Give employees an hourly wage so that they can at least pay their bills. I work 40 hours a week and can’t afford to buy anything in the store I work at, especially if I want to eat.
Start holding recruiters all the way down accountable. Ikea is being ran by favoritism and bad behavior and forcing all the loyal hard working coworkers out the door. Don’t throw several jobs into one at O4G but not give that position a raise of a single penny. Quit hiring new people at higher wages than the people who have been working for years will never see.
Bring back the bonus you use to have.
Enforce policies and hold people accountable.
Reward the hard workers
Fire the slackers thats the bottom line. I was chastised on numerous ocasions for doing more work than most. That seems backwards to me and all of the leads kept giving me a hard time while I noticed them doing absolutely nothing.
A great company needs great people to run it. Train managers/leaders on how to lead, how to motivate and how to build their teams. It is crucial to keeping employees. We all know happy employees are more productive and innovative ,which ultimately results in winning numbers for the business. Some of the managers/leaders are brilliant at what they do but lack the skill to lead and motivate others. A employee who feels their contribution counts, that it's noticed will continue to do and do more. Honestly this is worth something to people it's almost like "pay".(dont get me wrong-pay people alittle more than other stores do-but this is important) Teach the why and how to these leaders.
Don't punish your employees for up to a year for something as ridiculous as being late or calling out because they fell ill and had to unexpectedly go to the doctor, or because their moving date unexpectedly changed, or any other life change that comes up unexpectedly. Even if someone runs out of sick time or personal time, when you're nearing the end of the year and it's around the holidays, managers should have more leeway to be flexible or should be more flexible if they already have said leeway. Emergencies happen. Life events or life changes happen than you didn't always plan for. Be more understanding, and don't punish someone by allowing something like being late or missing a day or two to ruin or damage their chances of moving up within the company. It hurts co-worker morale and can make people feel like you're just another corporate company that doesn't care about their employees. Sometimes you do wonderful things for your employees. But sometimes you don't. And sometimes, going only by the book and not thinking outside the box or being open-minded about something unexpected happening in your employees lives that is out of their control makes you seem like an uncaring organization and overshadows the good things that you do. I know that Ikea is struggling right now to a certain extent. But coming down hard on your employees or making them not feel as valued (like promoting someone who has been there for six months or less to a leader position versus someone who has been there for over 3 years in the same department/section) brings store morale down and essentially hurts your sales because it makes people not want to work for you anymore. Boosting sales starts with co-worker morale, not just with customers.
I would put in place a monthly face to face customer via call back service to ensure, that the customer knowes we are going above and beyond .
Throw out the third party delivery service and invest in your own trucking company. Also, your customers deserve to have their refunds in a timely manner, not 3-4 months later.
Answered - Customer Service Representative (Current Employee) - Nottingham, MD
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Respect your staff as much as you want them respecting you
When you say something, so you should do it
Treat your employees how you would treat your costumers because we are the inital people they inteact with. First impressions are everything, everything after that is loyalty and integrity.
Answered - Food Service Worker (Current Employee) - Centennial, CO
Rethink O4G. There must be a better solution.
Answered - Merchandising (Current Employee) - St. Louis, MO