IDEMIA Employee Reviews

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Decent place to work
Customer Service Supervisor (Current Employee) –  Springfield, ILMarch 13, 2018
It's a decent place to work. Honed my management skills, workplace culture is good. Hardest part of the job is disciplining others. Helping customers is the most enjoyable
Pros
good hours
Cons
Had to work a few Saturdays onc in a while
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Culture of no accountability
Senior Program Manager (Current Employee) –  Billerica, MAJanuary 28, 2018
Senior management does not seem to care that all the projects are over budget and late. Personnel are not held accountable for work performance. Customers do not have a positive opinion of the overall company due to the lack of program structure and accountability.
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Job security wasn't there after company merger
Principal Software Engineer (Former Employee) –  Billerica, MAJanuary 28, 2018
Oberther technology recently bought MorphoTrust USA and after the merger, they need to a laid-off lot of people. No job security and created not a safe place to work for the longer duration.
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No order
Customer Service Representative (Current Employee) –  Springfield, ILOctober 9, 2017
I feel the training has a lot to be desired. There is no uniformity on the job. Rules differ in every area. They are very short staffed but have regular layoffs which make you feel stressed every day not know whether you will have a job the next day.
Pros
Great benefits
Cons
No job security
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Overall rating

3.8
Based on 12 reviews
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45
33
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Ratings by category

3.8Work/Life Balance
3.3Compensation/Benefits
3.0Job Security/Advancement
3.6Management
3.8Culture