idX Employee Review

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Great Place to work and grow
Manager (Former Employee) –  Dallas, TXOctober 13, 2015
Within this company I was able to grow and build my knowledge within healthcare. I had several roles and responsibilities that allowed me to provide customer service, troubleshoot technical issues, manage a group of people along with installing the software at large academic healthcare organization.
Pros
Working with Customers and technical troubleshooting allowed more analytical thinking
Cons
Latter years management and loss the customer service relationships
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Terrible company to work for no structure
Manager (Former Employee) –  Baltimore, MDApril 3, 2019
IDX is a terrible company to work for. There is no structure and no management. If you try to speak up and change something for the better of the company you get punished for doing so as the company believes they are always right. They work you to the point you are frustrated and you change as a person. There is no support and no work/life balance. Think twice before working for this company. They will lead you to believe that everything is going to be great but it is not. They make up there own rules as they go and there is no standard corporate guidelines that every branch follows. Benefits offered are absolutely terrible. Only thing good about this company is the pay. Pay is fair and that is it.
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Fun until you don't agree with them or speak up on things that's wrong.
A/R Clerk (Former Employee) –  Dayton, OHJanuary 16, 2019
They work you like a dog, it's sad when your boss has no back bone and doesn't know your job and doesn't not help with the work. You are over worked..
Pros
Work out room
Cons
Over worked - very stressful job. Very bad management.
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Overall rating

3.6
Based on 22 reviews
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Ratings by category

3.7Work/Life Balance
3.6Compensation/Benefits
3.1Job Security/Advancement
2.9Management
3.2Culture