Call Center Agent I (Former Employee) – Austin, TX – September 21, 2018
Typical day is answering incomings call or making outbound calls as necessary about lottery related items and helping troubleshoot lottery equipment. Learned about resolving technical issues with lottery equipment. Management is understanding and cares about their workers. Employees are helpful, friendly, and treat you like family. The most enjoyable part of the job is the company get togethers, job pot luck, contests, and catered events.
Call Center Representative (Former Employee) – Austin, TX – September 7, 2018
The company was wonderful to work for until they did a mass layoff at the call center and ripped a lot of people apart. Honestly I would go back because the job itself was great and the company was great too but a mass lay off leaves a bad taste in someones mouth
Feild Service Technician (Former Employee) – Wixom, MI – September 1, 2018
I worked for IGT for a few months as a FST. Coming from another big company as a technician this was a very easy job with few complaints besides pay and lack of work life balance. The pay is extremely low in my area and there are guys who worked there for years who agree. This is a great job for someone with a low overhead expense budget or fresh out of HS looking for work. Management was great, very hands off as long as you do your job, and the work was fairly easy and not too physically demanding. I left for another opportunity that provided better quality of life for my family but besides the pay the benefits that kick in on day one and the company provided vehicle make this a great job for someone looking to get into the industry. This is probably one of the most relaxed FST jobs I’ve ever had.
Electronics Technician I (Former Employee) – East Greenwich, RI – August 4, 2018
If you're ever in the position to get a job at IGT, take it without hesitation! I was very young going into the job and was treated exactly the same as everyone else. The pay was fantastic to start for someone with no experience, thought I do think I was underpaid compared to some of my coworkers who made more while doing the same job at a lower quality of work. Awesome cafeteria where they will cook you fresh meals for lunch at an amazing price, free soft drinks & coffee.
Drill seargent supervisors and team leads feels like a prison
Lead press operator (Former Employee) – Lakeland, FL – July 31, 2018
Good paying job with Ben. If you can handle the prison like atmosphere and the drill seargent team leads and supervisors/ managers who won't listen or care about thier retaliating team leaders. If you go over thier heads to hr you are soon done.
I would go back if they would let me I got let go for lack of atendence and for that I been regretting it and payong for it since. Been there for 3 years and always felt like I had a balanced life at work and home
Director has terrible organization & people skills
Chef Manager (Former Employee) – Reno, NV – July 11, 2018
My job description for the Chef Manager position was completely differrent than what was actually my reality. No direction in the beginning, no budget, no support, no organization and Human Resources was completely a virtual reality... computer based & someone on a phone from far away. They fired our 1st Food Service Director, which was a solid professional, then promoted an unconfident newly hired supervisor to be our director. Big Mistakes, Bad Business, Train Wreck Direction and Fake Menus & Recipes stolen from the Food Network website. I was Laid-Off, which wasn't a big disappointment... I felt rescued.
Hours of operation
Direction from Leadership, Micromanagement, Fake Recipes, 17 weeks of cycle menu, but every menus were old school cafeteria, H.R. is terrible "FAKE!"