
Sales Consultant (Former Employee) – United States – May 8, 2018
Horrible management. Continuous rotation of managers and nurses. Managers are two faced and dishonest. Training is misleading and not thorough enough to do the job well. The only reason I stayed as long as I did was because of the free services but after awhile even free costs way too much to have to deal with the horrible staff. Stay far away!
Treatment Provider (Former Employee) – Willow Grove, PA – April 19, 2018
TX's were not scheduled with enough time between appointments. No onsite management. Staff was given monetary incentives for up-selling current clients on new treatments and given monthly goals that they were expected to reach in up sells
New treatments were practiced on staff for free
No onsite management, highly competitive to up-sell other staff
RECEPTIONIST (Former Employee) – Tampa, FL – April 18, 2018
I cannot express how fulfilling my time thus far has been with Ideal Image. I am supported by an amazing team of superiors at Home Office, I am given flexibility to enjoy a healthy work/life balance, and I am going home each night with the priceless satisfaction of making a difference in someone's life. Joining Team Ideal has been so rewarding - I am constantly bettering myself and in return, betting my team. I am constantly bettering myself and in return, betting my team.
Associate (Current Employee) – Atlanta, GA – March 10, 2018
It was horrible working for Ideal Image, corporate does not care about you as their employee, there are no policy and procedures they were changed to fit needs and the regionals are useless. They let the employees get cussed out every day by guest and blamed them for poor results. Half the procedures don't work,
Lead Sales Consultant (Former Employee) – Washington State – March 6, 2018
The company treats its employees unfairly and rewards unethical behaviors. Management is driven by sales only and doesn't take the time to listen to senior employees in regards to following business practices.
This company is horrible. The way the get customers to purchase treatments are shady. They lock them into contracts and firstime treatments. They pressure employees to receive free treatments. When my co worker finally used one they let her go for “misuse of company resources”. Beware they say cool sculpting is start to transformation however if you retreat the same area they fire you. Watched this happen to a co worker. Currently looking for another job.