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IGT Careers and Employment

About us
International Game Technology (IGT) has hit the jackpot in the casino gaming business. The company is the world's largest gaming machine manufacturer, with a product portfolio that includes traditional reel slot machines, video slots and video poker, and progressive payout machines. All total, IGT services nearly 75,000 company-owned and casino-owned – more... gaming machines. The company also makes casino management software systems for tracking activity on the casino floor, as well as multiplayer game software and customer relationship management (CRM) systems. It sells products mostly in North America, but it also serves international customers in about 10 other countries.

IGT generates just over 50% of its revenue through product sales of proprietary gaming equipment and service agreements under which the company collects recurring fees, some of which are based on the amount of money wagered on its machines. The rest of its business (45%) comes from more traditional product sales and service contracts. The company is working to increase the number of customers paying under recurring revenue contracts.


In 2010 IGT's revenues decreased thanks to a weak economy that caused fewer new casino openings, additional competition, and lower spending from existing casinos. It was also affected by the closure of charitable bingo facilities in Alabama. Despite this drop in revenues, IGT's operating income increased for the year due to cost saving initiatives. As a result of a restructuring in 2010 and 2009, the company's total workforce was reduced by more than 15%.


A key strategic initiative of IGT is to invest heavily in product development to make games that will attract attention on the crowded casino floor.  It has a variety of game themes designed to appeal to game players, including several based on licensed brands and entertainment properties such as popular game shows Wheel of Fortune and The Price Is Right. IGT has also introduced a multigame slot system (MultiPLAY) that allows gamblers to play up to four slot games at once with progressive payouts. In addition, the company is putting emphasis on developing and expanding its casino information management systems and server-based gaming platforms that help operate multiple gaming machines.


To help maintain its leadership in the industry, IGT has struck a balance of making strategic acquisitions in other gaming companies, while divesting other non-core operations. The company shelled out $500 million in early 2012 for Double Down, creator of Facebook games such as the DoubleDown Casino. In 2011 IGT purchased 90% of Swedish online gambling firm Entraction for about $115 million in order to strengthen its interactive portfolio. In 2009 the company acquired the global operations of Progressive Gaming International. Complementing its current technology, the acquisition increased IGT's system-install base, providing the company with a more complete product offering. 


As far as divestitures go, in fiscal 2010 IGT discontinued its operations in Japan due to difficult market conditions there. It also divested its majority interest in DigiDeal, a provider of electronic table games, due to low returns on its investment in that business.
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What is it like to work at IGT?

3.6
Work/Life Balance
3.6
Compensation/Benefits
3.2
Job Security/Advancement
3.3
Management
3.5
Culture

What are people saying about the leadership at IGT?

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What do employees at IGT say about culture and work-life balance?

Slow-paced
Fast-paced
Stressful
Relaxed
Competitive
Collaborative
3.0
Great at first but didn’t end great.
Written by Accounting Coodinator III (Former Employee) from Reno, NV on April 6, 2019
Started on one team. Loved the team and the work. Joined a new team, never had any complaints. Completed many tasks, but senior management had unrealistic expectations and little to no support. Too many politics and high school games within our team and senior management was part of it. Became very toxic and dreaded going there every day. Glad - more...
Pros
Pay
Cons
Unrealistic expectations, cliques, senior management, no support
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What jobs are available at IGT?

Top work locations
4.7
East Greenwich, RI
4.7
Charleston, WV
4.7
Trenton, NJ
4.5
Springfield, IL
4.1
Atlanta, GA
Most popular roles
5.0
Help Desk Analyst
4.7
Administrative Assistant
4.5
Production Worker
4.3
Senior Assembler
4.0
Control Room Operator

IGT jobs:

What did candidates say about the interview at IGT?

Interview experience
Based on 22 interviews
Favorable
Interview difficulty
Based on 22 interviews
Medium
Interview process length
Based on 19 interviews
About a week
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